Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Excellent service! The graphic designer contacted me because my file was not suitable, the work was impeccable. Printed a few extra copies. Small attentions in the package. REMARKABLE! Bravo!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/10/2023
Two weeks ago I received an email from perfumer Christophe Laudamiel saying that he was putting his award winning fragrance brand, The Zoo, on pause for the foreseeable future.
When I talk about the importance of supporting independent brands, it's precisely for reasons like this. The brands I work with on Sainte Cellier aren't backed by investors. Investors are more interested in giving money to commercial brands creating second rate versions of Baccarat Rouge and Aventus.
There is so much work to be done in perfumery. I am never less than astounded by what some people - even those branding themselves as "experts" - consider a good perfume. Thankfully, Christophe will continue his work with the Perfumery Code of Ethics to advocate for more honesty, transparency and education in an industry steeped in smoke and mirrors.
For now, if there's a perfume from The Zoo collection you had your eye on, please buy it while you can to avoid disappointment. I have limited stock of each available. I don't know if I will be able to order more before the new year.
Thanks so much for your continued support of Sainte Cellier and her brands.
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Response from Selfpackaging
This message does not concern the box order. It is an error.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
It's great, well detailed, you know what you're ordering. And you receive it with a wink, "a few extra units to compensate for the first small assembly errors", if that's not nice! Thank you, it was a real gift.
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Response from Selfpackaging
Hello Sabine, thank you so much for your message. We are delighted that you are satisfied and take this opportunity to wish you happy holidays! Looking forward to it. Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Perfect. Fast delivery. Great to be able to order a few samples to find the right container.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
very good, fast delivery, careful package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Really very good and super fast delivery. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Nothing to report - satisfied with my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2023
a sheet of cardboard for luxury boxes
quality and rigidity to be reviewed
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Response from Selfpackaging
Thank you Laura for your comment. As you can see from the photos present on the box's page, it is delivered flat and needs to be assembled by you. You can also view the assembly video of our boxes by clicking on the camera icon (above the main photo) and thus realize the flexibility of the cardboard used (it is 300gr paper). In the description of this box, we clearly indicate that it is a "simple" but elegant box. In any case, you did well to order this sample before making your decision. All our rigid boxes are available through the following link: https://selfpackaging.fr/190-boites-rigides. Best regards, Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
I am very happy with the fast and very available after-sales service. The items also meet my expectations. I recommend without hesitation!
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Response from Selfpackaging
Thank you Julien for your comment. I am delighted that you like the boxes. Looking forward to seeing you on our site! Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
despite an error (it happens to everyone) very responsive and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
I am very very satisfied with my order. I recommend without hesitation *-*
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Difficulties downloading on my tablet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2023
Excellent result: brilliant platform, intuitively almost playful.
Well-prepared order delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
Quality customer service. Careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Very good. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2023
Product meets my expectations, beautiful print on cardboard, perfect delivery and a service close to the customer. Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2023
I only ordered one product but I am delighted with my purchase! Very short processing time, very fast shipping. The boxes are of very good quality and the little attentions are appreciated.
However, I removed one star for the shipping costs because for small boxes in small quantities I paid 33% for shipping (a little over 13€) which is huge for that... but I would not hesitate to order more products next time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
FAST EFFECTIVE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Always satisfied with your services and products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2023
Reliable
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2023
Company not reachable directly for customer service, I sent a message on the contact messaging and still no response.
A phone number would be simpler.
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Response from Selfpackaging
Hello Valérie, I confirm that I replied to your email the same day, on November 3 at 11:05 AM (please check your spam) and also, our contact phone number is indeed present on the site: 01 86 65 07 34. We are reachable from Monday to Thursday from 8:30 AM to 5:30 PM and on Friday from 8:30 AM to 2:30 PM. Do not hesitate to contact us again if needed. Best regards. Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
Very good value for money and speed of order processing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2023
Delighted with this first order. Thank you very much for the care you took with the package. The boxes were well packaged, they arrived in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
The print for the logo I sent was pixelated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
Very very good. Top service! Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Order as expected and fast shipping ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Perfect. Delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Perfect, good quality product, delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
All the boxes are great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2023
Fast order on an easy-to-use site. Delivery within 3 days directly to the house, and perfectly packaged order. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good customer service, the boxes arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
I am very satisfied with my order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Delivery on time and products as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2023
Delivery was quite fast considering it came from Spain! Product matches the description and is of very high quality. Special attention with the small candies and the extra boxes that I greatly appreciate! I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
I am very happy with my purchase at self packaging..the delivery was very fast, affordable price and a product of very good quality..plus they added a few extra units in case I make mistakes during assembly. I would order again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Good site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Choice, quality/price ratio, speed of shipping
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