Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 08/06/2017 à 14h11 following a purchase from 30/05/2017

Good products with demonstration videos on the site for assembly. And a few extra units in the package, it's a nice touch

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Acheteur Vérifié

Published on 08/06/2017 à 12h55 following a purchase from 15/05/2017

no tracking email with the package number
no info by email on the progress of the order, nor on the availability of the package

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Acheteur Vérifié

Published on 07/06/2017 à 09h24 following a purchase from 28/05/2017

Order received quickly, items conform, perfect!

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Acheteur Vérifié

Published on 06/06/2017 à 20h39 following a purchase from 28/05/2017

disappointed! I explain before ordering I contact the site which certifies and confirms that my invoice will not be included with my package!!!
because it is a GIFT and well do you believe ... they put the invoice in the package
BRAVO for teachers it's just unacceptable!!
moreover, express delivery paid and delivered 4 days later for 48€ the delivery is more theft than speed, I do not recommend this site, which despite their confirmation does not respect the wishes of these customers

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Response from Selfpackaging Published on 26/06/2017

Hi! Thank you for your feedback. I'll send your review to the department of quality control to analyze your case. Kind Regards

Acheteur Vérifié

Published on 02/06/2017 à 14h41 following a purchase from 24/05/2017

Simple, fast, perfect!

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Acheteur Vérifié

Published on 02/06/2017 à 12h13 following a purchase from 17/05/2017

Very bad experience

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Response from Selfpackaging Published on 02/06/2017

Hello Marion,
Thank you for your feedback. We're really sorry if you have had a bad experience with us. We always try to offer the best service to our clients but sometimes things can go wrong (most of the times we cannot control them: carrier, delay for weather problems...) We'll be more than happy to help you! Don't hesitate to send us an email to [email protected] and we'll send your message to the department of quality control. Kind Regards,

Acheteur Vérifié

Published on 02/06/2017 à 08h59 following a purchase from 23/05/2017

perfect

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Acheteur Vérifié

Published on 30/05/2017 à 16h30 following a purchase from 20/05/2017

The boxes arrived correctly! I am really happy.

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Acheteur Vérifié

Published on 30/05/2017 à 12h23 following a purchase from 19/05/2017

We order on a French site and delivery coming from Spain ...

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Response from Selfpackaging Published on 31/05/2017

Hi Julie,
Thank you for your purchase at SelfPackaging. Our boxes are coming from Spain and we ship worldwide ;) Our website has been translated into French, Italian and English and there's a sales agent for each country. Kind Regards,

Acheteur Vérifié

Published on 29/05/2017 à 16h49 following a purchase from 15/05/2017

Quality products, good service, fast delivery and very reasonable prices. I highly recommend!

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Acheteur Vérifié

Published on 28/05/2017 à 08h55 following a purchase from 16/05/2017

Bad

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Response from Selfpackaging Published on 30/05/2017

Hi Didier,
Thank you for your feedback. If you have had any issue with the box, please send us an email to [email protected] and we'll be more than happy to help
Kind Regards,

Acheteur Vérifié

Published on 27/05/2017 à 12h22 following a purchase from 18/05/2017

very fast service! pleasant surprise to always have a few extra nights in case of bad folds (but honestly the product is easy to fold the mistakes are quite difficult to make!)

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Acheteur Vérifié

Published on 25/05/2017 à 12h13 following a purchase from 16/05/2017

Very easy to use.

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Acheteur Vérifié

Published on 24/05/2017 à 12h32 following a purchase from 15/05/2017

Package OK,
Nice attention,
Deadlines OK except that the relations with the carrier were very difficult! 3 days late because of UPS... It makes express delivery expensive.

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Acheteur Vérifié

Published on 23/05/2017 à 12h26 following a purchase from 02/05/2017

Perfect, fast shipping, well-marked packaging, a nice product in accordance with the description and images (maybe missing the assembly manual, but no problem, with a little skill, it works).
I recommend.

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Acheteur Vérifié

Published on 22/05/2017 à 12h13 following a purchase from 10/05/2017

good products however the shipping costs are a bit high.

