Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Great products but it's a shame that a manual was not included with the order...
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Response from Selfpackaging
Hello Fanny,
Thank you for taking the time to respond to our survey.
We are delighted that you like our products!
For your information, you will find the assembly video for each of our boxes on their page on our site.
Just click on the camera icon located above the main photo of the box.
Do not hesitate to contact our Customer Service for any additional information.
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2018
Fast delivery but the packaging is not secure enough to withstand deliveries!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
Very accessible. Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Fast and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Nice and very varied packaging, custom packaging possible, very responsive customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Full of ideas for making beautiful gifts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
I just had 5 bottles in pieces. But otherwise top quality stuff
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Response from Selfpackaging
Hello,
Thank you for taking the time to respond to our questionnaire.
Following your comment, I would like to ask which bottles you are referring to since your order only concerns cardboard boxes.
Are they the bottles you inserted later into our boxes? Did you use these boxes as they are for shipping? Because indeed, if that is the case, these boxes ref 4003 are made of 300-gram cardboard and not micro-corrugated cardboard like the boxes intended for shipping.
Please feel free to get back to us to understand the situation.
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
No, I will not give my written opinion. What is this thing about forcing good-willed people?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
Varied offer and products conforming to the site, I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2017
Very good, sample received conforms to what was requested.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2017
Attractive, pretty, well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
simple and effective, interesting prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2017
Beautiful proposals and nice range of colors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2017
Very satisfied with the products in general. Just a remark on the packaging of the tissue paper which
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2017
sticky
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2017
Simple and effective!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2017
fast and correct, shipping a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
Beautiful site and beautiful products, but shipping costs too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2017
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2017
I recommend this site: good quality, good choice, good prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2017
Very ergonomic site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2017
Very complete site. The products seem to be of quality but some prices remain a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Despite many products, there is never really what I am looking for
The fact that you cannot choose the weight of your packaging is a big disadvantage.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2017
Compliant product, fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Very good even if I find it sometimes a bit expensive...
Other than that, impeccable service. Perfect delivery! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Received very quickly, compliant with my expectations. Just a bit poorly packaged for the large boxes that got a bit bent during transport (the carrier was not gentle with the package, like all carriers ^_^), but otherwise everything is OK :) Thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Order delivered quickly. Good quality products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2017
Nice layout, products highlighted, clear technical sheets, easy choice of quantities and dimensions, etc., etc.
But the different setups often feature the same items.
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Response from Selfpackaging
Hello Sylvain,
Thank you for your comment and we are delighted to see that our products meet your satisfaction.
Regarding the inspiration examples published, indeed, it is often the same boxes that are presented.
These are the best-selling boxes and therefore the ones we regularly work with.
We will take the necessary measures to update our website more often and thus expand our list of inspirations.
Furthermore, when you go to the sheet for 'a particular box, at the bottom of the page, in the section titled "inspiration", you will find several examples of customizations we have done for our clients for the box in question.
Please feel free to reach out to us for any further information and thank you again for your feedback.
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2017
Very good service but delivery time a bit long.
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Response from Selfpackaging
Hello Lydia,
Thank you for your comment and we are pleased to read that you are satisfied with our service.
Regarding delivery times, indeed, since we do not have all boxes in all sizes and colors in stock, we only produce them on demand. For this, several days of manufacturing are required depending on your request.
To this delay, the delivery with UPS is added according to the chosen option (UPS point, home delivery, urgent).
You can check the average delivery times on our site through the following link: https://selfpackaging.fr/content/10-envoi-de-commandes
We thank you for your trust and hope to see you again soon on our site.
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2017
Functional site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2017
The order arrived in good condition and quickly. The little extra bonus in terms of quantity is welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2017
Very clear site, easy and quick order.
The received product is of quality and matches the product sheet. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2017
Wide variety of products and colors, pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
I am very satisfied with my order. However, it might be wise to include a small notice for folding the boxes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Good site with good customization options
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2017
Very good site, the Joyful Boxes meet my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2017
compliant and fast order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2017
Site offering nice products, diversified and of good quality for the one we received. Quick response to information requests by email.
We will not hesitate to renew our stock of packaging at Selfpackaging.
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