Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
Easy to order, impeccable delivery. Suggestion for improvement of the website: the light grey color of the characters used in majority on the site is very harmonious but not very readable and visible. It would be better to focus on efficiency rather than aesthetics.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2017
Perfect as always. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2017
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2017
No problem the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2017
nothing to say.
See you next time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2017
For a first order I am satisfied. Items conform - very interesting prices - delivery in 13 days with a problem with the carrier but quickly resolved. Very good communication with the seller. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
Good value for money, speed of delivery if stocks, otherwise delivery in separate packages without additional costs. In case of concerns about the order, payment, very quick reaction of managers after contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2017
Happy with the products and delivery good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2017
Very serious site, you can order with confidence!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2017
Very good product. Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
I have complained,,for I don't know what reason
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2017
good site but at my last order I was missing some items that I reported but so far no response I think I would not order from this site anymore too bad
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Response from Senup
Hello Madam, We note that your order was placed on 5/03/2017 at 6:50pm. Your package was shipped the next day and delivered on 8/03/17. Therefore, the deadlines have been shipped.
Here is the tracking of your package: https://tracking.dpd.de/parcelstatus?query=05347004981504&locale=en_BE&Tracking=Track We do not find any trace of your email either. Would not we confuse this order with another, placed on another site. Can you confirm that everything is in order? Thank you in advance for your feedback. Sincerely, The Senup team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2017
WELL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2017
trustworthy - personalized and warm contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
clear and attractive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2017
Fast and professional service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2017
Very good for Senup, but big problem with your carrier: my order disappeared. very good reactivity of your services. I thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2017
serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2017
The article corresponds to my expectations and the delivery is fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
Excellent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2017
for several months, the products are in tended flow, more stock, which lengthens the preparation time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
Perfect. Everything ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
very good nothing to say and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
no comments
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2017
Very good, quick order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
great site, everything is very well explained, simple and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2017
I have ordered several times and everything has gone well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
The mail that the package had arrived did not specify that only half of it had arrived at Carrefour Hoeilaart. So I had to go twice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
Serious, fast and well packaged shipments, quality products and competitive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2017
Easy to find item, fast navigation without bugs. Several payment options.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2017
serious, well packaged I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2017
ras fast service thousand thanks
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