Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 17/10/2017 à 12h47 following a purchase from 07/10/2017

A wide choice to offer packaging that truly reflects your company :)

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Acheteur Vérifié

Published on 13/10/2017 à 14h06 following a purchase from 24/09/2017

Beautiful site and beautiful products, but shipping costs too high.

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Acheteur Vérifié

Published on 12/10/2017 à 12h34 following a purchase from 02/10/2017

An increasingly refined site. Clear explanations for each product. Choice of colors. Everything is there!

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Acheteur Vérifié

Published on 12/10/2017 à 10h42 following a purchase from 30/09/2017

FAST DELIVERY AND ITEMS IN GOOD CONDITION

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Acheteur Vérifié

Published on 11/10/2017 à 12h29 following a purchase from 02/10/2017

Efficient

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Acheteur Vérifié

Published on 10/10/2017 à 20h54 following a purchase from 30/09/2017

Very responsive

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Acheteur Vérifié

Published on 09/10/2017 à 17h19 following a purchase from 29/09/2017

I recommend this site: good quality, good choice, good prices

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Acheteur Vérifié

Published on 09/10/2017 à 11h35 following a purchase from 22/09/2017

Perfect; fast, efficient, good product.

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Acheteur Vérifié

Published on 06/10/2017 à 15h01 following a purchase from 27/09/2017

In accordance with the photo
For next time, it would be good to have the instructions to assemble the box.

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Response from Selfpackaging Published on 06/10/2017

Hello Virginie,
Thank you for your feedback. We are delighted that you like the box.
For all our boxes, you will find a video of the assembly on the page of each one on our website. You need to click on the camera icon located above the photo of the box.
Looking forward to seeing you for your next order!
Best regards,
Selfpackaging

Acheteur Vérifié

Published on 06/10/2017 à 13h42 following a purchase from 26/09/2017

Compliant with the description and the order

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Acheteur Vérifié

Published on 06/10/2017 à 12h56 following a purchase from 27/09/2017

Perfect!

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Acheteur Vérifié

Published on 05/10/2017 à 12h15 following a purchase from 23/09/2017

Very ergonomic site.

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Acheteur Vérifié

Published on 03/10/2017 à 12h43 following a purchase from 22/09/2017

Products are compliant and nice!

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Acheteur Vérifié

Published on 02/10/2017 à 13h19 following a purchase from 17/09/2017

Fast delivery

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Acheteur Vérifié

Published on 02/10/2017 à 13h04 following a purchase from 21/09/2017

Compliant items;
the delivery person informed about the parcel tracking.

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Acheteur Vérifié

Published on 02/10/2017 à 09h26 following a purchase from 20/09/2017

Products conform to the description. Clear site.
Small downside on the packaging for shipping. I received a package that was rather oversized compared to the size of my order.

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Acheteur Vérifié

Published on 30/09/2017 à 19h18 following a purchase from 11/09/2017

Pleasant site, a lot of choices, fast shipping.

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Acheteur Vérifié

Published on 30/09/2017 à 12h15 following a purchase from 20/09/2017

Fast delivery and products conform to what is presented on the site.
The colors are beautiful.
I would have simply liked a small assembly note to avoid having to find the page on the site.
Otherwise, it's perfect!

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Acheteur Vérifié

Published on 29/09/2017 à 03h25 following a purchase from 19/09/2017

Very clear and very simple

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Acheteur Vérifié

Published on 28/09/2017 à 08h05 following a purchase from 15/09/2017

Very complete site. The products seem to be of quality but some prices remain a bit high.

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Acheteur Vérifié

Published on 27/09/2017 à 17h30 following a purchase from 23/08/2017

Very satisfied! I will order from your site again!

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Acheteur Vérifié

Published on 27/09/2017 à 06h07 following a purchase from 15/09/2017

Clear and precise site. Very fast shipping

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Acheteur Vérifié

Published on 26/09/2017 à 22h08 following a purchase from 15/09/2017

Quality products and fast delivery.

