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A
Rating: 5 out of 5
PERFECT
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Well packaged, fast, in accordance with the order, thank you.
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A
Rating: 5 out of 5
User-friendly site, easy to use with clear and precise photos.
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A
Rating: 5 out of 5
Great site!
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A
Rating: 2 out of 5
Three orders with the same address, three different delivery addresses..
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Response from Selfpackaging
Hello,
Thank you for taking the time to respond to our questionnaire.
We have been in direct contact via email regarding the delivery of your last orders. One could not be delivered because you forgot a letter in the delivery address. That is why your order was returned to us indicating that the address was unknown.
Then the following deliveries were successfully delivered to the indicated address.
Our Customer Service is always at your disposal to assist you in any situation from the realization of your order to its receipt.
Best regards
Thank you for taking the time to respond to our questionnaire.
We have been in direct contact via email regarding the delivery of your last orders. One could not be delivered because you forgot a letter in the delivery address. That is why your order was returned to us indicating that the address was unknown.
Then the following deliveries were successfully delivered to the indicated address.
Our Customer Service is always at your disposal to assist you in any situation from the realization of your order to its receipt.
Best regards
A
Rating: 5 out of 5
Fast and careful shipping! No issues
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A
Rating: 5 out of 5
a variety of choices, and orders that arrive quickly!
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A
Rating: 5 out of 5
Really great, efficient, and friendly!
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A
Rating: 5 out of 5
Beautiful ideas, beautiful products.
Small delivery issue but responsive and friendly team.
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Small delivery issue but responsive and friendly team.
A
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
I received my order in excellent condition and especially on time.
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A
Rating: 5 out of 5
A wide choice to offer packaging that truly reflects your company :)
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A
Rating: 5 out of 5
An increasingly refined site. Clear explanations for each product. Choice of colors. Everything is there!
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A
Rating: 5 out of 5
FAST DELIVERY AND ITEMS IN GOOD CONDITION
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
Perfect; fast, efficient, good product.
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A
Rating: 5 out of 5
In accordance with the photo
For next time, it would be good to have the instructions to assemble the box.
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For next time, it would be good to have the instructions to assemble the box.
Response from Selfpackaging
Hello Virginie,
Thank you for your feedback. We are delighted that you like the box.
For all our boxes, you will find a video of the assembly on the page of each one on our website. You need to click on the camera icon located above the photo of the box.
Looking forward to seeing you for your next order!
Best regards,
Selfpackaging
Thank you for your feedback. We are delighted that you like the box.
For all our boxes, you will find a video of the assembly on the page of each one on our website. You need to click on the camera icon located above the photo of the box.
Looking forward to seeing you for your next order!
Best regards,
Selfpackaging
A
Rating: 5 out of 5
Compliant with the description and the order
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Products are compliant and nice!
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Compliant items;
the delivery person informed about the parcel tracking.
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the delivery person informed about the parcel tracking.
A
Rating: 5 out of 5
Products conform to the description. Clear site.
Small downside on the packaging for shipping. I received a package that was rather oversized compared to the size of my order.
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Small downside on the packaging for shipping. I received a package that was rather oversized compared to the size of my order.
A
Rating: 5 out of 5
Pleasant site, a lot of choices, fast shipping.
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A
Rating: 5 out of 5
Fast delivery and products conform to what is presented on the site.
The colors are beautiful.
I would have simply liked a small assembly note to avoid having to find the page on the site.
Otherwise, it's perfect!
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The colors are beautiful.
I would have simply liked a small assembly note to avoid having to find the page on the site.
Otherwise, it's perfect!
A
Rating: 5 out of 5
Very clear and very simple
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A
Rating: 5 out of 5
Very satisfied! I will order from your site again!
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A
Rating: 5 out of 5
Clear and precise site. Very fast shipping
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A
Rating: 5 out of 5
Quality products and fast delivery.
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A
Rating: 5 out of 5
Very good site, a lot of choices, I recommend
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
very happy with the reception.
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A
Rating: 5 out of 5
very efficient, I recommend
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A
Rating: 5 out of 5
One more point for the little attention of putting an extra copy in case there is a defect
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A
Rating: 5 out of 5
Well-organized website, clear and pleasant to browse.
Deserves more visibility on the web.
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Deserves more visibility on the web.
A
Rating: 5 out of 5
The site is pleasant, the order was processed and delivered quickly. Nothing to complain about.
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A
Rating: 5 out of 5
Always happy with your service. But a bit disappointed not to receive an email or SMS to notify me of the arrival of my package at my collection point.
Otherwise...PERFECT
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Otherwise...PERFECT
Response from Selfpackaging
Hello,
We are pleased to read your comment and thank you for it.
We are currently addressing the situation regarding package delivery notifications. These should be effective in the coming days.
We apologize for the inconvenience caused and hope to see you soon on Selfpackaging!
Best regards,
We are pleased to read your comment and thank you for it.
We are currently addressing the situation regarding package delivery notifications. These should be effective in the coming days.
We apologize for the inconvenience caused and hope to see you soon on Selfpackaging!
Best regards,
A
Rating: 5 out of 5
Perfect. Very fast.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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