Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 06/01/2020 à 12h34 following a purchase from 23/12/2019

perfect

Translated reviews

Acheteur Vérifié

Published on 30/12/2019 à 07h48 following a purchase from 02/12/2019

Product conforms

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 15h51 following a purchase from 15/12/2019

order received on time. Products conform to our expectations. Thank you.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 13h38 following a purchase from 04/12/2019

Top site, wide range of products and ease of use

Translated reviews

Acheteur Vérifié

Published on 28/12/2019 à 12h47 following a purchase from 22/11/2019

Fast and efficient

Translated reviews

Acheteur Vérifié

Published on 27/12/2019 à 15h21 following a purchase from 18/12/2019

Order and delivery in accordance with my requirements. I recommend selfpackaging without hesitation.

Translated reviews

Acheteur Vérifié

Published on 26/12/2019 à 12h11 following a purchase from 13/12/2019

Impeccable customer service, quick order, everything is perfect

Translated reviews

Acheteur Vérifié

Published on 19/12/2019 à 16h29 following a purchase from 10/12/2019

perfect

Translated reviews

Acheteur Vérifié

Published on 19/12/2019 à 15h58 following a purchase from 03/12/2019

very good site and very responsive and efficient customer service (well done).

Translated reviews

Acheteur Vérifié

Published on 18/12/2019 à 14h02 following a purchase from 25/11/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 17/12/2019 à 17h25 following a purchase from 30/11/2019

Great site. Too bad we can't print on both sides of the box!

Translated reviews

Response from Selfpackaging Published on 18/12/2019

Hello Cecile,
I confirm that you can print on multiple sides of the box by selecting 'all sides' in the 'printing' section.
Don't hesitate to get back to us if needed.
Best regards,

Acheteur Vérifié

Published on 17/12/2019 à 12h54 following a purchase from 15/11/2019

Christelle is great

Translated reviews

Response from Selfpackaging Published on 17/12/2019

A big thank you Marine for your comment!
It's a pleasure to read.
I wish you happy end-of-year celebrations.
Christelle.

Acheteur Vérifié

Published on 17/12/2019 à 12h46 following a purchase from 03/12/2019

Delivery on time, impeccable product.

Translated reviews

Acheteur Vérifié

Published on 17/12/2019 à 11h16 following a purchase from 28/11/2019

N/A -

Translated reviews

Acheteur Vérifié

Published on 17/12/2019 à 09h35 following a purchase from 26/11/2019

Good, I will probably come back to you.

Translated reviews

Acheteur Vérifié

Published on 16/12/2019 à 14h05 following a purchase from 05/12/2019

Very good site and very good customer service

Translated reviews

Acheteur Vérifié

Published on 14/12/2019 à 16h17 following a purchase from 04/12/2019

Very satisfied, confirmed order, received quickly

Translated reviews

Acheteur Vérifié

Published on 13/12/2019 à 17h48 following a purchase from 27/11/2019

The package was not delivered on time at all. I had to return it.

Translated reviews

Response from Selfpackaging Published on 16/12/2019

Hello Lucille,
Your order was indeed delivered 1 day late compared to the usual 7 working days.
As indicated in your order, during this period (since the end of November with Black Friday), we informed you that there could be some delivery delays due to the high volume of orders and transport delays.
If you needed the boxes by a specific date, it would have been advisable to call our customer service to inform them.
Thank you for your understanding.

Acheteur Vérifié

Published on 13/12/2019 à 13h51 following a purchase from 05/12/2019

top !

Translated reviews

Acheteur Vérifié

Published on 13/12/2019 à 13h21 following a purchase from 04/12/2019

The order arrived on time and without damage.

Translated reviews

Acheteur Vérifié

Published on 11/12/2019 à 13h00 following a purchase from 25/11/2019

Impeccable

Translated reviews

Acheteur Vérifié

Published on 10/12/2019 à 13h19 following a purchase from 20/11/2019

Good value for money

Translated reviews

Acheteur Vérifié

Published on 09/12/2019 à 17h26 following a purchase from 20/11/2019

Deadlines respected, correct quality with small errors that fortunately did not greatly impact the final result, extra copies in case are appreciated.

Translated reviews

Acheteur Vérifié

Published on 09/12/2019 à 14h03 following a purchase from 20/11/2019

I had to call customer service for the timely shipment of the order. Otherwise, the extra charge to speed up delivery would have been useless. Average. However, the after-sales service is very nice.

Translated reviews

Acheteur Vérifié

Published on 06/12/2019 à 17h02 following a purchase from 27/11/2019

Clear site, easy order, fast delivery

Translated reviews

Acheteur Vérifié

Published on 05/12/2019 à 14h13 following a purchase from 19/11/2019

Received before the deadlines, good finish, sturdy cardboard, the little attention of the seeds is very appreciated.

Translated reviews

Acheteur Vérifié

Published on 04/12/2019 à 19h31 following a purchase from 24/11/2019

Perfect 10/10

Translated reviews

Acheteur Vérifié

Published on 04/12/2019 à 14h18 following a purchase from 25/11/2019

Good quality and easy assembly

Translated reviews

Acheteur Vérifié

Published on 04/12/2019 à 13h46 following a purchase from 25/11/2019

Good products but the packaging needs to be reviewed, the products were not protected in the packaging box, which itself was damaged (torn in several places). Some products therefore arrived damaged.

Translated reviews

Acheteur Vérifié

Published on 04/12/2019 à 12h49 following a purchase from 26/11/2019

Thank you for the extra samples! Very cute tree seeds.

Translated reviews

Acheteur Vérifié

Published on 03/12/2019 à 19h07 following a purchase from 23/11/2019

fast and serious, I recommend

Translated reviews

Acheteur Vérifié

Published on 03/12/2019 à 14h19 following a purchase from 25/11/2019

Navigation on the site is good but shipping is very expensive for a rather mediocre service. Relay points are rare and far away. Items very poorly protected in the package, as a result, many items are very damaged. I was able to benefit from a package return to my home thanks to a very nice after-sales service lady. But despite my feedback regarding the protection of items in the package, the second package arrived protected in the same way, so some items are damaged too! But there I was not offered anything to compensate me...

Translated reviews

Acheteur Vérifié

Published on 03/12/2019 à 13h25 following a purchase from 24/11/2019

Sometimes a bit slow for loading pages and visualization tools. Few color choices

Translated reviews

Acheteur Vérifié

Published on 02/12/2019 à 20h53 following a purchase from 19/11/2019

There is no assembly instruction in the packaging.

Translated reviews

Response from Selfpackaging Published on 03/12/2019

Hello Isabelle, All the assembly instructions for our boxes are available on our site in the form of videos. You just need to go to the page of the box in question and then click on the camera icon (above the photo of the box) to see the video. Don't hesitate to get back to us if needed. Have a nice day!

Acheteur Vérifié

Published on 02/12/2019 à 12h52 following a purchase from 24/11/2019

Product compliant.

Translated reviews

Acheteur Vérifié

Published on 01/12/2019 à 19h24 following a purchase from 20/11/2019

fast efficient of good quality and very well thought out!

Translated reviews

Acheteur Vérifié

Published on 30/11/2019 à 12h45 following a purchase from 21/11/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 27/11/2019 à 13h29 following a purchase from 16/11/2019

Order placed easily and delivered quickly. Careful packaging.

Translated reviews

Acheteur Vérifié

Published on 27/11/2019 à 13h18 following a purchase from 13/11/2019

Good

Translated reviews

Acheteur Vérifié

Published on 27/11/2019 à 09h48 following a purchase from 12/11/2019

I would be ready to wait a few more days!

Translated reviews