Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 26/06/2018 à 12h32 following a purchase from 15/06/2018

The orders are in accordance with my request but I did not receive the requested sample which was charged to me over 3€.

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Acheteur Vérifié

Published on 25/06/2018 à 09h02 following a purchase from 14/06/2018

For the first trial, speed, tracking of the package, and arrival without issues. Samples met my expectations.

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Acheteur Vérifié

Published on 23/06/2018 à 09h53 following a purchase from 12/06/2018

Perfect service as usual

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Acheteur Vérifié

Published on 19/06/2018 à 13h32 following a purchase from 10/06/2018

Very happy with my order! Good quality!

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Acheteur Vérifié

Published on 13/06/2018 à 11h41 following a purchase from 01/06/2018

Great products! I recommend, a thousand thanks

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Acheteur Vérifié

Published on 06/06/2018 à 19h31 following a purchase from 28/05/2018

The price is attractive but the shipping cost is simply exorbitant, for the price one could expect luxury packaging but far from it, just a simple cardboard box, no reinforcements, and nothing protects the order. My box arrived completely damaged, I was lucky that the merchandise was in good condition. So service needs to be reviewed or prices lowered!

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Response from Selfpackaging Published on 07/06/2018

Hello Rozenn,
Thank you for your feedback regarding our offer and delivery. We are trying to provide you with a delivery service (UPS) at the best price. Your comment will help us improve.
Best regards

Acheteur Vérifié

Published on 06/06/2018 à 19h18 following a purchase from 18/05/2018

Very good value for money, quick reception of the boxes, ease of assembly and very good result

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Acheteur Vérifié

Published on 06/06/2018 à 14h22 following a purchase from 28/05/2018

Very good, nice prices and fast shipping!

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Acheteur Vérifié

Published on 06/06/2018 à 08h17 following a purchase from 25/05/2018

Very good

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Acheteur Vérifié

Published on 05/06/2018 à 16h21 following a purchase from 27/05/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 05/06/2018 à 08h11 following a purchase from 04/05/2018

Fast and of quality. I recommend!
(could you avoid plastic packaging inside the box? for the invoice it is really not necessary for example, for the labels either but if you insist a paper packaging would work too it seems to me :) thank you for me and for the planet!)

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Acheteur Vérifié

Published on 01/06/2018 à 12h25 following a purchase from 23/05/2018

A lot of choices. There is something for every taste. The little extra: the ability to customize your boxes.

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Acheteur Vérifié

Published on 29/05/2018 à 12h08 following a purchase from 20/05/2018

Practical and well-made packaging.

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Acheteur Vérifié

Published on 26/05/2018 à 19h42 following a purchase from 17/05/2018

Super delivery, super product and super customer approach.
I would recommend! Thanks again!

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Acheteur Vérifié

Published on 25/05/2018 à 16h02 following a purchase from 16/05/2018

As I imagined

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Acheteur Vérifié

Published on 25/05/2018 à 12h21 following a purchase from 16/05/2018

Very serious

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Acheteur Vérifié

Published on 24/05/2018 à 23h24 following a purchase from 14/05/2018

Very correct

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Acheteur Vérifié

Published on 23/05/2018 à 14h59 following a purchase from 11/05/2018

A fast and quality service, with a very nice note in the package!!!
Bravo, I recommend!

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Acheteur Vérifié

Published on 22/05/2018 à 21h48 following a purchase from 10/05/2018

Very good site, fast shipping! I recommend.

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Acheteur Vérifié

Published on 22/05/2018 à 14h50 following a purchase from 09/05/2018

Great at all levels! Top customer service!

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Acheteur Vérifié

Published on 17/05/2018 à 15h48 following a purchase from 08/05/2018

accessible and easy to use, very pleasant graphics and layout.

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Acheteur Vérifié

Published on 15/05/2018 à 13h26 following a purchase from 06/05/2018

Fast and compliant delivery, but I couldn't get a refund for one of my orders and some parts of the site and emails are not in my language.

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Acheteur Vérifié

Published on 14/05/2018 à 13h26 following a purchase from 02/05/2018

Very professional: quality, efficiency, price, surplus in case of defect (very appreciated). Only the shipping cost is high.

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Acheteur Vérifié

Published on 12/05/2018 à 14h14 following a purchase from 02/05/2018

functional site, you find good products

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Acheteur Vérifié

Published on 11/05/2018 à 13h10 following a purchase from 02/05/2018

Nothing to say top... except maybe home delivery

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Acheteur Vérifié

Published on 11/05/2018 à 12h46 following a purchase from 02/05/2018

Well-made packaging and fast delivery.

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Acheteur Vérifié

Published on 11/05/2018 à 11h23 following a purchase from 26/04/2018

This site is great, you can find everything, it's ideal for creators looking for the right packaging for their products, I recommend without hesitation!

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Acheteur Vérifié

Published on 08/05/2018 à 13h23 following a purchase from 27/04/2018

The boxes are very good and conform to my order but the labels were supposed to be round and they are square... too bad

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Response from Selfpackaging Published on 08/05/2018

Hello Agathe,
I am sorry for the inconvenience regarding the labels, can you contact me at [email protected] indicating the order number?
Wishing you a nice day.

Acheteur Vérifié

Published on 08/05/2018 à 12h33 following a purchase from 27/04/2018

Perfect, compliant in all respects and fast

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Acheteur Vérifié

Published on 03/05/2018 à 15h24 following a purchase from 04/04/2018

Not very sturdy

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Acheteur Vérifié

Published on 03/05/2018 à 14h03 following a purchase from 24/04/2018

Very fast shipping and well protected.
Some boxes were added just in case there is a defect. Apparently this is done for each order.
Very serious

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Acheteur Vérifié

Published on 02/05/2018 à 15h16 following a purchase from 23/04/2018

Very good quality and fast delivery!

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Acheteur Vérifié

Published on 02/05/2018 à 12h46 following a purchase from 23/04/2018

Very disappointed with this site. The expected product is not as hoped and for two products of barely 3€ each, 17€ in shipping costs!!! And with a very long delivery time! I really do not recommend!!

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Response from Selfpackaging Published on 02/05/2018

Hello Claudia,
I understand your feelings however looking more closely at your invoice, it is actually 10€ shipping costs for your order. We work on a just-in-time basis and we regret having experienced a stockout for this product.
To make it up to you, we will assign you a discount code if you contact us at [email protected].
Awaiting your response.

Acheteur Vérifié

Published on 27/04/2018 à 12h41 following a purchase from 18/04/2018

very good

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Acheteur Vérifié

Published on 25/04/2018 à 12h42 following a purchase from 16/04/2018

Samples received quickly.
Easy order.
Very pleasant phone contact and very professional service.

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Acheteur Vérifié

Published on 24/04/2018 à 16h59 following a purchase from 12/04/2018

Well received. In good and due form. Plus bonus

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Acheteur Vérifié

Published on 24/04/2018 à 10h57 following a purchase from 10/04/2018

Order received quickly and without any issues

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Acheteur Vérifié

Published on 22/04/2018 à 18h18 following a purchase from 10/04/2018

always on time for delivery

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Acheteur Vérifié

Published on 19/04/2018 à 16h19 following a purchase from 09/04/2018

compliant and fast delivery. Nothing to say!

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Acheteur Vérifié

Published on 18/04/2018 à 13h14 following a purchase from 08/04/2018

I even received two free boxes

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