English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
Polski 
A
Rating: 4 out of 5
Very well designed site
Translated reviews
Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Site is quite good overall but lacks clarity regarding the color of the lid. I didn't realize that the chosen one was the same color as the box. I would have preferred it darker.
Translated reviews
A
Rating: 4 out of 5
Very well made site with many interesting products at reasonable prices. Everything seems easy until the product customization, which remains a tedious or even laborious experience.
Translated reviews
Response from Selfpackaging
Hello, Thank you for your comment. Regarding customization, please feel free to contact us by phone or email if needed. We will be happy to assist you. See you soon!
A
Rating: 4 out of 5
I was not disappointed with my order which arrived in good condition, on time.
Translated reviews
A
Rating: 4 out of 5
The boxes arrived in perfect condition. We were surprised with a few extra boxes as a training for assembly as well as a large quantity of glue. We are very happy with the result.
Translated reviews
A
Rating: 4 out of 5
practical
Translated reviews
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 4 out of 5
The site is clear and easy to use. Just a reservation if you want to pay by bank transfer, there is no recipient address mentioned on the site, you have to call to know it.
Translated reviews
A
Rating: 4 out of 5
AAAA
Translated reviews
A
Rating: 4 out of 5
Practical
Translated reviews
A
Rating: 4 out of 5
Clear
Translated reviews
A
Rating: 1 out of 5
Very bad experience. Ordered samples, thinking I could deduct them all from the next order, instead, only one can be deducted at a time. Unclear explanations (site half in French, half in Spanish). Order return = scam. You have to take into account the return costs + they do not refund the shipping costs, so in the end, it's hardly worth making a return!
Translated reviews
Response from Selfpackaging
Angèle, we are sincerely sorry to read your comments.
Indeed, not all discount vouchers can be combined with each other or with other promotional offers. Regarding our site, we still have translations to perform or improve, given that we are a Spanish company. We improve it every day thanks to your comments. We will of course modify the explanations regarding the samples so that this type of confusion does not happen again. As for returns of orders due to an error (or withdrawal) on the part of the customer, the conditions clearly state that return shipping costs are the responsibility of the customer.
We remain at your disposal for any further information.
Best regards,
Indeed, not all discount vouchers can be combined with each other or with other promotional offers. Regarding our site, we still have translations to perform or improve, given that we are a Spanish company. We improve it every day thanks to your comments. We will of course modify the explanations regarding the samples so that this type of confusion does not happen again. As for returns of orders due to an error (or withdrawal) on the part of the customer, the conditions clearly state that return shipping costs are the responsibility of the customer.
We remain at your disposal for any further information.
Best regards,
A
Rating: 4 out of 5
Everything is ok
Translated reviews
A
Rating: 4 out of 5
I have difficulty giving the number of pieces I order because the bar between 1 and 2000 is capricious. For the rest, I find the site ok
Translated reviews
Response from Selfpackaging
Hello,
You just need to change the quantity directly in the
You just need to change the quantity directly in the
A
Rating: 4 out of 5
fast delivery and products matching the photos
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Wide range
Translated reviews
A
Rating: 4 out of 5
Very good offer, the number of pieces to order is difficult to specify on this bar between 1 and 2000. I did not receive a discount voucher to reduce the price of the samples for my next order. The offer of free shipping from 95,- is not clear. But I quickly received responses by email to my questions, the order was processed quickly and well followed. And I love the designs of the boxes, super.
Translated reviews
A
Rating: 4 out of 5
Great
Translated reviews
A
Rating: 4 out of 5
generally good
Translated reviews
A
Rating: 4 out of 5
Well packaged parcel, very reasonable delay.
Translated reviews
A
Rating: 4 out of 5
The site is very good, the only downside is the delivery price. SelfPackaging provides a few extra samples in case of problems during assembly
Translated reviews
A
Rating: 4 out of 5
the site is well made, practical and clear
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Products received quickly and matching the description. Good quality.
High shipping costs compared to the product price, which considerably increases the unit cost.
Translated reviews
High shipping costs compared to the product price, which considerably increases the unit cost.
A
Rating: 2 out of 5
Very disappointed with my last order ("selfpackaging" written on the cardboard boxes while this is not the case in the product sheets), and even more disappointed with the after-sales service.
Translated reviews
Response from Selfpackaging
Hello,
We promote our brand to professionals and individuals, to obtain a personalized box without the mention "Selfpackaging" please contact us via the "I am a business" form
Best regards.
