Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 706 published reviews
5 2 081 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Pleasant site, a lot of choices, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
Fast delivery and products conform to what is presented on the site.
The colors are beautiful.
I would have simply liked a small assembly note to avoid having to find the page on the site.
Otherwise, it's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Very clear and very simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2017
Very complete site. The products seem to be of quality but some prices remain a bit high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Very satisfied! I will order from your site again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Clear and precise site. Very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Quality products and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Very good site, a lot of choices, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2017
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Despite many products, there is never really what I am looking for
The fact that you cannot choose the weight of your packaging is a big disadvantage.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2017
Compliant product, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
very happy with the reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
very efficient, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
One more point for the little attention of putting an extra copy in case there is a defect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Well-organized website, clear and pleasant to browse.
Deserves more visibility on the web.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Very good even if I find it sometimes a bit expensive...
Other than that, impeccable service. Perfect delivery! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Received very quickly, compliant with my expectations. Just a bit poorly packaged for the large boxes that got a bit bent during transport (the carrier was not gentle with the package, like all carriers ^_^), but otherwise everything is OK :) Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
The site is pleasant, the order was processed and delivered quickly. Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Order delivered quickly. Good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
Always happy with your service. But a bit disappointed not to receive an email or SMS to notify me of the arrival of my package at my collection point.
Otherwise...PERFECT
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Response from Selfpackaging
Hello,
We are pleased to read your comment and thank you for it.
We are currently addressing the situation regarding package delivery notifications. These should be effective in the coming days.
We apologize for the inconvenience caused and hope to see you soon on Selfpackaging!
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Perfect. Very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
Well-designed site rich in ideas and creations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2017
Nice layout, products highlighted, clear technical sheets, easy choice of quantities and dimensions, etc., etc.
But the different setups often feature the same items.
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Response from Selfpackaging
Hello Sylvain,
Thank you for your comment and we are delighted to see that our products meet your satisfaction.
Regarding the inspiration examples published, indeed, it is often the same boxes that are presented.
These are the best-selling boxes and therefore the ones we regularly work with.
We will take the necessary measures to update our website more often and thus expand our list of inspirations.
Furthermore, when you go to the sheet for 'a particular box, at the bottom of the page, in the section titled "inspiration", you will find several examples of customizations we have done for our clients for the box in question.
Please feel free to reach out to us for any further information and thank you again for your feedback.
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Fast shipping, careful packaging. And also with a little gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Super!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
I am extremely satisfied with the product but also with the follow-up from selfpacking and their seriousness! I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Great, creative, addictive, complete, multi-purpose, colorful, professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Very fast delivery and no problems during printing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Product conforms to the description. Fast delivery, it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
Very good quality and very professional service, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2017
Very good service but delivery time a bit long.
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Response from Selfpackaging
Hello Lydia,
Thank you for your comment and we are pleased to read that you are satisfied with our service.
Regarding delivery times, indeed, since we do not have all boxes in all sizes and colors in stock, we only produce them on demand. For this, several days of manufacturing are required depending on your request.
To this delay, the delivery with UPS is added according to the chosen option (UPS point, home delivery, urgent).
You can check the average delivery times on our site through the following link: https://selfpackaging.fr/content/10-envoi-de-commandes
We thank you for your trust and hope to see you again soon on our site.
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2017
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2017
Friendly exchanges with multiple contacts but ultimately everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
Serious - fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Extremely serious and professional site, with a great customer service, and products of impeccable quality. Thanks to them, my products are highlighted, and I will remain a loyal customer!
Only downside: recurring major issues with delivery by UPS.
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Response from Selfpackaging
Hello Emma,
Thank you for your feedback and we are pleased to read that you are satisfied with our service and our products.
Regarding UPS, indeed, we are experiencing delivery difficulties this August.
We apologize for this inconvenience.
Rest assured, we have planned to meet with them as soon as September to take the necessary measures to ensure that deliveries go as smoothly as possible.
Thank you again for your comment and your loyalty.
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Simply perfect, and easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
Corresponds to the models presented on the site! Pleasantly surprised by the additional samples provided in case of problems with certain units.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2017
Fast - Efficient - nothing to complain about - Perfect
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