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A
Rating: 5 out of 5
Ultra responsive for my order which had an urgent nature. Just thank you.
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
speed, quality of products, interesting prices, I even recommended
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good after-sales service following a problem with the delivery
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A
Rating: 5 out of 5
thank you for the candies
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A
Rating: 5 out of 5
Excellent! Compliant product and fast delivery.
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A
Rating: 5 out of 5
Perfect! Fast delivery! Thank you!!!
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A
Rating: 5 out of 5
Very satisfied with my packaging! Christelle was very attentive to solve my problem! (I am a professional, I recommend!)
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Response from Selfpackaging
A big thank you for your message Estelle! We will always be attentive to you because your satisfaction is our priority. Have a great day and see you soon. Christelle
A
Rating: 5 out of 5
Perfect product!
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A
Rating: 5 out of 5
A lot of choices, fast shipping and quality products. We appreciated the various options to customize our order (color, window, label...)
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A
Rating: 5 out of 5
Excellent site, I easily find what I need. But above all, I have an excellent collaborator.
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A
Rating: 5 out of 5
Easy to find the right product. Quite a few options for custom packaging even though I wanted something very simple. Very good.
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A
Rating: 5 out of 5
Clear and pleasant site. Very easy to find what you are looking for. Well done.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very complete and easy to use site. Very fast delivery, good quality products. I recommend!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
My contacts were very responsive and very friendly.
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A
Rating: 5 out of 5
A bit long delay but impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
NO PROBLEM
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A
Rating: 5 out of 5
Nothing to complain about. Always very serious both in terms of the product and the ultra-fast preparation and shipping of the order.
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A
Rating: 5 out of 5
Products meet our expectations
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A
Rating: 5 out of 5
Top notch!
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A
Rating: 5 out of 5
I recommend, perfect site! Order received on time.
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A
Rating: 1 out of 5
A disaster!
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Response from Selfpackaging
Hello Myriam,
We are all surprised to read your comment knowing that we are currently in the first phase of creating your mockup and that this is not the final order.
We have tried to meet the many criteria requested for your mockup as much as possible with the resources available in our offices. Our designer spent an entire day creating your mockup trying a multitude of options.
As indicated in my email following the sending of the mockup, I detailed the modifications made due to technical restrictions.
I will get back to you in the afternoon so that we can continue working on this project and find the most suitable solutions.
Best regards,
Christelle
We are all surprised to read your comment knowing that we are currently in the first phase of creating your mockup and that this is not the final order.
We have tried to meet the many criteria requested for your mockup as much as possible with the resources available in our offices. Our designer spent an entire day creating your mockup trying a multitude of options.
As indicated in my email following the sending of the mockup, I detailed the modifications made due to technical restrictions.
I will get back to you in the afternoon so that we can continue working on this project and find the most suitable solutions.
Best regards,
Christelle
A
Rating: 5 out of 5
Great customer service, and processing speed, nothing to complain about!
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A
Rating: 5 out of 5
Satisfied with my order
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Relevant, efficient and responsive
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very nice quality packaging, careful and fast shipping
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A
Rating: 5 out of 5
Efficiency, speed.
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A
Rating: 5 out of 5
Excellent work... I ordered about 30 packages for my e-commerce where I was able to place my own logo prominently and everything arrived in 1 week and perfectly done... I highly recommend this company!
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A
Rating: 5 out of 5
I recommend, varied choice and fast delivery.
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A
Rating: 5 out of 5
Responsiveness and ease in finding a solution.
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A
Rating: 5 out of 5
Serious site, impeccable service, fast delivery.
I highly recommend
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I highly recommend
A
Rating: 5 out of 5
Fast shipping, order as expected. Nothing to complain about.
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A
Rating: 1 out of 5
Very disappointed!
Poor print quality.
To throw away!
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Poor print quality.
To throw away!
Response from Selfpackaging
Hello Sofia,
I just sent you an email to ask you to send us photos of the received boxes so we can check the print quality.
Thank you in advance.
I just sent you an email to ask you to send us photos of the received boxes so we can check the print quality.
Thank you in advance.
A
Rating: 5 out of 5
Delighted with my order. Very good contact with customer service. I received the samples very quickly. Good product quality and ease of assembly. Now just need to choose the model!
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A
Rating: 1 out of 5
still no news about my order....
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Response from Selfpackaging
Hello Magali,
Your order was shipped on the same day it was received in our workshop. Then, the tracking of your packages was communicated to you via a notification from UPS.
I see that the carrier had difficulty completing the delivery, which was ultimately made on June 6, as the address provided was reportedly changed afterwards (moving).
I hope you are satisfied with your order and remain at your disposal if needed.
Have a great day.
Your order was shipped on the same day it was received in our workshop. Then, the tracking of your packages was communicated to you via a notification from UPS.
I see that the carrier had difficulty completing the delivery, which was ultimately made on June 6, as the address provided was reportedly changed afterwards (moving).
I hope you are satisfied with your order and remain at your disposal if needed.
Have a great day.