Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
I had to call customer service for the timely shipment of the order. Otherwise, the extra charge to speed up delivery would have been useless. Average. However, the after-sales service is very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Clear site, easy order, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Received before the deadlines, good finish, sturdy cardboard, the little attention of the seeds is very appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Perfect 10/10
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2019
Good products but the packaging needs to be reviewed, the products were not protected in the packaging box, which itself was damaged (torn in several places). Some products therefore arrived damaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Thank you for the extra samples! Very cute tree seeds.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
fast and serious, I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2019
Navigation on the site is good but shipping is very expensive for a rather mediocre service. Relay points are rare and far away. Items very poorly protected in the package, as a result, many items are very damaged. I was able to benefit from a package return to my home thanks to a very nice after-sales service lady. But despite my feedback regarding the protection of items in the package, the second package arrived protected in the same way, so some items are damaged too! But there I was not offered anything to compensate me...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Product compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
fast efficient of good quality and very well thought out!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2019
The delivery is not compliant, we received a printed ribbon while we wanted a plain ribbon! They say free shipping from 95 euros, and they charge you 20 euros for shipping! No, this is not perfect
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Response from Selfpackaging
Hello Tony, The ribbon corresponds well to the one you ordered, but there was a bug on the site not displaying previews of all the ribbons. I confirm that we have just fixed this bug and that the ribbons appear correctly now. I will get back to you privately for the sending of a new ribbon. Regarding shipping costs, free shipping applies under certain conditions, notably the choice of a relay point as the recipient. Since you requested direct delivery to your address, free shipping did not apply to your order. You can read the conditions through this link: https://selfpackaging.fr/content/10-envoi-de-commandes. Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
I would be ready to wait a few more days!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Simple and clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Everything is perfect, however I find the shipping costs very high. It's a shame that shipping costs are not free for the boxes. Otherwise very fast delivery, the boxes are super pretty and thank you for the little gift :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
the service is great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
Service: top & fast. Product: PERFECT!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2019
Fast and perfect delivery as always. I also really like Self Packaging's initiative to engage in environmental protection. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
The site is very good, readable etc., thank you also for the 2 complementary boxes to understand the folding. Only downside Some issues with UPS for delivery. But I will soon order new boxes through your site! Thank you again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Well done, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Very serious, delivery on time and in adequate packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Perfect, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
very satisfied, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Excellent! Fast and careful shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Nothing to complain about, everything was correct from the order on the site to the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
as usual I am never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Navigation on the site is very easy and very pleasant. Delivery was made within the proposed deadlines. I had to call for a small inquiry about shipping costs. I was very well received and well informed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Super responsiveness for our urgent request! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Very good!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2019
inconsistencies in the pricing module that can be misleading
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
Fast as always! Excellent service! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
Very satisfied, perfect customer relationship, attentive and professional. Quality of packaging impeccable. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
compliant samples and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Customer service is very responsive. I had questions and they answered me very precisely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Very happy with my order. Fast shipping and well packaged. Products correspond to the website. And it's nice to be able to order small quantities without an exorbitant price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
Easy to navigate site, fast shipping and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
very short delay with tracking, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2019
I was delivered very quickly, one item was missing, but it was delivered a few days later. The products are interesting, assembly is easy.
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