Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 09/07/2019 à 23h38 following a purchase from 27/06/2019

Easy to find the right product. Quite a few options for custom packaging even though I wanted something very simple. Very good.

Translated reviews

Acheteur Vérifié

Published on 09/07/2019 à 13h33 following a purchase from 01/07/2019

Clear and pleasant site. Very easy to find what you are looking for. Well done.

Translated reviews

Acheteur Vérifié

Published on 09/07/2019 à 13h16 following a purchase from 30/06/2019

Too bad the street number was missing from the address. The postman must have searched for a long time and was somewhat annoyed, which is normal, especially since I had clearly provided you with the street number!

Translated reviews

Response from Selfpackaging Published on 09/07/2019

Hello Joseph, You had indicated the street number in the title of your registered address in your client area and not in the 'address' field intended for the carrier. I took the liberty of correcting the address you registered in your space so that this does not happen again and that the number appears correctly on the shipping label. Have a great day.

Acheteur Vérifié

Published on 08/07/2019 à 13h41 following a purchase from 28/06/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 08/07/2019 à 13h36 following a purchase from 30/06/2019

Very complete and easy to use site. Very fast delivery, good quality products. I recommend!

Translated reviews

Acheteur Vérifié

Published on 05/07/2019 à 13h25 following a purchase from 27/06/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 04/07/2019 à 14h13 following a purchase from 19/06/2019

My contacts were very responsive and very friendly.

Translated reviews

Acheteur Vérifié

Published on 03/07/2019 à 12h30 following a purchase from 24/06/2019

Good product! But not delivered to the given address while I was present! Had to go to a warehouse 4km away to pick up my package!

Translated reviews

Acheteur Vérifié

Published on 03/07/2019 à 11h31 following a purchase from 21/06/2019

A bit long delay but impeccable service, careful and attentive. I recommend!

Translated reviews

Acheteur Vérifié

Published on 02/07/2019 à 17h15 following a purchase from 23/06/2019

NO PROBLEM

Translated reviews

Acheteur Vérifié

Published on 02/07/2019 à 14h08 following a purchase from 24/06/2019

correct

Translated reviews

Acheteur Vérifié

Published on 02/07/2019 à 13h39 following a purchase from 24/06/2019

Nothing to complain about. Always very serious both in terms of the product and the ultra-fast preparation and shipping of the order.

Translated reviews

Acheteur Vérifié

Published on 02/07/2019 à 13h04 following a purchase from 20/06/2019

Products meet our expectations

Translated reviews

Acheteur Vérifié

Published on 27/06/2019 à 23h25 following a purchase from 12/06/2019

good value for money

Translated reviews

Acheteur Vérifié

Published on 27/06/2019 à 14h41 following a purchase from 20/06/2019

Top notch!

Translated reviews

Acheteur Vérifié

Published on 26/06/2019 à 13h14 following a purchase from 12/06/2019

I recommend, perfect site! Order received on time.

Translated reviews

Acheteur Vérifié

Published on 25/06/2019 à 12h53 following a purchase from 15/06/2019

Great customer service, and processing speed, nothing to complain about!

Translated reviews

Acheteur Vérifié

Published on 24/06/2019 à 11h02 following a purchase from 13/06/2019

Satisfied with my order

Translated reviews

Acheteur Vérifié

Published on 20/06/2019 à 16h18 following a purchase from 12/06/2019

Perfect!

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 14h52 following a purchase from 11/06/2019

The boxes are easy to make. I received more in quantity than I ordered which allows for a backup if some are not perfect (the plastics are less regular than the boxes, but overall it's good). I recommend

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 14h38 following a purchase from 11/06/2019

Relevant, efficient and responsive

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 14h24 following a purchase from 11/06/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 13h34 following a purchase from 07/06/2019

Very nice quality packaging, careful and fast shipping

Translated reviews

Acheteur Vérifié

Published on 19/06/2019 à 10h06 following a purchase from 08/06/2019

Efficiency, speed.

Translated reviews

Acheteur Vérifié

Published on 18/06/2019 à 14h29 following a purchase from 06/06/2019

Excellent work... I ordered about 30 packages for my e-commerce where I was able to place my own logo prominently and everything arrived in 1 week and perfectly done... I highly recommend this company!

Translated reviews

Acheteur Vérifié

Published on 18/06/2019 à 12h13 following a purchase from 08/06/2019

I recommend, varied choice and fast delivery.

Translated reviews

Acheteur Vérifié

Published on 17/06/2019 à 16h55 following a purchase from 05/06/2019

Responsiveness and ease in finding a solution.

Translated reviews

Acheteur Vérifié

Published on 13/06/2019 à 14h50 following a purchase from 29/05/2019

Serious site, impeccable service, fast delivery.
I highly recommend

Translated reviews

Acheteur Vérifié

Published on 12/06/2019 à 13h49 following a purchase from 04/06/2019

Fast shipping, order as expected. Nothing to complain about.

Translated reviews

Acheteur Vérifié

Published on 06/06/2019 à 17h13 following a purchase from 27/05/2019

Delighted with my order. Very good contact with customer service. I received the samples very quickly. Good product quality and ease of assembly. Now just need to choose the model!

Translated reviews

Acheteur Vérifié

Published on 05/06/2019 à 14h14 following a purchase from 22/05/2019

Samples received are compliant except for the clarity of the digital printing which could be improved.
My disappointment: no preferential rates for professionals!
Customer service is attentive but did not find a solution to this request.....

Translated reviews

Acheteur Vérifié

Published on 03/06/2019 à 15h16 following a purchase from 25/05/2019

very fast sample shipment

Translated reviews

Acheteur Vérifié

Published on 31/05/2019 à 17h23 following a purchase from 23/05/2019

Nothing to say

Translated reviews

Acheteur Vérifié

Published on 31/05/2019 à 15h31 following a purchase from 10/05/2019

satisfied, except for the printing of the logo on the box.

Translated reviews

Acheteur Vérifié

Published on 29/05/2019 à 15h00 following a purchase from 21/05/2019

Easy, within reach of both professionals and individuals

Translated reviews

Acheteur Vérifié

Published on 28/05/2019 à 16h40 following a purchase from 16/05/2019

The shipment was very fast but the packaging could have been a bit better done. The box was too big, the filling with cushioning particles could have been avoided, and the packages of boxes inside slid which ended up wrinkling the tissue paper that came with it.
Aside from this, I am very happy with the boxes.

Translated reviews

Response from Selfpackaging Published on 29/05/2019

Hello Natalia, thank you for your feedback and your clarifications. We are delighted that you like the boxes. Furthermore, we have forwarded your comments to our workshop to avoid this type of inconvenience by better adjusting the shipping packaging. Have a great day!

Acheteur Vérifié

Published on 27/05/2019 à 17h28 following a purchase from 16/05/2019

Well done

Translated reviews

Acheteur Vérifié

Published on 27/05/2019 à 12h42 following a purchase from 14/05/2019

The product I ordered is great. A medium-sized shipping box with its printed band. Easy to assemble, I didn't take two minutes to make it. And now that I have watched the assembly explanation video of this box present on the site, I won't even take a minute to make it. Quality printing. The shipping box is sturdy and of good quality too. I was surprised. Plus, your package comes with a little attention. I recommend.

Translated reviews

Acheteur Vérifié

Published on 24/05/2019 à 14h08 following a purchase from 15/05/2019

Perfect! Efficient!

Translated reviews