Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2022
Navigation is not bad but the site itself is a bit resource-hungry, which doesn't make it necessarily very easy to handle sometimes. However, the products are clear, the presentation is good, and the options understandable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Very good! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
EFFECTIVE AND QUALITY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2021
very well packaged order, nothing to complain about, the products are of very good quality, I can only recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
2nd order at selfpackaging and still very satisfied, and I reiterate my satisfaction regarding Elia who is a wonderful person, very responsive to solve problems, there was a missing item in my last order, after a little email to inform her, she sent me the missing item at lightning speed, received in 2 days with UPS. I recommend this site with my eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Excellent quality thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
Respect the deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Fast and careful shipping, beautiful quality boxes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
I chose the shipping box in size L. Very good. I would have liked SelfPackaging to also offer an XL version: 40x40x10 cm
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2021
No way to check my order after receiving it. The product received looks much cheaper than the visuals on the site. The visuals make it seem like the boxes hold together with a string, but everything has to be assembled with a glue gun...
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Response from Selfpackaging
Hello Denny, order confirmations are automatically sent by email. It is possible that they also end up in your spam. On each of our box sheets, it is clearly indicated what utensils are necessary for their assembly. For this box, the description below the title clearly states that it is necessary to have a glue gun to assemble it. In addition, we provide assembly videos of the boxes (camera icon above the main photo) so that you can perform the assembly and understand the manipulations to be carried out. Please feel free to contact our customer service if needed. Best regards. Selfpackaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
magnificent and very fast; the salespeople are very professional thank you to Elia for her kindness
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Response from Selfpackaging
Thank you Myriam, we are delighted to read your comment. Your message has been forwarded to Elia ;) Best regards. Selfpackaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
received on time. nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Simple, effective and intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Very very satisfied with my experience, excellent seriousness of customer service, I was taken care of by Elia following an error in my order during validation, very responsive, she did her best to ensure everything went well which proves the professionalism of this site.
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Response from Selfpackaging
Hello Sylvie, We thank you very much for taking the time to share your satisfaction and moreover to name Elia. We will immediately forward your comment to her and are delighted to have met your expectations despite the error made. Looking forward to seeing you again! Best regards. Selfpackaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Compliant with the description and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
I ordered matchbox-style boxes, with 1 teal blue module and the other kraft, the colors were consistent with the visuals. The assembly is not super quick, but the quality is there. Just a 2-day delivery delay from UPS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Intuitive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
Hello, Small remark, not about the quality of the products, but about the packaging of the products. We order cardboard products that are not sufficiently protected and cushioned, resulting in the corners being creased. Too bad, because after that the folds are more complicated with a less beautiful result. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
A bit of confusion with the site pages for returns otherwise quite faithful to the images
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Easy navigation, clear, easy to find information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Fast, good quality and even a few extra copies in case of breakage during assembly!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
Fast delivery and in accordance with my order, sturdy package arrived in perfect condition. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Very fast delivery 5 working days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Already a customer, never disappointed ^^ The site is pleasant and intuitive I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Efficient, fast, careful service I will reorder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
Delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Perfect, nothing to say, many extra boxes!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Very good choice among wonders!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Fast service, easy layout and a wide choice of formats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Super products, I am delighted! Fast delivery, careful packaging and even 2 extra boxes offered in my package in case of a defect on one of the boxes. I will reorder for my professional activity and test the customization.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
custom-made to pack my products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
The products correspond to the new colors and quality. Super products and I would not hesitate to recommend you! Very fast service and delivery. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
The boxes are nice, the quality-price ratio is also good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Very good
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