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Acheteur Vérifié

Published on 26/09/2017 à 13h34 following a purchase from 15/09/2017

Very good site, a lot of choices, I recommend

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Acheteur Vérifié

Published on 24/09/2017 à 21h13 following a purchase from 09/09/2017

Excellent

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Acheteur Vérifié

Published on 24/09/2017 à 17h14 following a purchase from 06/09/2017

Despite many products, there is never really what I am looking for
The fact that you cannot choose the weight of your packaging is a big disadvantage.

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Acheteur Vérifié

Published on 24/09/2017 à 10h31 following a purchase from 13/09/2017

Compliant product, fast shipping.

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Acheteur Vérifié

Published on 22/09/2017 à 12h08 following a purchase from 07/09/2017

very happy with the reception.

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Acheteur Vérifié

Published on 21/09/2017 à 16h25 following a purchase from 05/09/2017

very efficient, I recommend

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Acheteur Vérifié

Published on 20/09/2017 à 18h25 following a purchase from 11/09/2017

One more point for the little attention of putting an extra copy in case there is a defect

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Acheteur Vérifié

Published on 16/09/2017 à 13h00 following a purchase from 07/09/2017

Well-organized website, clear and pleasant to browse.
Deserves more visibility on the web.

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Acheteur Vérifié

Published on 14/09/2017 à 16h08 following a purchase from 06/09/2017

Very good even if I find it sometimes a bit expensive...
Other than that, impeccable service. Perfect delivery! Thank you

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Acheteur Vérifié

Published on 14/09/2017 à 14h12 following a purchase from 06/09/2017

Received very quickly, compliant with my expectations. Just a bit poorly packaged for the large boxes that got a bit bent during transport (the carrier was not gentle with the package, like all carriers ^_^), but otherwise everything is OK :) Thank you!!

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Acheteur Vérifié

Published on 14/09/2017 à 13h46 following a purchase from 05/09/2017

The site is pleasant, the order was processed and delivered quickly. Nothing to complain about.

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Acheteur Vérifié

Published on 14/09/2017 à 13h33 following a purchase from 06/09/2017

Order delivered quickly. Good quality products.

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Acheteur Vérifié

Published on 09/09/2017 à 12h31 following a purchase from 31/08/2017

Always happy with your service. But a bit disappointed not to receive an email or SMS to notify me of the arrival of my package at my collection point.
Otherwise...PERFECT

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Response from Selfpackaging Published on 12/09/2017

Hello,
We are pleased to read your comment and thank you for it.
We are currently addressing the situation regarding package delivery notifications. These should be effective in the coming days.
We apologize for the inconvenience caused and hope to see you soon on Selfpackaging!
Best regards,

Acheteur Vérifié

Published on 05/09/2017 à 13h58 following a purchase from 28/08/2017

Perfect. Very fast.

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Acheteur Vérifié

Published on 04/09/2017 à 22h26 following a purchase from 19/08/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 01/09/2017 à 11h15 following a purchase from 21/08/2017

Well-designed site rich in ideas and creations.

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Acheteur Vérifié

Published on 31/08/2017 à 20h36 following a purchase from 22/08/2017

Nice layout, products highlighted, clear technical sheets, easy choice of quantities and dimensions, etc., etc.
But the different setups often feature the same items.

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Response from Selfpackaging Published on 01/09/2017

Hello Sylvain,
Thank you for your comment and we are delighted to see that our products meet your satisfaction.
Regarding the inspiration examples published, indeed, it is often the same boxes that are presented.
These are the best-selling boxes and therefore the ones we regularly work with.
We will take the necessary measures to update our website more often and thus expand our list of inspirations.
Furthermore, when you go to the sheet for 'a particular box, at the bottom of the page, in the section titled "inspiration", you will find several examples of customizations we have done for our clients for the box in question.
Please feel free to reach out to us for any further information and thank you again for your feedback.
Best regards,