We promote our brand to professionals and individuals, to obtain a personalized box without the mention "Selfpackaging" please contact us via the "I am a business" form
Best regards.
A
Rating: 4 out of 5
good, fast, disappointed with the packaging of the small boxes
Translated reviews
A
Rating: 4 out of 5
kekek
Translated reviews
A
Rating: 1 out of 5
Scandalous treatment of my order.
I am informed at the last moment that the printing of my boxes is no longer possible, they do not respond to my refund request... having to find a solution urgently, a disaster!
Translated reviews
I am informed at the last moment that the printing of my boxes is no longer possible, they do not respond to my refund request... having to find a solution urgently, a disaster!
Response from Selfpackaging
Hello Aude,
I am still waiting for your bank information to proceed with the refund. We are sorry for the inconvenience encountered with your order.
Best regards.
I am still waiting for your bank information to proceed with the refund. We are sorry for the inconvenience encountered with your order.
Best regards.
A
Rating: 2 out of 5
Hello, Package in very bad condition a change of carrier would be useful
Translated reviews
Response from Selfpackaging
Hello,
We thank you for leaving a comment. We take all feedback into account to improve and offer you a better delivery service for your next orders.
Best regards.
We thank you for leaving a comment. We take all feedback into account to improve and offer you a better delivery service for your next orders.
Best regards.
A
Rating: 4 out of 5
Basket made the day before with a promotion on the items. Basket validated the next day, the promotion had expired. I would have liked to know this beforehand, I would have validated my basket the same day...
Translated reviews
A
Rating: 4 out of 5
Delivery a bit long but material meets my expectations, sturdy and pretty boxes.
Translated reviews
A
Rating: 4 out of 5
Top!
Translated reviews
A
Rating: 4 out of 5
A very large choice and fast shipping.
Translated reviews
A
Rating: 4 out of 5
Nothing to report
Translated reviews
A
Rating: 2 out of 5
For everything concerning boxes, no problem. However, for the printing of stickers, very very disappointed. The colors do not match even though the files were well provided in CMYK and I called to ensure the proper execution of these colors. Since it was part of a set with other goodies, the colorimetric discrepancy is significant. Unfortunately, it is impossible to redo the stickers as the deadline is too tight. Printing needs to be reviewed.
Translated reviews
Response from Selfpackaging
Hello Manon,
We will take your comment into account to improve our printing system in the future by offering you better print quality, in return I invite you to write to us at [email protected] to obtain a discount voucher for your next order.
Have a nice day
We will take your comment into account to improve our printing system in the future by offering you better print quality, in return I invite you to write to us at [email protected] to obtain a discount voucher for your next order.
Have a nice day
A
Rating: 2 out of 5
The boxes are not of good quality, I am disappointed.... the star punch performs poorly, it gets stuck and tears the support..
Article still of poor quality
Translated reviews
Article still of poor quality
Response from Selfpackaging
Hello Aurélie,
We are sorry that the products arrived in poor condition, I invite you to contact us at the email address: salut@selfpackaging to find a solution to this bad experience.
Best regards.
We are sorry that the products arrived in poor condition, I invite you to contact us at the email address: salut@selfpackaging to find a solution to this bad experience.
Best regards.
A
Rating: 1 out of 5
delays and follow-ups as well as a terrible communication no respect for requests or the urgency mentioned, moreover delivery again with damages I have photos to support more noted on the delivery receipt!
Translated reviews
Response from Selfpackaging
Hello Jérôme,
I am sorry to hear that the package was damaged during delivery. I invite you to contact us at [email protected] to find a solution to your problem. Please know that we do everything possible to ensure that your orders are shipped in the best conditions and as quickly as possible.
Best regards.
I am sorry to hear that the package was damaged during delivery. I invite you to contact us at [email protected] to find a solution to your problem. Please know that we do everything possible to ensure that your orders are shipped in the best conditions and as quickly as possible.
Best regards.
A
Rating: 4 out of 5
Well organized
Translated reviews
A
Rating: 1 out of 5
The boxes arrived white while the order was for printed boxes!!!
Translated reviews
Response from Selfpackaging
Hello Graciela,
We apologize for the mistake made during your order. As mentioned during our phone conversation in recent days, we will resend the order as you ordered it.
Best regards.
We apologize for the mistake made during your order. As mentioned during our phone conversation in recent days, we will resend the order as you ordered it.
Best regards.