Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

2 star reviews

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/08/2016
I made a mistake in my order. So I received both orders. Which is not a problem because I will use the second one. However, for a single package, I still paid shipping costs twice...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2016
Delivery not honored at the indicated address, without any commercial gesture afterwards.
We had to go to the Relay point to retrieve the order
Box completely open
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2016
Following the receipt of the ordered samples, no assembly plan to create the boxes was included, so I abandoned the presentation of these new products.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/02/2016
I had a very good impression but the dissatisfaction with the product is such that I will not order again on the site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2016
The printing of the labels is really of very poor quality, the so-called postal box has such thin cardboard that I could not send it like that. I am really disappointed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/12/2015
Problem with size
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2015
Average
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/11/2015
My boxes arrived almost 1 month after the order and I only received a 20% discount on my next purchase as compensation, while I needed them quickly for work!! I lost money! Moreover, there are no instructions in the package to help you assemble the boxes, which is difficult! The plus is that there are extra units beyond the requested quantity in case of error.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/11/2015
I received 4 samples. Two were perfect, thank you.
However, for the tray and sleeve model, I never received the part that goes around the box, so it doesn't close. For the gift box with lid, you sent me two bases, which means I didn't receive a lid and therefore cannot assemble the box.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2015
Very complicated payment procedure when not going through the website.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/01/2015
Ok for the color of the lid but the corners of the bottom cardboard do not hold when the assembly is finished, which makes it look like when you remove the lid that you have a box that does not hold. For the price this product does not suit me, too bad.
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