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A
Rating: 5 out of 5
Very good site and very good customer service
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very satisfied, confirmed order, received quickly
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A
Rating: 5 out of 5
top !
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A
Rating: 5 out of 5
The order arrived on time and without damage.
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Good value for money
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A
Rating: 4 out of 5
Deadlines respected, correct quality with small errors that fortunately did not greatly impact the final result, extra copies in case are appreciated.
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A
Rating: 5 out of 5
Clear site, easy order, fast delivery
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A
Rating: 5 out of 5
Received before the deadlines, good finish, sturdy cardboard, the little attention of the seeds is very appreciated.
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A
Rating: 5 out of 5
Perfect 10/10
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A
Rating: 4 out of 5
Good quality and easy assembly
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A
Rating: 5 out of 5
Thank you for the extra samples! Very cute tree seeds.
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A
Rating: 5 out of 5
fast and serious, I recommend
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A
Rating: 4 out of 5
Sometimes a bit slow for loading pages and visualization tools. Few color choices
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A
Rating: 4 out of 5
There is no assembly instruction in the packaging.
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Response from Selfpackaging
Hello Isabelle, All the assembly instructions for our boxes are available on our site in the form of videos. You just need to go to the page of the box in question and then click on the camera icon (above the photo of the box) to see the video. Don't hesitate to get back to us if needed. Have a nice day!
A
Rating: 5 out of 5
Product compliant.
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A
Rating: 5 out of 5
fast efficient of good quality and very well thought out!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Order placed easily and delivered quickly. Careful packaging.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
I would be ready to wait a few more days!
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A
Rating: 5 out of 5
Simple and clear.
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A
Rating: 5 out of 5
Everything is perfect, however I find the shipping costs very high. It's a shame that shipping costs are not free for the boxes. Otherwise very fast delivery, the boxes are super pretty and thank you for the little gift :)
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A
Rating: 5 out of 5
the service is great!
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A
Rating: 5 out of 5
Service: top & fast. Product: PERFECT!
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A
Rating: 5 out of 5
Fast and perfect delivery as always. I also really like Self Packaging's initiative to engage in environmental protection. Bravo
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A
Rating: 5 out of 5
The site is very good, readable etc., thank you also for the 2 complementary boxes to understand the folding. Only downside Some issues with UPS for delivery. But I will soon order new boxes through your site! Thank you again!
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A
Rating: 5 out of 5
Very good!
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A
Rating: 4 out of 5
I did not understand that we had to assemble everything ourselves!!!!! Maybe an explanatory note inside would not be too much!!!! Nevertheless, it's OK .....
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Response from Selfpackaging
Hello Pascale, the assembly videos for each of our boxes are available on our website. You just need to go to the page of each selected model and click on the camera icon (above the box photo). Feel free to get back to us if needed.
A
Rating: 5 out of 5
Well done, easy to use
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A
Rating: 5 out of 5
Very serious, delivery on time and in adequate packaging.
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A
Rating: 5 out of 5
Perfect, thank you very much!
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A
Rating: 4 out of 5
Very rich range, from the simplest to the very sophisticated. Perhaps a folding guide is missing when it's a bit complex. And therefore, delivered with a bit of surplus for the right to make mistakes :-)
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A
Rating: 5 out of 5
very satisfied, I recommend
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A
Rating: 4 out of 5
SHAME THERE IS NOT MORE CHOICE OF BOX COLORS
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A
Rating: 4 out of 5
Very well-made site, easy to navigate and understand. Proposed items are very interesting, prices remain a bit high for small quantities, for a startup company, it's a bit difficult to pay these prices, as you cannot block cash flow on a large quantity of boxes. Fast delivery and thank you for the extra boxes, a real plus, because sometimes the boxes tear on the sides when you close them and that's a shame.
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A
Rating: 5 out of 5
Excellent! Fast and careful shipping!
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A
Rating: 5 out of 5
Nothing to complain about, everything was correct from the order on the site to the delivery.
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A
Rating: 5 out of 5
as usual I am never disappointed
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A
Rating: 5 out of 5
Navigation on the site is very easy and very pleasant. Delivery was made within the proposed deadlines. I had to call for a small inquiry about shipping costs. I was very well received and well informed.
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