Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 14/08/2023 à 16h52 following a purchase from 05/08/2023

Very good

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Acheteur Vérifié

Published on 14/08/2023 à 16h44 following a purchase from 06/08/2023

Great site, I recommend. Delivered a week early. More products than ordered, customer service is top-notch. Thank you

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Acheteur Vérifié

Published on 14/08/2023 à 16h34 following a purchase from 04/08/2023

simple, fast, efficient ... and assembling the products is easy and in the worst case, there are very clear aids available

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Acheteur Vérifié

Published on 10/08/2023 à 17h21 following a purchase from 02/08/2023

Clear and quite intuitive site

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Acheteur Vérifié

Published on 09/08/2023 à 07h06 following a purchase from 31/07/2023

Quality products and delivered very quickly. A size problem with my order… very quickly resolved by Christelle who was great! Thank you :)

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Response from Selfpackaging Published on 09/08/2023

A big thank you for your comment Laurent. Looking forward to it! Christelle.

Acheteur Vérifié

Published on 08/08/2023 à 15h12 following a purchase from 28/07/2023

Serious and fast work, I recommend

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Acheteur Vérifié

Published on 03/08/2023 à 09h48 following a purchase from 17/07/2023

The box was too big and too soft. Moreover, there was no padding inside. The boxes moved a lot and some were creased. It's a shame that the packaging is not better planned because the boxes ordered suit me perfectly.

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Response from Selfpackaging Published on 03/08/2023

Hello Caroline, Thank you for your clarifications. I just sent you an email to ask for photos and to indicate the quantity of boxes affected so that I can send you boxes back and specify to our staff to pack them well in the parcels to avoid this inconvenience. I apologize for the inconvenience caused. Best regards, Christelle.

Acheteur Vérifié

Published on 28/07/2023 à 12h28 following a purchase from 20/07/2023

Product compliant, fast delivery. Very good

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Acheteur Vérifié

Published on 20/07/2023 à 16h32 following a purchase from 30/06/2023

When ordering a sample, the boxes had an adhesive strip for gluing and during my next order, this was not the case: no adhesive strip provided. I had to use glue. (refs 2520 S / 2520 M). Can you please indicate why? Thank you in advance.

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Response from Selfpackaging Published on 21/07/2023

Hello Edwigde, Indeed for ref. 2520 (S and M), it is clearly indicated on the product sheet (description) that you need to have a glue gun to assemble this box. That is why you received glue sticks in your order. For the sample, we glue it with an adhesive strip so that you can see the assembled box and check that the internal dimensions suit you. However, as you may have noticed, the adhesive strip does not stick well enough on this type of micro-corrugated cardboard. Please feel free to get back to us if you have any other questions. Best regards, Christelle.

Acheteur Vérifié

Published on 20/07/2023 à 12h27 following a purchase from 12/07/2023

Fast delivery, quality products.

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Acheteur Vérifié

Published on 18/07/2023 à 13h51 following a purchase from 10/07/2023

Very good experience

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Acheteur Vérifié

Published on 12/06/2023 à 14h43 following a purchase from 02/06/2023

2nd order at Self Packaging. Quality products, easy to assemble and at very reasonable prices. Perfect for small DIY productions. I recommend!

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Acheteur Vérifié

Published on 06/06/2023 à 17h48 following a purchase from 25/05/2023

Everything is perfect as usual! Thank you to the team :)

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Acheteur Vérifié

Published on 30/05/2023 à 17h30 following a purchase from 20/05/2023

I ordered four boxes that arrived in good condition and on time. Moreover, an additional box was included in the package in case one of the four others was damaged during transport. I am very satisfied.

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Acheteur Vérifié

Published on 26/05/2023 à 19h51 following a purchase from 15/05/2023

Perfect and fast. As usual

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Acheteur Vérifié

Published on 16/05/2023 à 20h53 following a purchase from 08/05/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 12/05/2023 à 16h34 following a purchase from 04/05/2023

Perfect! Fast shipping and good quality box

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Acheteur Vérifié

Published on 03/05/2023 à 20h58 following a purchase from 25/04/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 02/05/2023 à 16h49 following a purchase from 24/04/2023

Perfect as always!

