English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
Polski 
A
Rating: 4 out of 5
good
Translated reviews
Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good, clear and precise explanations
Translated reviews
A
Rating: 3 out of 5
the boxes are very good however I would not recommend the customizable adhesive labels, the quality is mediocre
Translated reviews
A
Rating: 4 out of 5
Good site, just a small remark regarding the delivery address and the billing address, it is not very clear and when you choose a UPS relay it automatically changes and you no longer know if what you entered is correct
Translated reviews
A
Rating: 4 out of 5
The cardboard boxes and stickers are very nice and super beautiful. The boxes are very easy to assemble. The only downside was the very long delivery due to the lack of stock of special Christmas boxes. We had to contact customer service several times to find out the status of our shipment.
Translated reviews
A
Rating: 4 out of 5
Fast customer service. Shipping and manufacturing met expectations.
Issue with packaging: order of 2000 products sent in 7 boxes with variable and random quantities
Translated reviews
Issue with packaging: order of 2000 products sent in 7 boxes with variable and random quantities
A
Rating: 4 out of 5
Pleasant site
Translated reviews
A
Rating: 4 out of 5
I am satisfied with my order in terms of the shopping experience on the site and the shipping time.
I still have 2 remarks:
- I had previously ordered a sample of the product that I then ordered in quantity but I did not benefit from a discount on this second purchase as mentioned in case of purchasing a sample
- I was not informed by the UPS carrier that my package had arrived at my pickup point
Translated reviews
I still have 2 remarks:
- I had previously ordered a sample of the product that I then ordered in quantity but I did not benefit from a discount on this second purchase as mentioned in case of purchasing a sample
- I was not informed by the UPS carrier that my package had arrived at my pickup point
A
Rating: 4 out of 5
Easy to use and a lot of choices
Translated reviews
A
Rating: 3 out of 5
Well-made site, fast delivery. Boxes easy to make and very clean. Labeling and printing service to improve to my taste.
Translated reviews
A
Rating: 4 out of 5
Good, order arrived quite quickly
Translated reviews
A
Rating: 4 out of 5
Nothing particular to report ;-) I found good happiness and saw very interesting things for a next order, certainly.
Translated reviews
A
Rating: 4 out of 5
Good service, the site is easy to navigate. However, the shipping costs are way too high.
Translated reviews
A
Rating: 4 out of 5
The assembly is a bit complicated: a mounted sample included in the package would be welcome.
Translated reviews
A
Rating: 4 out of 5
Great site, convinced by this 'test' order I think I will order again soon.
Translated reviews
A
Rating: 3 out of 5
The fact that you have to assemble the boxes yourself would imply providing an instruction manual (assembly instructions) in each shipment.
Translated reviews
A
Rating: 3 out of 5
Hello,
I personalized labels with my order of invitation boxes but after finalizing the order I see that only the boxes were taken into account. Disappointed. But the boxes are great anyway.
Translated reviews
I personalized labels with my order of invitation boxes but after finalizing the order I see that only the boxes were taken into account. Disappointed. But the boxes are great anyway.
A
Rating: 4 out of 5
Very good quality box. Easy to assemble. However, I received some boxes with a pre-cut that needed to be redone with a cutter. Very fast shipping.
Translated reviews
A
Rating: 4 out of 5
Rather fast shipping, the extra box was welcome. Very nice boxes and easy to assemble. However, they can get damaged at the folding point. It's a shame that the kraft cardboard papers are not adapted to the size of the boxes, it forces you to cut them. Overall, I recommend.
Translated reviews
A
Rating: 1 out of 5
Order not received.
Translated reviews
Response from Selfpackaging
Your order is waiting for you. Here is the UPS tracking number 1za5e5706849581867
best regards,
Cécile
best regards,
Cécile
A
Rating: 3 out of 5
Good responsiveness
Translated reviews
A
Rating: 3 out of 5
The ordering process was extremely difficult as well as the delivery where 2 addresses were mixed up; fortunately, I was able to arrange with the delivery person (you do not offer home delivery)
You do not provide an assembly manual for your boxes; sometimes it wouldn't hurt.
Your company is 'nice' but customer service leaves much to be desired.
A very good point to Cécile POUZET who accompanied me throughout my process
Translated reviews
You do not provide an assembly manual for your boxes; sometimes it wouldn't hurt.
Your company is 'nice' but customer service leaves much to be desired.
A very good point to Cécile POUZET who accompanied me throughout my process
A
Rating: 3 out of 5
I had to contact customer service because the carrier was 1 week late in delivery: response after 3 days, incomplete and cold.
Translated reviews
A
Rating: 4 out of 5
A bit expensive
Translated reviews
A
Rating: 3 out of 5
A good quality site
Translated reviews
A
Rating: 4 out of 5
The site is clear. There are many choices.
Translated reviews
A
Rating: 4 out of 5
clear and serious site I recommend
Translated reviews
A
Rating: 4 out of 5
nothing to say
Translated reviews
A
Rating: 4 out of 5
Fast shipping. Good quality picnic box and easy to assemble. However, a bit high price when not buying in bulk.
Translated reviews
A
Rating: 3 out of 5
High prices but products that cannot be found elsewhere...
Translated reviews
A
Rating: 3 out of 5
Products conform to the description, well packaged. Package arrived on time, in good condition. However, shipping costs are very excessive !!!!!!!!!! When ordering in bulk, it's reasonable, but for a purchase of 20 boxes, paying €12 for shipping on a €22 order is a bit exaggerated...
Translated reviews
A
Rating: 4 out of 5
Well done site
Translated reviews
A
Rating: 3 out of 5
Friendly customer service but several unresolved issues despite promises...
Translated reviews
A
Rating: 4 out of 5
Lots of original products
Translated reviews
A
Rating: 3 out of 5
The page allowing to specify the delivery and billing address is not practical.
Translated reviews
A
Rating: 3 out of 5
Understanding problem with the product "label"
Translated reviews
A
Rating: 3 out of 5
problem with the order, not notified of the delivery...but effective after-sales service
Translated reviews
A
Rating: 3 out of 5
Dissatisfied with the product order
Translated reviews
A
Rating: 4 out of 5
practical
Translated reviews
A
Rating: 3 out of 5
I think it's a good site, idea for other styles of boxes such as boxes for donuts
Translated reviews