Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Hello Nicolas,
As indicated by phone just now, regarding a custom model order that is at the first testing stage, it is preferable to communicate directly by email or phone.
Indeed, the first custom models are rarely the final boxes and often require several adjustments or modifications.
While waiting for your feedback on the modifications to be made, I wish you a good end of the day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2019
very fast sample shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2019
Easy, within reach of both professionals and individuals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2019
The product I ordered is great. A medium-sized shipping box with its printed band. Easy to assemble, I didn't take two minutes to make it. And now that I have watched the assembly explanation video of this box present on the site, I won't even take a minute to make it. Quality printing. The shipping box is sturdy and of good quality too. I was surprised. Plus, your package comes with a little attention. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
Perfect! Efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Very good quality of the boxes and the printing. They even offered double boxes for my first order! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Very good, nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Easy to place an order, user-friendly site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Nothing to report, well-designed site, efficient search, description ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
A very nice sales service, attentive, timely delivery, and great products! Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
Beautiful products!
Quality service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Thank you very much to Christelle for her friendliness and responsiveness
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Response from Selfpackaging
Hello Mathilde,
A big thank you for your message. Looking forward to seeing you for future orders!
Have a great day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Fast and in accordance with the order! It might be nice to offer a pre-assembled box service even if the price would consequently be higher but appreciated ;-)
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Response from Selfpackaging
Hello, A big thank you for your comment. We can indeed carry out the total assembly of our boxes for minimum orders of 300 units. For this, it is necessary to contact our internal sales service. It seems to me that you were already in contact with my colleague Daniela. Do not hesitate to ask her for the cost of this service for future orders. See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Very well designed site and interesting products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2019
The print quality is horrible, my visual is barely visible while on the site during creation everything was clear..
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Response from Selfpackaging
Hello Lucie,
Our Customer Service is available from Monday to Friday by email and by phone to answer all your questions or doubts regarding our products and orders made.
We have not received any email or photos of the boxes received from you on this subject. I am sending you an email to send us the necessary elements for verifying the printing done on your boxes.
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Clear site and modern, good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Very good products and customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Very easy to use site and especially the videos to show how to do them. The only downside is the lack of certain information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Top-notch, conforms to my order, very fast. :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2019
Perfect, nothing to say, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Speed and conformity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2019
FAST EFFECTIVE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2019
Order perfectly meeting my expectations. Fast delivery (in addition).
The products are of good quality. A few extra items delivered in case of potential defects on some products (none encountered).
Great quality-price ratio!
Note that I ordered boxes without printing, so I cannot judge the quality of the customization.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Fast delivery, with lots of nice little touches (little candies, a bonus box, glue sticks). Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2019
You can find all the necessary information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2019
PERFECT! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2019
Fast shipping and correct packaging, the product arrived in excellent condition.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2019
Too little general information
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Response from Selfpackaging
Hello Valérie, we apologize for the delay in responding to your emails, we are in a period of high order volume, affecting the response times of our customer service. We were finally able to answer your questions by phone this morning and are delighted. Have a great day and see you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
Order conforms, fast shipping, well-packaged order with always a little attention inside.
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
Very good, no issues, nothing to say, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Order received quickly and more than complete. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Fast, quality products, what more could you ask for?
And thank you for the candies!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Perfect, correct price and punctual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
Well explained with many choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
I have a wedding next year, so I will recommend you, great quality, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
everything was perfect. Thank you
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