Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 24/03/2021 à 15h27 following a purchase from 15/03/2021

Fast shipping, product as described. I regularly buy my packaging from Selfpacking now. It's very good

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Acheteur Vérifié

Published on 24/03/2021 à 06h16 following a purchase from 11/03/2021

Clear and modern site.

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Acheteur Vérifié

Published on 23/03/2021 à 17h21 following a purchase from 10/03/2021

Great products, fast delivery

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Acheteur Vérifié

Published on 23/03/2021 à 11h42 following a purchase from 08/03/2021

Good

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Acheteur Vérifié

Published on 23/03/2021 à 10h01 following a purchase from 10/03/2021

Practical and easy-to-use site

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Acheteur Vérifié

Published on 23/03/2021 à 08h28 following a purchase from 10/03/2021

Product not very compliant, no assembly instructions, no consistency in finishing

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Response from Selfpackaging Published on 23/03/2021

Hello Antoine,
On the site, the assembly instructions are available in video form (camera icon above the box photo).
The base is made of sturdy micro-corrugated cardboard and the lid is made of bristol paper (as indicated in its description).
Before placing a final order, when you are not familiar with the box, it is preferable to order a sample beforehand.
Please note that you have a period of 14 working days from the receipt of your order to return it for a refund (excluding shipping costs).
Do not hesitate to contact us at the email: [email protected] if needed.
Best regards. Christelle.

Acheteur Vérifié

Published on 22/03/2021 à 21h03 following a purchase from 13/03/2021

I thought I was buying a cardboard box to transport a large cake.
The paper body is way too fragile. Disappointed

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Response from Selfpackaging Published on 23/03/2021

Hello Nathalie,
Indeed, this box ref 3300 is perfect for bakeries and confectioneries as indicated in its description. I have just updated the description to clearly indicate that it is not suitable for shipping since the middle part is made of 300g bristol paper (unlike the base and lid made of sturdy micro-corrugated cardboard).
Before placing a final order, when you are not familiar with the box, it is preferable to order a sample beforehand.
Please note that you have a period of 14 working days from the receipt of your order to return it for a refund (excluding shipping costs).
Do not hesitate to contact us at the email: [email protected] if needed.
Best regards. Christelle.

Acheteur Vérifié

Published on 22/03/2021 à 09h05 following a purchase from 09/03/2021

Maximum responsiveness - concern for customer satisfaction

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Acheteur Vérifié

Published on 21/03/2021 à 15h43 following a purchase from 10/03/2021

Customer Service attentive. Fast shipping. The products received were well protected and in excellent condition. Thank you very much.

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Acheteur Vérifié

Published on 19/03/2021 à 14h37 following a purchase from 10/03/2021

Great, the boxes arrived well packaged, and the quality is there, I highly recommend this site!

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Acheteur Vérifié

Published on 17/03/2021 à 15h29 following a purchase from 08/03/2021

very fast shipping

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Acheteur Vérifié

Published on 17/03/2021 à 10h24 following a purchase from 04/03/2021

very good discovery

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Acheteur Vérifié

Published on 16/03/2021 à 15h04 following a purchase from 06/03/2021

I am very very satisfied!
The products are very good and sturdy. The delivery service is very fast!
And the prices are affordable.

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Acheteur Vérifié

Published on 15/03/2021 à 17h11 following a purchase from 03/03/2021

Clear explanations

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Acheteur Vérifié

Published on 15/03/2021 à 15h20 following a purchase from 04/03/2021

I am very happy with the service and the quality

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Acheteur Vérifié

Published on 15/03/2021 à 09h29 following a purchase from 03/03/2021

Easy order, fairly fast shipping to France. Well packaged. Everything is perfect.

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Acheteur Vérifié

Published on 12/03/2021 à 19h43 following a purchase from 02/03/2021

Great in every way, 100% recommended

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Acheteur Vérifié

Published on 09/03/2021 à 18h33 following a purchase from 28/02/2021

Great, I recommend!!

