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A
Rating: 5 out of 5
super exactly what I was looking for. and delivered faster than I expected
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery times
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A
Rating: 5 out of 5
Always on top. Several times I ordered, always impeccable product quality.
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A
Rating: 3 out of 5
very fast delivery
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A
Rating: 5 out of 5
Great...thank you.
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A
Rating: 5 out of 5
very good experience during our order, great commercial follow-up, very good listening and responsiveness from the graphic service, I recommend without hesitation
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A
Rating: 5 out of 5
Top products, well done!!!
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A
Rating: 5 out of 5
Clear and a wide choice of products
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A
Rating: 5 out of 5
In accordance with the description
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A
Rating: 1 out of 5
Very bad experience. Ordered samples, thinking I could deduct them all from the next order, instead, only one can be deducted at a time. Unclear explanations (site half in French, half in Spanish). Order return = scam. You have to take into account the return costs + they do not refund the shipping costs, so in the end, it's hardly worth making a return!
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Response from Selfpackaging
Angèle, we are sincerely sorry to read your comments.
Indeed, not all discount vouchers can be combined with each other or with other promotional offers. Regarding our site, we still have translations to perform or improve, given that we are a Spanish company. We improve it every day thanks to your comments. We will of course modify the explanations regarding the samples so that this type of confusion does not happen again. As for returns of orders due to an error (or withdrawal) on the part of the customer, the conditions clearly state that return shipping costs are the responsibility of the customer.
We remain at your disposal for any further information.
Best regards,
Indeed, not all discount vouchers can be combined with each other or with other promotional offers. Regarding our site, we still have translations to perform or improve, given that we are a Spanish company. We improve it every day thanks to your comments. We will of course modify the explanations regarding the samples so that this type of confusion does not happen again. As for returns of orders due to an error (or withdrawal) on the part of the customer, the conditions clearly state that return shipping costs are the responsibility of the customer.
We remain at your disposal for any further information.
Best regards,
A
Rating: 5 out of 5
Order conforms to my expectations. Efficient and professional
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A
Rating: 5 out of 5
delighted with the speed of shipping and the quality of the products, see you soon for the next order
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A
Rating: 5 out of 5
fan of selfpackaging, efficient, creative, cheap!
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A
Rating: 5 out of 5
Received quickly, quality service!
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A
Rating: 5 out of 5
bubble
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A
Rating: 5 out of 5
above the slider.
Do not hesitate to come back to us if needed for your next orders.
Best regards,
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Do not hesitate to come back to us if needed for your next orders.
Best regards,
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Very clear site and very efficient help service
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A
Rating: 5 out of 5
Products conform. Fast delivery
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A
Rating: 5 out of 5
Satisfied with my order. Items conform to the description. Order delivered within the announced deadlines. And pleasant surprise from self packaging (20 extra boxes for free and even some little candies in the package)
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Exactly what I expected! Perfect :)
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A
Rating: 5 out of 5
The box is pretty but the box has difficulty coming out
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A
Rating: 5 out of 5
Super fast. Top packaging.
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A
Rating: 5 out of 5
Perfect product and conforms to my order. Thank you very much. :-)
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A
Rating: 5 out of 5
site quite well designed so you can easily find what you're looking for, speed and careful shipping
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A
Rating: 5 out of 5
Efficient
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A
Rating: 3 out of 5
a bit messy site
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A
Rating: 5 out of 5
Order shipped quickly, meets my expectations. Very quick packaging to assemble.
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A
Rating: 5 out of 5
very good, clear and products conforming to my expectations, I recommend
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A
Rating: 5 out of 5
I found this site a bit by chance and I am absolutely delighted!! The ordered boxes are absolutely charming and very sturdy!! Exactly what I needed. The price is very reasonable and the delivery is super fast!! Some lovely little attentions inside, it's very appreciated!! I recommend ++++++
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A
Rating: 5 out of 5
Perfect packaging and arrived earlier than expected. Perfect!
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A
Rating: 5 out of 5
Nothing to complain about, the order arrived on time, the boxes are consistent with the visuals on the site and easy to assemble. Perfect, thank you!
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A
Rating: 5 out of 5
Very clear and well-designed site. Shipping costs a bit expensive
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A
Rating: 3 out of 5
Lack of clarity
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
simple clear instant quote perfect then. The only downside is the shipping on the samples, I paid 11 euros for two boxes that are normally 'cheaper'. Anyway, I was able to make my choice though.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Nothing to report, speed of shipping, perfect product
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