Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2023
Prototype request received quickly and met my expectations. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2023
Everything is PERFECT!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2023
Fast delivery and very satisfied with my order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2023
Up to our expectations, ultra-efficient service. We were delivered quickly, despite the urgency of our request. We were able to fulfill our customer order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
Impeccable. Very fast shipping, sweet little attention very appreciated by my children. Nothing to complain about. Many sites should take a cue from this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Delighted to have been able to order these shoe boxes, spotted several months ago. They finish off my dressing room nicely with a unit of color. Very happy with the speed of delivery as well as the extra samples. We assembled them as a family (with some doubts about the lids... but we managed after a few minutes). We will gladly recommend your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2023
Good quality products, fast shipping and responsive and understanding customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
completely satisfied with the packaging. Conforming to the photos online and impeccable reception, very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2023
Great, I will recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Carefully packaged, impeccable impression. Affordable services. I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2023
Correct site ergonomics but mediocre products
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Response from Selfpackaging
Thank you for your feedback. I am sorry that the received boxes do not meet your satisfaction. We provide samples of our boxes on our website so that you can check that they suit you before placing a final order. If the boxes have a defect, please send us photos to the address: [email protected] so that we can find the appropriate solution. Thank you in advance. Best regards. Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2023
Good quality, fast delivery, good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Fast shipping and quality product and always a little attention per order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2023
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Pretty and quality packaging, never disappointed. The customer service is available and takes into account the requests and imperatives of the customers as much as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Smooth service and fast delivery. It's really great! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
The site is well done but a bit expensive but it's okay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Order received very quickly and perfectly compliant.
Plus I got a few extra boxes just in case there were mistakes in assembly.
I really appreciate this little gesture.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
Overall I am satisfied this is the second time I order and frankly the customer service is top notch nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2023
well designed and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2023
I requested home delivery with the UPS carrier.
I stayed home all day waiting for my package which was finally delivered to a parcel relay in the neighboring village.
UPS no longer makes house calls, it's easier to drop everything in the same place.
A disappointing service but the ordered item is of good quality I am satisfied
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Response from Selfpackaging
Hello Léa, thank you for your feedback. I am glad that the item suits you. Regarding the delivery, I see that in your order, only your street was provided without any number. When information is missing in the address, carriers have 2 options: return the package to the sender or drop it off at a relay point close to the desired address. If you have specific information to provide to the carrier to ensure delivery, please feel free to include it in your order or otherwise communicate it to us by email at [email protected] so we can pass it on directly. Thank you in advance. Best regards, Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Effective, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Selfpackaging products are always very high quality and with great customer service on top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Fast delivery and quality products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Impeccable service and quality product. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
very very good super service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
fast delivery, good product and top customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Selfpackaging has become my packaging supplier for my business. The order is simple and quick to place, the products are of impeccable quality, the prices are reasonable. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
Quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
There are plenty of packaging options available and the delivery was super fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
The site is simple and practical, navigation is instinctive. The selection of items is easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
careful and fast shipping, products conform to the descriptions, I recommend
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