Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
fast, well packaged, competitive price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
EFFICIENT TEAM QUICK RESPONSE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
If everything worked as well on the Net as it does at Samart Life, it would be a joy.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2017
Hello, I did not receive the order made since I received protections in size XL instead of size L I asked by mail, a new shipment in the right size and a voucher for the wrong delivery, mail remained unanswered.
Translated reviews
Response from Senup
Hello, We replied to you the same day by return mail, i.e. November 16, and have not received any answer from you. Here is the content: "Hello, Would you be so kind as to send us a photo of the package received so that we can compare the references? Sincerely, Stefania Sini Senup Customer Service". Each order is checked twice to avoid this type of problem. When we find out that a mistake has been made, we take care of the replacement. Would you be so kind as to send us a picture and tell us how many packages (out of the 7 sent) are wrong? For your information, we have checked the weight of your package and it corresponds exactly to a box containing 7 packages of Tena Pants Maxi Large... Thank you very much in advance for your feedback. We would like to solve your problem as soon as possible. Sincerely, Frederic.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
Excellent vendor offering quality equipment.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2017
fast and careful delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
on time delivery .satisfied .we will talk again. ciaooo
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2017
Well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
Very fast thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2017
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
Very fast delivery and always accurate. Great choice of products.
Thank you for your clear site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
GREAT.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
A very good site and a lot of choices
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2017
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2017
Correct delivery, deadlines respected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
commitment and delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2017
site ok but the package was not even presented for delivery before being dropped off at a relay point. And I was not notified of this deposit, I had to investigate with smartlifetime.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2017
very good product very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Unbeatable prices Well designed site Still missing some products (compresses, pharmaceutical creams for pressure sores prevention for example) it's a pity because I complete my order with a competitor that I will not mention here Very attentive online assistance and impeccable delivery service times
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
good product! fast delivery! efficient.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2017
it would be nice to propose the new products at the trial for example on the protections
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
very fast delivery. easy to buy and renew order in one click
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Fast and discreet delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Serious and reactive
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
Serious and efficient supplier that listens to its customers.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Still very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Fast order and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
good and fast merchant site if product in stock
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Meets expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
SATISFIED
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
very good service fast delivery time monthly orders i recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Un telecomando del coprimaterasso non funzionava, tuttavia il servizio clienti è stato molto gentile ed efficiente, ed ha risolto velocemente il problema inviando un nuovo telecomando, limitando al minimo il disagio del cliente. Very professional service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2017
Very good and especially very fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Very Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
excellent site that I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2017
Biene
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2017
lacks a bit of choice but the site is serious
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2017
site and delivery are good, but two orders where I ask for plastic diapers and I receive non-woven
Translated reviews
We use cookies for audience measurement and improving user experience.