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C
Rating: 5 out of 5
The site is very complete, fun, and all the items are of quality.
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Excellent, perfect printing, very good packaging, fast delivery. I recommend
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V
Rating: 5 out of 5
Order conforms to my request
Received quickly
I recommend
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Received quickly
I recommend
H
Rating: 5 out of 5
Very good customer service, fast shipping.
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N
Rating: 5 out of 5
Easy to use
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H
Rating: 5 out of 5
it's very practical as a system!!!
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C
Rating: 2 out of 5
I hadn't ordered for a while and unfortunately the customer service is no longer the same. Very disappointed, both in terms of product quality and after-sales service.
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Response from Selfpackaging
Thank you Claire for your comment. As indicated during our email exchanges, when your order includes a print, it is important to check the file submitted with your order to ensure it meets your expectations. Unfortunately, this was not the case with your last order as an element of your design was missing. We could have avoided this situation if you had contacted us after checking your file to send a new one to our workshop. Although our workshop made no mistake and printed the file received in your order correctly, I offered you a commercial gesture but received no response from you. Please feel free to reach out to me by email to apply this gesture. Best regards, Christelle.
F
Rating: 5 out of 5
Really very good! Responsive and attentive service. I highly recommend!
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M
Rating: 5 out of 5
Very good as usual
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E
Rating: 5 out of 5
Goods similar to the photos and of good quality.
I will recommend.
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I will recommend.
A
Rating: 5 out of 5
Always impeccable service! Thank you!
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend.
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A
Rating: 5 out of 5
Fast and quality shipping.
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A
Rating: 5 out of 5
Fast delivery, good quality products, I am satisfied.
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A
Rating: 5 out of 5
Very intuitive, and fast delivery
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A
Rating: 5 out of 5
The site is very good, navigation is clear and intuitive!
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A
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
I am very happy with this site. Quality of products and very fast delivery.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
fast delivery and conforms to my request
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A
Rating: 5 out of 5
It was samples, but perfect, I have now made my choice
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A
Rating: 5 out of 5
perfect packaging fast delivery
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A
Rating: 5 out of 5
Very easy to find happiness. Lots of choices.
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A
Rating: 5 out of 5
Fast shipping of my samples, assembly quite simple even without instructions. The cardboard used is very pleasant to the touch, the colors I chose are perfect, the result is superb!
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Response from Selfpackaging
Hello Marion, thank you for your comment. We are delighted to know that you like the boxes. Please note that you can watch the assembly video of our boxes on our website. You need to go to the page of the box in question, then click on the camera icon (above the main photo). Feel free to contact our customer service at 01 86 65 07 34 or by email at [email protected] if needed. Have a nice day and see you soon. Christelle.
A
Rating: 5 out of 5
Boxes of very good quality. Fast shipping.
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A
Rating: 5 out of 5
Perfect delivery and speed, very pleasant and competent person on the phone.
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
Perfect, they are really professional and the items are of good quality.
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A
Rating: 5 out of 5
Simple order, fast shipping, good quality-price ratio.
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A
Rating: 5 out of 5
Practical, clear.
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A
Rating: 5 out of 5
Very well advised by Daniela, and super responsive.
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A
Rating: 5 out of 5
Fast, efficient, packaging for Easter eggs is top-notch.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fast shipping, content matches the advertised product. I recommend.
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A
Rating: 5 out of 5
Several orders and always happy with the product and delivery. I recommend.
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A
Rating: 5 out of 5
The site works very well, the photos help to get a good idea of all the categories of boxes. I would only add the weight of the cardboard in the descriptions, that could help.
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A
Rating: 5 out of 5
Thank you selfpackaging. I received my order in a short time. The boxes are of good quality. The packaging I personalized, the print quality is very good. Top customer service. I recommend.
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A
Rating: 5 out of 5
Easy navigation, I recommend.
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