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Acheteur Vérifié

Published on 08/03/2021 à 17h19 following a purchase from 25/02/2021

Very good
I recommend

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Acheteur Vérifié

Published on 08/03/2021 à 14h40 following a purchase from 25/02/2021

Very good, fast delivery!

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Acheteur Vérifié

Published on 04/03/2021 à 23h10 following a purchase from 02/02/2021

I am very satisfied with the result of my order

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Acheteur Vérifié

Published on 02/03/2021 à 14h44 following a purchase from 22/02/2021

Super quality, delivery on time!

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Acheteur Vérifié

Published on 01/03/2021 à 17h22 following a purchase from 18/02/2021

Fast and careful shipping. The idea of adding a few extra boxes just in case is excellent! Thank you for everything!

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Acheteur Vérifié

Published on 27/02/2021 à 16h26 following a purchase from 16/02/2021

Thank you

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Acheteur Vérifié

Published on 24/02/2021 à 19h05 following a purchase from 13/02/2021

The site is slightly slow, but allows for extremely competitive prices for packaging supplies

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Acheteur Vérifié

Published on 23/02/2021 à 14h47 following a purchase from 12/02/2021

Delighted with my order, very fast delivery. Very attentive. I highly recommend

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Acheteur Vérifié

Published on 22/02/2021 à 17h06 following a purchase from 04/02/2021

Very happy to have done business with Selfpackaging. The prices are attractive, the shipping is careful and fast. I received 8 extra boxes to compensate for possible printing errors. All the boxes are perfect.

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Acheteur Vérifié

Published on 22/02/2021 à 15h04 following a purchase from 04/02/2021

Great! The result is amazing, the preview is impeccable, doing it alone where others ask for quotes is a plus, a big thank you to you just a bit long delay!

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Acheteur Vérifié

Published on 22/02/2021 à 14h50 following a purchase from 03/02/2021

Good

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Acheteur Vérifié

Published on 18/02/2021 à 18h44 following a purchase from 01/02/2021

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 17/02/2021 à 16h13 following a purchase from 05/02/2021

Very happy with my cardboard letters, good packaging, fast shipping.

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Acheteur Vérifié

Published on 11/02/2021 à 18h47 following a purchase from 27/01/2021

Thank you for the SUGUS (the candies from my childhood in Portugal).
Perfect condition of the merchandise, please congratulate the workshops as the folds are precise and the box has a nice finish.
Best regards.
Michel VAZ
Managing owner of the restaurant MORIS
AUGUSTE COMPANY

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Response from Selfpackaging Published on 12/02/2021

Hello Michel,
Thank you very much for your message and comments.
I will pass them on to our entire internal team to congratulate them.
Looking forward to hearing from you again.
Have a nice day!

Acheteur Vérifié

Published on 11/02/2021 à 12h03 following a purchase from 26/01/2021

For the delivery, the packaging was good but inside some boxes for the cakes were damaged maybe during transport

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Acheteur Vérifié

Published on 11/02/2021 à 10h37 following a purchase from 28/01/2021

Very satisfied with my order, the only issue is that it's not easy to define the desired quantity when placing the order

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Acheteur Vérifié

Published on 10/02/2021 à 17h50 following a purchase from 26/01/2021

NOTHING TO SAY

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Acheteur Vérifié

Published on 05/02/2021 à 18h45 following a purchase from 22/01/2021

Great product as with every order

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Acheteur Vérifié

Published on 04/02/2021 à 18h45 following a purchase from 22/01/2021

Package well packaged and delivered quickly.

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Acheteur Vérifié

Published on 04/02/2021 à 14h12 following a purchase from 23/01/2021

Great

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Acheteur Vérifié

Published on 03/02/2021 à 18h32 following a purchase from 24/01/2021

Efficient delivery

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Acheteur Vérifié

Published on 03/02/2021 à 17h21 following a purchase from 18/01/2021

I highly recommend! Delivery arrived faster than expected, with charming little attentions included: extra samples and little treats. Very good experience, thank you for everything!

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