Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Three weeks delay to inform me that they can no longer manufacture the ordered product due to a production error. Satisfactory replacement product and of good quality. Disappointed not to have been able to obtain the desired product despite my phone request (too low quantity).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2016
Good site, just a small remark regarding the delivery address and the billing address, it is not very clear and when you choose a UPS relay it automatically changes and you no longer know if what you entered is correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2016
The cardboard boxes and stickers are very nice and super beautiful. The boxes are very easy to assemble. The only downside was the very long delivery due to the lack of stock of special Christmas boxes. We had to contact customer service several times to find out the status of our shipment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2016
Fast customer service. Shipping and manufacturing met expectations.
Issue with packaging: order of 2000 products sent in 7 boxes with variable and random quantities
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2016
Pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2016
I am satisfied with my order in terms of the shopping experience on the site and the shipping time.
I still have 2 remarks:
- I had previously ordered a sample of the product that I then ordered in quantity but I did not benefit from a discount on this second purchase as mentioned in case of purchasing a sample
- I was not informed by the UPS carrier that my package had arrived at my pickup point
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2016
Easy to use and a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2016
Good, order arrived quite quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2016
Nothing particular to report ;-) I found good happiness and saw very interesting things for a next order, certainly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2016
Good service, the site is easy to navigate. However, the shipping costs are way too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2016
The assembly is a bit complicated: a mounted sample included in the package would be welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2016
Great site, convinced by this 'test' order I think I will order again soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2016
Very good quality box. Easy to assemble. However, I received some boxes with a pre-cut that needed to be redone with a cutter. Very fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2016
Rather fast shipping, the extra box was welcome. Very nice boxes and easy to assemble. However, they can get damaged at the folding point. It's a shame that the kraft cardboard papers are not adapted to the size of the boxes, it forces you to cut them. Overall, I recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2016
VERY GOOD BUT VERY SLOW
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2016
Order not received.
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Response from Selfpackaging
Your order is waiting for you. Here is the UPS tracking number 1za5e5706849581867
best regards,
Cécile
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2016
A bit expensive
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/08/2016
Poorly sized packaging and extremely damaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2016
The site is clear. There are many choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2016
clear and serious site I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2016
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2016
Fast shipping. Good quality picnic box and easy to assemble. However, a bit high price when not buying in bulk.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/08/2016
I made a mistake in my order. So I received both orders. Which is not a problem because I will use the second one. However, for a single package, I still paid shipping costs twice...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2016
Well done site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2016
Delivery not honored at the indicated address, without any commercial gesture afterwards.
We had to go to the Relay point to retrieve the order
Box completely open
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2016
Following the receipt of the ordered samples, no assembly plan to create the boxes was included, so I abandoned the presentation of these new products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2016
Lots of original products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2016
practical
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/05/2016
I placed an order, instead of receiving 15 boxes I received a sample instead, even though I clearly specified 15 boxes, so I paid for a sample, so there you go! I hope it will be resolved quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2016
I am very happy with my order :) The products are very beautiful and exactly as described on the site. The delivery was very fast! Only small downside, the packaging of the products is too light, and some items are damaged during transport. But I will still order from this site for the next occasion!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2016
A few communication problems during the order process, but order received on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2016
Good, but it's a shame that the site forces us to buy a minimum that is too high on certain boxes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2016
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2016
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2016
The boxes are very pretty and serve their purpose well, However, a small assembly guide would be welcome! Thank you for the trial boxes as unfortunately they were necessary!! But I am generally satisfied with my order!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2016
I did not receive the sample I ordered. I made a complaint to receive the sample and the after-sales service has still not responded to me, it has been 3 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2016
No issues
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2016
Very happy with the material, but the shipping was deplorable, it was much better when the material arrived at the person who ordered! (shameful service)
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