Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2020
Fast and careful shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
I love the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Very good, one downside: the samples are a bit expensive... about 10 € in total to receive my box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
I received my order quite quickly, well packaged and well protected. Thank you! I am satisfied with my purchase :-) Samia.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Excellent service, as usual! ... and thank you for the candies :o)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2020
Good site overall. It could be a bit simpler and have fewer things to load.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2020
Navigating the site was not easy. But we always had good feedback from Christelle Dellandrea who made an effort to help us use the customization software which is not really clear to use. However, delivery and packaging were impeccable. Thank you.
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Response from Selfpackaging
Hello Liv, thank you for your message. I am delighted that you like the boxes. Rest assured that we are working on improving our software and I remain at your disposal if needed for future orders. Have a nice day! Christelle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Speed and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Free samples very appreciated! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Very good and very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Excellent follow-up and great quality of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2020
The site is well made and easy to master.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2020
A wide choice, aesthetic models appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Items shipped quickly and especially in good packaging. A small addition of goods that I greatly appreciated. I will repeat the experience with other products for sure.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2020
Site and delivery by UPS are acceptable, but I am not satisfied with the content. I had ordered 5 boxes with burgundy lids. In fact, I received 6 boxes, 5 with brown lids and only one with a burgundy lid.
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Response from Selfpackaging
Hello Claire, Following your message, I have just requested our workshop to resend you the 5 lids in burgundy color, you should receive them by the end of the week. Indeed, in case of error, you should contact us by phone or email so that we can resolve the situation as quickly as possible. Thank you for your understanding.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Matches the ordered product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2020
Simple and effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Careful and quick order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Order received quickly, contents of the package perfect (the color rendering of the stickers is really top-notch) Attractive price RAS, I would order again with my eyes closed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
This is my second order. I am very satisfied. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Perfect box. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
an exemplary commercial service, products of quite respectable quality, a good price... What more could you ask for? I really have nothing to complain about!
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Response from Selfpackaging
Hello Yann,
A big thank you for your comments. We are delighted to assist you with your projects and that you are so satisfied.
Looking forward to it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Very good and the box as well in case of a mistake is a nice touch!!! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2020
Super fast, recommend with closed eyes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Impeccable, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Navigation on the site is very simple. A small problem placing my order but an immediate responsiveness from the staff.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Fast and efficient service. Beautiful products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
The navigation on the site is smooth, the order was received quickly, with a few extra units facilitating decoration tests, a very good experience, we will certainly come back to order again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Very good, impeccable service, fast, careful and attentive. Quality product. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
practical site, easy
products conform to the description and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2019
the boxes are good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Very pleasant and easy to navigate, the photos are clear and beautiful.
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