Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Nothing to report - satisfied with my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2023
a sheet of cardboard for luxury boxes
quality and rigidity to be reviewed
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Response from Selfpackaging
Thank you Laura for your comment. As you can see from the photos present on the box's page, it is delivered flat and needs to be assembled by you. You can also view the assembly video of our boxes by clicking on the camera icon (above the main photo) and thus realize the flexibility of the cardboard used (it is 300gr paper). In the description of this box, we clearly indicate that it is a "simple" but elegant box. In any case, you did well to order this sample before making your decision. All our rigid boxes are available through the following link: https://selfpackaging.fr/190-boites-rigides. Best regards, Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
I am very happy with the fast and very available after-sales service. The items also meet my expectations. I recommend without hesitation!
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Response from Selfpackaging
Thank you Julien for your comment. I am delighted that you like the boxes. Looking forward to seeing you on our site! Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
despite an error (it happens to everyone) very responsive and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
I am very very satisfied with my order. I recommend without hesitation *-*
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Difficulties downloading on my tablet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2023
Excellent result: brilliant platform, intuitively almost playful.
Well-prepared order delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
Quality customer service. Careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Very good. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2023
Product meets my expectations, beautiful print on cardboard, perfect delivery and a service close to the customer. Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2023
I only ordered one product but I am delighted with my purchase! Very short processing time, very fast shipping. The boxes are of very good quality and the little attentions are appreciated.
However, I removed one star for the shipping costs because for small boxes in small quantities I paid 33% for shipping (a little over 13€) which is huge for that... but I would not hesitate to order more products next time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2023
Very fast delivery, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
FAST EFFECTIVE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Always satisfied with your services and products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2023
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
Very good value for money and speed of order processing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2023
The packaging for sending the product is too large and no protection to secure the product: some lids end up with a corner dented or crumpled because the different elements move in the shipping box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2023
Delighted with this first order. Thank you very much for the care you took with the package. The boxes were well packaged, they arrived in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
The print for the logo I sent was pixelated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
Very very good. Top service! Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Order as expected and fast shipping ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Perfect. Delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Perfect, good quality product, delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
All the boxes are great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2023
Fast order on an easy-to-use site. Delivery within 3 days directly to the house, and perfectly packaged order. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good customer service, the boxes arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
I am very satisfied with my order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Delivery on time and products as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2023
Delivery was quite fast considering it came from Spain! Product matches the description and is of very high quality. Special attention with the small candies and the extra boxes that I greatly appreciate! I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
I am very happy with my purchase at self packaging..the delivery was very fast, affordable price and a product of very good quality..plus they added a few extra units in case I make mistakes during assembly. I would order again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Good site!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2023
I received my order quickly. However, the delivery person did not drop it off at my home but at a pickup point even though I paid for home delivery. There are no assembly instructions in the package, nor a link to a tutorial. The box received is not really identical to the photo, it seems like a part is missing inside, there are no notches to secure the card. I am disappointed.
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Response from Selfpackaging
Hello Françoise, thank you for taking the time to share this information with us. Regarding the delivery, indeed, when the delivery person is unable to complete the delivery on the first attempt, they leave the packages at the nearest pickup point. Regarding the box received, you are right, the link to the assembly video is missing on the site. I have just requested its addition to the concerned person and in the meantime, I will send you the link by email. I need you to confirm if the internal support for the card is indeed missing so I can send it to you. I apologize for these inconveniences. Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Choice, quality/price ratio, speed of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
Everything is perfect, careful shipping nothing was damaged and customer service is top-notch, quick response. I will now place an order with you. Thank you very much. Moonhygge
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2023
Thank you for the precise delivery, and for giving me the extra items in the orders! I think I will order again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Fast shipping of the sample, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
Delighted with the order. The site is easy to find what you want, fast and efficient shipping. Now I just have to use the boxes!
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