Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
The chosen colors correspond but I would have appreciated packaging with thicker cardboard. Otherwise, the assembly is simple and well designed. A downside for the delivery, UPS is unclear about the delivery day.. Some emails indicate Friday then another email tells me it will be Monday, then in the end delivery on Friday... so I was absent and had to pick it up at a depot that I did not choose and it was not pleasant to find myself in an unchosen neighborhood.
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Stefania S.
Rating: 4 out of 5
following a purchase from 11/09/2026
Beautiful !!
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Eduardo V.
Rating: 4 out of 5
following a purchase from 20/08/2026
The order was placed quickly (approximately one week). The print quality of the band is very good. The double creases for folding and making the edges of the boxes were not very marked, but nothing that can't be solved with the use of a ruler, although it takes a little more time.
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Valeria D.
Rating: 4 out of 5
following a purchase from 08/06/2026
fast shipping and product as described. satisfied
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Maria P.
Rating: 4 out of 5
following a purchase from 08/05/2026
Pros: agile website, fast shipping, and quality product. Improvements: short size range (S-M-L etc.), large premium box not very sturdy, order repetition not fine-tuned (by default does not remember XL), somewhat high prices.
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Michele D.
Rating: 4 out of 5
following a purchase from 28/05/2026
SelfPackaging Customer Service is excellent, I had problems with the tracking of the package by the courier. The tracking system did not update the status of the package. The package arrived and the tracking still showed as not shipped.
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Philippe L.
Rating: 4 out of 5
following a purchase from 27/05/2025
good
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Emelyn H.
Rating: 4 out of 5
following a purchase from 10/04/2025
Well done, except that you cannot delete created designs, which can create confusion.
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Marine B.
Rating: 4 out of 5
following a purchase from 03/01/2025
Good products, in accordance with the indications. Delivered flat.
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Laurent L.
Rating: 4 out of 5
following a purchase from 20/11/2024
Pleasant and easy-to-use site. A few minor technical inconveniences due to image incorporations but very quickly resolved by customer service.
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Othmane N.
Rating: 4 out of 5
following a purchase from 24/11/2024
on-time and compliant delivery
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Alessandro T.
Rating: 4 out of 5
following a purchase from 26/10/2024
Quick navigation, careful shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2024
navigation on the site very good. a little 'Quack' for the delivery but it ended up being regularized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
The reason for 4 stars is that the site is difficult to navigate to find the right product. Regarding my order, I am very satisfied and the delivery time was quick despite high shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2024
The site, the service, the speed, the delivery, are good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2023
Order received late but products impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2023
No possibility to save projects
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Difficulties downloading on my tablet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2023
I only ordered one product but I am delighted with my purchase! Very short processing time, very fast shipping. The boxes are of very good quality and the little attentions are appreciated.
However, I removed one star for the shipping costs because for small boxes in small quantities I paid 33% for shipping (a little over 13€) which is huge for that... but I would not hesitate to order more products next time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2023
Thank you for the precise delivery, and for giving me the extra items in the orders! I think I will order again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2023
Clear and quite intuitive site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2023
Navigating the site is not obvious regarding the options, but the help received by phone, very effective, helped clear my doubt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2023
Well-made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2022
Cardboard a bit thin but of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2022
Easy to use site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
Sometimes a bit expensive for certain items! Fast delivery and products conform to the order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2022
On my last order, the packaging for delivery was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
Received quickly and fun site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2022
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2022
I have been ordering boxes for my two craft activities for years. The site is very well done, very clear, easy to navigate. The only downside for me is the choice of delivery, it is always impossible to select the closest relays to my home and therefore, I have to travel kilometers to pick up my order. On that side, it could be improved, but otherwise nothing to say!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2022
Nothing to report regarding the site itself, navigation is smooth.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
perfect! Fast, conforms to the request! I recommend without hesitation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
I really like this site where there is a wide choice of boxes. Maybe offer more compostable packaging with different pastel shades.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
I have been ordering for several years and I am generally satisfied. I just find that on my last order the folding marks of some boxes are not as good as usual and that some boxes are poorly cut, especially the pizza boxes. I had to recut some tabs myself which takes time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
Top delivery and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
I find that the delivery was very fast, well-packaged parcel. You are of exemplary professionalism as adding items while anticipating the damaged ones is not something many companies take the trouble to do. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2022
Navigation is not bad but the site itself is a bit resource-hungry, which doesn't make it necessarily very easy to handle sometimes. However, the products are clear, the presentation is good, and the options understandable.
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