Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
Well-designed site rich in ideas and creations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Fast shipping, careful packaging. And also with a little gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Super!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
I am extremely satisfied with the product but also with the follow-up from selfpacking and their seriousness! I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Great, creative, addictive, complete, multi-purpose, colorful, professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Very fast delivery and no problems during printing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Product conforms to the description. Fast delivery, it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
Very good quality and very professional service, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2017
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2017
Friendly exchanges with multiple contacts but ultimately everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
Serious - fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Extremely serious and professional site, with a great customer service, and products of impeccable quality. Thanks to them, my products are highlighted, and I will remain a loyal customer!
Only downside: recurring major issues with delivery by UPS.
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Response from Selfpackaging
Hello Emma,
Thank you for your feedback and we are pleased to read that you are satisfied with our service and our products.
Regarding UPS, indeed, we are experiencing delivery difficulties this August.
We apologize for this inconvenience.
Rest assured, we have planned to meet with them as soon as September to take the necessary measures to ensure that deliveries go as smoothly as possible.
Thank you again for your comment and your loyalty.
Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Simply perfect, and easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
Corresponds to the models presented on the site! Pleasantly surprised by the additional samples provided in case of problems with certain units.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2017
Fast - Efficient - nothing to complain about - Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2017
Very good, very good quality, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2017
Clear and attractive site, products very well presented
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Order received very quickly, top customer service, easy to assemble, and a very pleasant little surprise when opening the package, I'll let you discover it! I recommend this site with my eyes closed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Effective and professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2017
Everything is perfect (delivery time, print quality, value for money)!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2017
Great speed of shipping, careful package. Thank you for the candies but they got a bit warm during transport!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2017
Very clear site, pleasant to browse, wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2017
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2017
Order well received in less than 7 days. Very satisfied with the ordered product, I will reorder without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
I recommend selfpackaging! I received an order of about fifty 'picnic boxes': speed, quality, and reliability! A few extra boxes in the package, a little welcome message, I wouldn't hesitate to repeat the operation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Fast delivery and quality products. A bit expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Great variety of products and colors. Quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Perfect cardboard. Assembly is quick and the result is great. Thank you for the fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
And also very good after-sales service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/06/2017
Pleasant site, but the product does not match the request. Too bad!
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Response from Selfpackaging
Thank you very much for your comment. Please send an email to [email protected] with the reason for your dissatisfaction and we will do our best to remedy it. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
Quick order, easy to assemble packaging, very neat and professional!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/06/2017
The products are pretty good overall but the service really needs improvement!!
-please update your UPS pickup points, the one I chose hasn't existed for 3 years!! So my package went back to the sender in Spain, then resent to my address as requested. A lot of time wasted...
-impossible to reach someone by phone for information or a problem...
-not always a French translation in the received emails! Sometimes it's completely in Spanish, not practical at all when you don't speak the language!
-no SMS or email to notify that the package has arrived! More time wasted...
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Response from Selfpackaging
Hello Marianne,
Thank you for your feedback. We'll make a complaint to UPS since one of the UPS Ac. Point locations is not available anymore, as you said. We're sorry for the inconvenience caused.
You can send us an email to [email protected] or you can reach us at 186 650 734 if you require any further information. Kind Regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2017
Order shipped and reviewed very quickly! This is the second time I order and I was very satisfied! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2017
Order received on time, and with the right products!
PS: I appreciated the extra boxes and the candies with the invoice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Simple site to use
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