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Rating: 4 out of 5
Good, but it's a shame that the site forces us to buy a minimum that is too high on certain boxes.
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Fast and efficient
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Rating: 4 out of 5
Good product
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Rating: 4 out of 5
The boxes are very pretty and serve their purpose well, However, a small assembly guide would be welcome! Thank you for the trial boxes as unfortunately they were necessary!! But I am generally satisfied with my order!
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Rating: 3 out of 5
I had problems retrieving my package at the pickup point, as my name was not registered with the package code. So I would like to know what happened. I also find that it would be better to protect it more by using an envelope with bubble wrap, as the cardboard gets damaged quickly.
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Rating: 3 out of 5
Selpackaging services are very good but I was not informed of the arrival of my delivery by UPS at the pickup point, so I went to check myself and it had arrived a week ago! It was urgent!
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Rating: 4 out of 5
No issues
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Rating: 4 out of 5
You need to pay attention to the sizes for the packaging, it's not always obvious. Otherwise, there is a wide choice of packaging and the result matches the image.
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Rating: 3 out of 5
Site is quite clear, a lot of information about the products, correct products, it's great to be able to buy samples. However, the shipping costs to France are exorbitant! It's a shame because it really penalizes the site. There are surely cheaper carriers with a service quality that is also suitable.
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Rating: 3 out of 5
Customer service is attentive, quite a few products available and reasonable prices
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Rating: 4 out of 5
Indeed it was quick, however I find the price for sample orders too high.
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Rating: 4 out of 5
Great responsiveness on your part to report a difficulty on the site
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Rating: 4 out of 5
Good experience!
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Rating: 4 out of 5
Package well packaged and in accordance with the description. However, the fresh and pick where the package was delivered was not opened on 2 occasions when I passed during opening hours.
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Rating: 4 out of 5
Very satisfied with the product, order received quickly. Small downside: the customer service contacted for information before our order never replied to us.
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Rating: 4 out of 5
Very nice boxes, fast and quality service! (except for the quality of the sticker printing...) Delivery times very short!
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Rating: 4 out of 5
perfect
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Rating: 4 out of 5
Very happy overall. A few details like the condition of the cardboard not necessarily positive but otherwise I highly recommend and will call on you again.
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Rating: 4 out of 5
food
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Rating: 4 out of 5
friendly. Thank you very much. Fast service also!!!
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Rating: 4 out of 5
Fast and impeccable service. I highly recommend!
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Rating: 4 out of 5
Very pleasant site
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Rating: 4 out of 5
Great for printing labels in very small quantities. The site is clear, beautiful and well made.
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Rating: 4 out of 5
The site is nice and inviting.
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Rating: 3 out of 5
A lot of choices
Quick exchanges with the site
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Quick exchanges with the site
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Rating: 3 out of 5
high shipping costs for sample orders!
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Rating: 3 out of 5
Beautiful boxes
Often break and do not hold, sometimes have to tape
Very expensive
Delivery times too long
Too bad because they are very beautiful boxes
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Often break and do not hold, sometimes have to tape
Very expensive
Delivery times too long
Too bad because they are very beautiful boxes
A
Rating: 4 out of 5
Received on time
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Rating: 2 out of 5
I had a very good impression but the dissatisfaction with the product is such that I will not order again on the site
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Rating: 4 out of 5
simple, practical and full of customer advice
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Rating: 2 out of 5
The printing of the labels is really of very poor quality, the so-called postal box has such thin cardboard that I could not send it like that. I am really disappointed
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Rating: 4 out of 5
Perfect products but slightly damaged by transport. Very fast reception.
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Rating: 3 out of 5
Clear and complete site. Too bad you have to pay to get a sample: €8 for a cardboard box! And that the delay is so long: 5 working days.
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Rating: 3 out of 5
Very good but the online video on assembling the ordered product needs to be reviewed as the product is no longer in the form of this video (in 3 parts in the video, in 1 part in reality).
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Rating: 4 out of 5
Nice product but adding a manual for folding would be appreciated.
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Rating: 4 out of 5
Clear website (but slow), easy order, fast delivery, packaging ok (although very large package for not much inside). Too bad the shipping costs to Belgium are so high
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Rating: 4 out of 5
Effective and fast
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Rating: 3 out of 5
The material meets my expectations, but I was only delivered half of my order. The other half, namely the matchboxes, was missing. It's fast but maybe too fast....
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Rating: 4 out of 5
very good after-sales service
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