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Acheteur Vérifié

Published on 02/05/2023 à 16h01 following a purchase from 13/04/2023

Very good service, just after the validation of the creation. They got back to me to optimize my needs as best as possible. Thank you!

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Acheteur Vérifié

Published on 27/04/2023 à 20h48 following a purchase from 19/04/2023

Very good service, a team that listens and is responsive!

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Acheteur Vérifié

Published on 27/04/2023 à 07h49 following a purchase from 05/04/2023

Prototype request received quickly and met my expectations. I recommend!

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Acheteur Vérifié

Published on 26/04/2023 à 14h11 following a purchase from 18/04/2023

Everything is PERFECT!

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Acheteur Vérifié

Published on 25/04/2023 à 15h34 following a purchase from 17/04/2023

Fast delivery and very satisfied with my order!

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Acheteur Vérifié

Published on 13/04/2023 à 17h51 following a purchase from 04/04/2023

Perfect!

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Acheteur Vérifié

Published on 11/04/2023 à 19h24 following a purchase from 29/03/2023

Up to our expectations, ultra-efficient service. We were delivered quickly, despite the urgency of our request. We were able to fulfill our customer order. Thank you

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Acheteur Vérifié

Published on 04/04/2023 à 15h50 following a purchase from 27/03/2023

Impeccable. Very fast shipping, sweet little attention very appreciated by my children. Nothing to complain about. Many sites should take a cue from this.

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Acheteur Vérifié

Published on 30/03/2023 à 09h50 following a purchase from 21/03/2023

Delighted to have been able to order these shoe boxes, spotted several months ago. They finish off my dressing room nicely with a unit of color. Very happy with the speed of delivery as well as the extra samples. We assembled them as a family (with some doubts about the lids... but we managed after a few minutes). We will gladly recommend your site.

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Acheteur Vérifié

Published on 27/03/2023 à 18h04 following a purchase from 18/03/2023

Good quality products, fast shipping and responsive and understanding customer service!

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Acheteur Vérifié

Published on 23/03/2023 à 12h19 following a purchase from 14/03/2023

completely satisfied with the packaging. Conforming to the photos online and impeccable reception, very well packaged

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Acheteur Vérifié

Published on 18/03/2023 à 11h09 following a purchase from 04/03/2023

Great, I will recommend!

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Acheteur Vérifié

Published on 09/03/2023 à 17h32 following a purchase from 27/02/2023

Carefully packaged, impeccable impression. Affordable services. I recommend

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Acheteur Vérifié

Published on 25/02/2023 à 22h58 following a purchase from 15/02/2023

Correct site ergonomics but mediocre products

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Response from Selfpackaging Published on 27/02/2023

Thank you for your feedback. I am sorry that the received boxes do not meet your satisfaction. We provide samples of our boxes on our website so that you can check that they suit you before placing a final order. If the boxes have a defect, please send us photos to the address: [email protected] so that we can find the appropriate solution. Thank you in advance. Best regards. Christelle.

Acheteur Vérifié

Published on 25/02/2023 à 10h53 following a purchase from 16/02/2023

Good quality, fast delivery, good customer service

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Acheteur Vérifié

Published on 22/02/2023 à 15h58 following a purchase from 13/02/2023

Navigating the site is not obvious regarding the options, but the help received by phone, very effective, helped clear my doubt.

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Acheteur Vérifié

Published on 20/02/2023 à 10h22 following a purchase from 30/01/2023

Perfect

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Acheteur Vérifié

Published on 16/02/2023 à 18h42 following a purchase from 30/01/2023

Perfect

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Acheteur Vérifié

Published on 16/02/2023 à 13h41 following a purchase from 05/02/2023

Well-made site.

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