Customer reviews of Selfpackaging

The chosen colors correspond but I would have appreciated packaging with thicker cardboard. Otherwise, the assembly is simple and well designed. A downside for the delivery, UPS is unclear about the delivery day.. Some emails indicate Friday then another email tells me it will be Monday, then in the end delivery on Friday... so I was absent and had to pick it up at a depot that I did not choose and it was not pleasant to find myself in an unchosen neighborhood.

Beautiful !!

The order was placed quickly (approximately one week). The print quality of the band is very good. The double creases for folding and making the edges of the boxes were not very marked, but nothing that can't be solved with the use of a ruler, although it takes a little more time.

Very good experience. Meets expectations in every way.

The color of the stickers does not match the ones sent. A digital image has been sent and the RGB or CMYK color should be more accurate. Thank you.

I asked for the boxes WITH black rope and it arrived without the rope. I had the market last weekend and had to rush to find something to tie the box.

The shipping was very good, although the shipping costs are high. The return of the product was a failure, it took them more than a month to refund my money, and I had to claim it twice, plus the shipping is very expensive too, in short, I will not buy again.

fast shipping and product as described. satisfied

I ordered a product that promised one thing that was not even close, it took longer to arrive than stated, I returned it and I had to pay more than 50 euros for shipping because they do not cover returns

Pros: agile website, fast shipping, and quality product. Improvements: short size range (S-M-L etc.), large premium box not very sturdy, order repetition not fine-tuned (by default does not remember XL), somewhat high prices.

SelfPackaging Customer Service is excellent, I had problems with the tracking of the package by the courier. The tracking system did not update the status of the package. The package arrived and the tracking still showed as not shipped.

good

Well done, except that you cannot delete created designs, which can create confusion.

Nothing is going well

Good products, in accordance with the indications. Delivered flat.

Pleasant and easy-to-use site. A few minor technical inconveniences due to image incorporations but very quickly resolved by customer service.

on-time and compliant delivery

I never received my package

Quick navigation, careful shipping

I was thrilled with this product. I gifted it and gradually, my friends sent me messages because their package was EMPTY. I am ashamed and angry!

navigation on the site very good. a little 'Quack' for the delivery but it ended up being regularized

Hello, still not delivered, UPS sets an appointment and does not come, reschedules and does not respect again, no idea where my package is. It should be noted that UPS is not a serious company for individuals.

The reason for 4 stars is that the site is difficult to navigate to find the right product. Regarding my order, I am very satisfied and the delivery time was quick despite high shipping costs.

The site, the service, the speed, the delivery, are good!

Order received late but products impeccable.

No possibility to save projects

Two weeks ago I received an email from perfumer Christophe Laudamiel saying that he was putting his award winning fragrance brand, The Zoo, on pause for the foreseeable future.
When I talk about the importance of supporting independent brands, it's precisely for reasons like this. The brands I work with on Sainte Cellier aren't backed by investors. Investors are more interested in giving money to commercial brands creating second rate versions of Baccarat Rouge and Aventus.
There is so much work to be done in perfumery. I am never less than astounded by what some people - even those branding themselves as "experts" - consider a good perfume. Thankfully, Christophe will continue his work with the Perfumery Code of Ethics to advocate for more honesty, transparency and education in an industry steeped in smoke and mirrors.
For now, if there's a perfume from The Zoo collection you had your eye on, please buy it while you can to avoid disappointment. I have limited stock of each available. I don't know if I will be able to order more before the new year.
Thanks so much for your continued support of Sainte Cellier and her brands.

a sheet of cardboard for luxury boxes
quality and rigidity to be reviewed

Difficulties downloading on my tablet.

I only ordered one product but I am delighted with my purchase! Very short processing time, very fast shipping. The boxes are of very good quality and the little attentions are appreciated.
However, I removed one star for the shipping costs because for small boxes in small quantities I paid 33% for shipping (a little over 13€) which is huge for that... but I would not hesitate to order more products next time.

Very fast delivery, well packaged.

The packaging for sending the product is too large and no protection to secure the product: some lids end up with a corner dented or crumpled because the different elements move in the shipping box.

I received my order quickly. However, the delivery person did not drop it off at my home but at a pickup point even though I paid for home delivery. There are no assembly instructions in the package, nor a link to a tutorial. The box received is not really identical to the photo, it seems like a part is missing inside, there are no notches to secure the card. I am disappointed.

Thank you for the precise delivery, and for giving me the extra items in the orders! I think I will order again!

The site is very good, fast delivery. However, there is a defect on all the boxes ordered, a gap of 58mm instead of the 60 displayed on the site which means that no vial fits properly.

Clear and quite intuitive site

The box was too big and too soft. Moreover, there was no padding inside. The boxes moved a lot and some were creased. It's a shame that the packaging is not better planned because the boxes ordered suit me perfectly.

When ordering a sample, the boxes had an adhesive strip for gluing and during my next order, this was not the case: no adhesive strip provided. I had to use glue. (refs 2520 S / 2520 M). Can you please indicate why? Thank you in advance.

Correct site ergonomics but mediocre products