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A
Rating: 5 out of 5
PERFECT! fast delivery, very careful packaging. Plus the little note and small attentions thank you see you soon for the next order
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent service I highly recommend, nothing to compare with PackHelp their competitor
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A
Rating: 5 out of 5
Good advice, a product matching my order, no surprises and delivered on time.
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A
Rating: 3 out of 5
correct site and good product
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Great site and incredible service
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A
Rating: 5 out of 5
Nothing to report Package arrived on time, with the right material and candies that are a pleasure :) Thank you for the quality service
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A
Rating: 5 out of 5
Very clear site, easy to find information, fast shipping and product as described: perfect, I recommend!
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A
Rating: 5 out of 5
Quality products. Rather fast delivery. Nice attentions in your packages. And the commercial/Customer service responds quickly to your requests with a lot of relevance. We are satisfied. (Professional client)
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A
Rating: 5 out of 5
Very good experience. Smooth communication and service.
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A
Rating: 5 out of 5
Super and fast service. I recommend!
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A
Rating: 5 out of 5
Top perfect I will reorder
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Thank you! My boxes are as expected! Efficient and helpful team!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Top customer service
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A
Rating: 5 out of 5
Ordered twice and it's perfect!
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A
Rating: 5 out of 5
Fast delivery. Great service and attentive thank you very much.
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A
Rating: 5 out of 5
Fast shipping, product as described. I regularly buy my packaging from Selfpacking now. It's very good
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A
Rating: 5 out of 5
Clear and modern site.
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A
Rating: 5 out of 5
Great products, fast delivery
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Practical and easy-to-use site
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A
Rating: 2 out of 5
Product not very compliant, no assembly instructions, no consistency in finishing
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Response from Selfpackaging
Hello Antoine,
On the site, the assembly instructions are available in video form (camera icon above the box photo).
The base is made of sturdy micro-corrugated cardboard and the lid is made of bristol paper (as indicated in its description).
Before placing a final order, when you are not familiar with the box, it is preferable to order a sample beforehand.
Please note that you have a period of 14 working days from the receipt of your order to return it for a refund (excluding shipping costs).
Do not hesitate to contact us at the email: [email protected] if needed.
Best regards. Christelle.
On the site, the assembly instructions are available in video form (camera icon above the box photo).
The base is made of sturdy micro-corrugated cardboard and the lid is made of bristol paper (as indicated in its description).
Before placing a final order, when you are not familiar with the box, it is preferable to order a sample beforehand.
Please note that you have a period of 14 working days from the receipt of your order to return it for a refund (excluding shipping costs).
Do not hesitate to contact us at the email: [email protected] if needed.
Best regards. Christelle.
A
Rating: 2 out of 5
I thought I was buying a cardboard box to transport a large cake.
The paper body is way too fragile. Disappointed
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The paper body is way too fragile. Disappointed
Response from Selfpackaging
Hello Nathalie,
Indeed, this box ref 3300 is perfect for bakeries and confectioneries as indicated in its description. I have just updated the description to clearly indicate that it is not suitable for shipping since the middle part is made of 300g bristol paper (unlike the base and lid made of sturdy micro-corrugated cardboard).
Before placing a final order, when you are not familiar with the box, it is preferable to order a sample beforehand.
Please note that you have a period of 14 working days from the receipt of your order to return it for a refund (excluding shipping costs).
Do not hesitate to contact us at the email: [email protected] if needed.
Best regards. Christelle.
Indeed, this box ref 3300 is perfect for bakeries and confectioneries as indicated in its description. I have just updated the description to clearly indicate that it is not suitable for shipping since the middle part is made of 300g bristol paper (unlike the base and lid made of sturdy micro-corrugated cardboard).
Before placing a final order, when you are not familiar with the box, it is preferable to order a sample beforehand.
Please note that you have a period of 14 working days from the receipt of your order to return it for a refund (excluding shipping costs).
Do not hesitate to contact us at the email: [email protected] if needed.
Best regards. Christelle.
A
Rating: 5 out of 5
Maximum responsiveness - concern for customer satisfaction
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A
Rating: 5 out of 5
Customer Service attentive. Fast shipping. The products received were well protected and in excellent condition. Thank you very much.
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A
Rating: 5 out of 5
Great, the boxes arrived well packaged, and the quality is there, I highly recommend this site!
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A
Rating: 5 out of 5
very fast shipping
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A
Rating: 5 out of 5
very good discovery
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A
Rating: 5 out of 5
I am very very satisfied!
The products are very good and sturdy. The delivery service is very fast!
And the prices are affordable.
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The products are very good and sturdy. The delivery service is very fast!
And the prices are affordable.
A
Rating: 5 out of 5
Clear explanations
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A
Rating: 5 out of 5
I am very happy with the service and the quality
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A
Rating: 5 out of 5
Easy order, fairly fast shipping to France. Well packaged. Everything is perfect.
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A
Rating: 5 out of 5
Great in every way, 100% recommended
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A
Rating: 5 out of 5
Great, I recommend!!
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A
Rating: 5 out of 5
Very good
I recommend
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I recommend
A
Rating: 5 out of 5
Very good, fast delivery!
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A
Rating: 5 out of 5
I am very satisfied with the result of my order
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A
Rating: 5 out of 5
Super quality, delivery on time!
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