Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 26/11/2019 à 14h00 following a purchase from 16/11/2019

Simple and clear.

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Acheteur Vérifié

Published on 26/11/2019 à 12h32 following a purchase from 16/11/2019

Everything is perfect, however I find the shipping costs very high. It's a shame that shipping costs are not free for the boxes. Otherwise very fast delivery, the boxes are super pretty and thank you for the little gift :)

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Acheteur Vérifié

Published on 21/11/2019 à 12h52 following a purchase from 12/11/2019

the service is great!

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Acheteur Vérifié

Published on 21/11/2019 à 12h35 following a purchase from 11/11/2019

Service: top & fast. Product: PERFECT!

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Acheteur Vérifié

Published on 21/11/2019 à 11h25 following a purchase from 10/11/2019

Fast and perfect delivery as always. I also really like Self Packaging's initiative to engage in environmental protection. Bravo

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Acheteur Vérifié

Published on 20/11/2019 à 12h48 following a purchase from 11/11/2019

The site is very good, readable etc., thank you also for the 2 complementary boxes to understand the folding. Only downside Some issues with UPS for delivery. But I will soon order new boxes through your site! Thank you again!

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Acheteur Vérifié

Published on 19/11/2019 à 14h09 following a purchase from 04/11/2019

Very good!

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Acheteur Vérifié

Published on 18/11/2019 à 16h24 following a purchase from 05/11/2019

I did not understand that we had to assemble everything ourselves!!!!! Maybe an explanatory note inside would not be too much!!!! Nevertheless, it's OK .....

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Response from Selfpackaging Published on 18/11/2019

Hello Pascale, the assembly videos for each of our boxes are available on our website. You just need to go to the page of each selected model and click on the camera icon (above the box photo). Feel free to get back to us if needed.

Acheteur Vérifié

Published on 17/11/2019 à 14h25 following a purchase from 31/10/2019

Well done, easy to use

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Acheteur Vérifié

Published on 14/11/2019 à 17h41 following a purchase from 31/10/2019

Very serious, delivery on time and in adequate packaging.

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Acheteur Vérifié

Published on 14/11/2019 à 14h13 following a purchase from 04/11/2019

Perfect, thank you very much!

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Acheteur Vérifié

Published on 13/11/2019 à 15h04 following a purchase from 08/07/2019

False information by phone

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Response from Selfpackaging Published on 13/11/2019

Hello Geneviève,
We are surprised to read your comment and do not understand which information you are referring to. Please feel free to let us know so that we can understand it.
Best regards,

Acheteur Vérifié

Published on 11/11/2019 à 22h35 following a purchase from 02/11/2019

Very rich range, from the simplest to the very sophisticated. Perhaps a folding guide is missing when it's a bit complex. And therefore, delivered with a bit of surplus for the right to make mistakes :-)

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Acheteur Vérifié

Published on 11/11/2019 à 20h45 following a purchase from 30/10/2019

very satisfied, I recommend

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Acheteur Vérifié

Published on 11/11/2019 à 14h02 following a purchase from 28/10/2019

SHAME THERE IS NOT MORE CHOICE OF BOX COLORS

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Acheteur Vérifié

Published on 09/11/2019 à 13h29 following a purchase from 26/10/2019

Very well-made site, easy to navigate and understand. Proposed items are very interesting, prices remain a bit high for small quantities, for a startup company, it's a bit difficult to pay these prices, as you cannot block cash flow on a large quantity of boxes. Fast delivery and thank you for the extra boxes, a real plus, because sometimes the boxes tear on the sides when you close them and that's a shame.

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Acheteur Vérifié

Published on 09/11/2019 à 11h56 following a purchase from 30/10/2019

Excellent! Fast and careful shipping!

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Acheteur Vérifié

Published on 08/11/2019 à 15h50 following a purchase from 25/10/2019

Nothing to complain about, everything was correct from the order on the site to the delivery.

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Acheteur Vérifié

Published on 05/11/2019 à 17h02 following a purchase from 24/10/2019

as usual I am never disappointed

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Acheteur Vérifié

Published on 05/11/2019 à 08h55 following a purchase from 15/10/2019

Navigation on the site is very easy and very pleasant. Delivery was made within the proposed deadlines. I had to call for a small inquiry about shipping costs. I was very well received and well informed.

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Acheteur Vérifié

Published on 05/11/2019 à 08h32 following a purchase from 21/10/2019

Super responsiveness for our urgent request! Thank you!

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Acheteur Vérifié

Published on 04/11/2019 à 13h33 following a purchase from 27/10/2019

Very good!

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Acheteur Vérifié

Published on 04/11/2019 à 12h39 following a purchase from 24/10/2019

inconsistencies in the pricing module that can be misleading

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Acheteur Vérifié

Published on 01/11/2019 à 17h38 following a purchase from 24/10/2019

Fast as always! Excellent service! Thank you!

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Acheteur Vérifié

Published on 31/10/2019 à 19h21 following a purchase from 10/10/2019

Very satisfied, perfect customer relationship, attentive and professional. Quality of packaging impeccable. I recommend!

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Acheteur Vérifié

Published on 30/10/2019 à 13h14 following a purchase from 20/10/2019

compliant samples and fast delivery

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Acheteur Vérifié

Published on 30/10/2019 à 12h51 following a purchase from 08/10/2019

Customer service is very responsive. I had questions and they answered me very precisely.

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Acheteur Vérifié

Published on 28/10/2019 à 17h11 following a purchase from 18/10/2019

Very happy with my order. Fast shipping and well packaged. Products correspond to the website. And it's nice to be able to order small quantities without an exorbitant price.

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Acheteur Vérifié

Published on 28/10/2019 à 12h15 following a purchase from 08/10/2019

Easy to navigate site, fast shipping and careful packaging.

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Acheteur Vérifié

Published on 25/10/2019 à 13h29 following a purchase from 17/10/2019

very short delay with tracking, perfect

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Acheteur Vérifié

Published on 24/10/2019 à 21h42 following a purchase from 13/10/2019

I was delivered very quickly, one item was missing, but it was delivered a few days later. The products are interesting, assembly is easy.

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Acheteur Vérifié

Published on 22/10/2019 à 13h42 following a purchase from 11/10/2019

Reliable site

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Acheteur Vérifié

Published on 21/10/2019 à 17h54 following a purchase from 11/10/2019

Very good

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Acheteur Vérifié

Published on 18/10/2019 à 16h11 following a purchase from 09/10/2019

Original boxes, with its Christmas decoration. And the sticker matches my brand well.

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Acheteur Vérifié

Published on 17/10/2019 à 15h11 following a purchase from 09/10/2019

perfect!

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Acheteur Vérifié

Published on 17/10/2019 à 14h20 following a purchase from 03/10/2019

Delivery on time and easy-to-access site

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Acheteur Vérifié

Published on 17/10/2019 à 13h27 following a purchase from 04/10/2019

I am very satisfied with the products, quality and speed, I recommend

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Acheteur Vérifié

Published on 16/10/2019 à 21h35 following a purchase from 25/09/2019

Delivery on time and good product.

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Acheteur Vérifié

Published on 15/10/2019 à 09h44 following a purchase from 05/10/2019

Excellent

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Acheteur Vérifié

Published on 14/10/2019 à 14h11 following a purchase from 03/10/2019

Nothing to report, everything went very well.

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