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Acheteur Vérifié

Published on 22/05/2017 à 11h23 following a purchase from 10/05/2017

Very fast service and no problems at all.

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Acheteur Vérifié

Published on 20/05/2017 à 19h51 following a purchase from 10/05/2017

fast delivery. The ordered boxes are in accordance with the product. Very satisfied.

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Acheteur Vérifié

Published on 18/05/2017 à 18h11 following a purchase from 09/05/2017

Perfect !! Just like we like :)

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Acheteur Vérifié

Published on 18/05/2017 à 12h27 following a purchase from 04/05/2017

Very clear and modern site. The products are easy to find and the label option offered with the packaging boxes is great.

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Acheteur Vérifié

Published on 17/05/2017 à 12h24 following a purchase from 30/04/2017

Very good service, wide choice and timely delivery.

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Acheteur Vérifié

Published on 16/05/2017 à 22h37 following a purchase from 02/05/2017

very good

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Acheteur Vérifié

Published on 14/05/2017 à 11h15 following a purchase from 03/05/2017

great!

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Acheteur Vérifié

Published on 12/05/2017 à 13h33 following a purchase from 28/04/2017

Fast and impeccable delivery! Thank you for the very appreciated service.

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Acheteur Vérifié

Published on 12/05/2017 à 12h14 following a purchase from 02/05/2017

Good deadlines and really nice boxes!

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Acheteur Vérifié

Published on 11/05/2017 à 17h34 following a purchase from 28/04/2017

Great!

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Acheteur Vérifié

Published on 11/05/2017 à 13h54 following a purchase from 28/04/2017

very good

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Acheteur Vérifié

Published on 06/05/2017 à 12h27 following a purchase from 26/04/2017

Order on time and complete

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Acheteur Vérifié

Published on 03/05/2017 à 19h19 following a purchase from 21/04/2017

Very good products and fast delivery

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Acheteur Vérifié

Published on 29/04/2017 à 18h02 following a purchase from 20/04/2017

Sometimes the site is difficult to access. Otherwise good products. However, the shipping costs are expensive compared to the total order. It discourages me from ordering!

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Acheteur Vérifié

Published on 29/04/2017 à 12h22 following a purchase from 20/04/2017

The products are always of good quality. However, the huge package was too heavy to lift. The relay point was not happy and on my side, I had to find someone with a vehicle. It would have been better to decompose it. The relay point informed me that the volume and weight of the package were not compliant.

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Acheteur Vérifié

Published on 28/04/2017 à 12h08 following a purchase from 19/04/2017

Perfect!

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Acheteur Vérifié

Published on 19/04/2017 à 15h10 following a purchase from 10/04/2017

Very satisfied, super fast, well protected, good quality... really very happy with the quality.

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Acheteur Vérifié

Published on 19/04/2017 à 14h22 following a purchase from 10/04/2017

Perfect, totally meets my expectations

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Acheteur Vérifié

Published on 19/04/2017 à 14h06 following a purchase from 10/04/2017

Super site

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Acheteur Vérifié

Published on 19/04/2017 à 12h24 following a purchase from 10/04/2017

Very well designed site, with very good descriptions and photos close to reality.

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Acheteur Vérifié

Published on 19/04/2017 à 12h19 following a purchase from 07/04/2017

Quality packaging.
Fast shipping.
Maybe the assembly instructions for the boxes too?

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Response from Selfpackaging Published on 19/04/2017

Hello,
We are delighted that you liked our products!
Regarding the instructions, for each box, you will find a tutorial video on our site to help you assemble your box. Just click on the small

Acheteur Vérifié

Published on 16/04/2017 à 09h37 following a purchase from 06/04/2017

camera

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Acheteur Vérifié

Published on 14/04/2017 à 12h43 following a purchase from 05/04/2017

Very disappointed with the product. Does not match my products.

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Acheteur Vérifié

Published on 13/04/2017 à 14h37 following a purchase from 04/04/2017

Hello,
We are sorry that the product does not meet your expectations. Concerned about best satisfying our customers, we would like to have your feedback regarding this product, and what you did not like?
Best regards,

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