Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

4 star reviews

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
Respect the deadline
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
received on time. nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
Hello, Small remark, not about the quality of the products, but about the packaging of the products. We order cardboard products that are not sufficiently protected and cushioned, resulting in the corners being creased. Too bad, because after that the folds are more complicated with a less beautiful result. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
A bit of confusion with the site pages for returns otherwise quite faithful to the images
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Correct
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
The boxes are nice, the quality-price ratio is also good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2021
Nothing to say about the order itself, but the delivery service leaves much to be desired. I had to pick up my order at a relay point even though I requested to be delivered, and I stayed home all day to receive the delivery. The delivery person didn't even bother to ring/call.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Well done
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Good, no problem.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
Attention, you cannot place an order on certain browsers, this should be specified in the cart
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
Sent within the deadlines, careful and fast.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
I really like the products, they are very high quality.
The packaging of the order is light, everything arrives loose but since there are a few extra pieces it's okay. But it's stressful every time receiving the orders.
The customer service is responsive in case of issues.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
Good, compliant and on time!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2021
Very satisfied with my order: cardboard packaging + personalized labels. I had to redo it several times to customize the labels because the presentation of the site did not display correctly. But very satisfied with the result and the speed of delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
Good as usual
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2021
Very good experience on the site, the products meet my expectations.
The only downside would be the shipping time which is a bit long.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
ok on the selfpackaging side but UPS delivery 0. I paid high shipping fees for the package not to even arrive at my home!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Clear
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
It's very good, just the delivery time was longer
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
the package arrived on time, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
Clear site, with a lot of choices
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
only the references are missing on the boxes.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Great customer service but the box I ordered was too big for my product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Very well packaged super fast shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Home delivery at the price of the relais point due to COVID. Quick and efficient contact. Correct product.
I would have liked the weight of the cardboard to be indicated or an indication of the rigidity.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2020
Very good site, I was able to find everything I needed. Very fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
Fast delivery and order compliant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
Carefully check your order.
French staff on the phone very efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Site a bit slow but very practical.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2020
Good quality overall, perfect follow-up.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2020
Great!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
The package was very well packed and the product inside protected.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
for better information, please indicate whether the displayed price of a product is excluding or including tax
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
well-designed site, simple purchase tunnel but needs assistance for customization. an 'add to cart' rather than 'print by us' would be simpler. however, the chat service is very responsive and helps to overcome some difficulties encountered on the site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
High shipping costs to test two samples,
full and quick return on request for a quote
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
I placed 2 orders in a short time. The delivery was quick. The boxes are really nice. However, there was a mistake on the 2nd order, and an additional box was added that I didn't request. Hence my 4 stars.
Translated reviews
Response from Selfpackaging
Hello Maryetou, Thank you for taking the time to respond. Could you please get back to me via email: [email protected] to let me know what the oversight was? Thank you in advance. Best regards,
We use cookies for audience measurement and improving user experience.