Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
The delay between the order and the arrival at the "Pick UP" (6 to 7 days) seems long to me. I do not understand that DPD sent me a notice that the package was damaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
A lot of professionalism
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/06/2021
missing or deleted item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
No problems delivery always on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Great choice, fast delivery and quality carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
Merchandise ok. Too bad we had to wait a few more days after the announced deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Easy navigation to find your orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
execelent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
Protection always of the same high quality. Competitive price. The only drawback is that delivery used to be faster...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Order arrived quickly.
Anonymous box.
Quality product that meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Excellent, very competent and courteous ordering service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Everything is perfect, don't change anything. See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Clear site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
trouble-free delivery within the announced time frame
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Fast delivery nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
My order is for fast delivery and good quality of special briefs for heavy incontinence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
all very well!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Conforms to my order. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
Perfect delivery and on time. Very serious and recommendable supplier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
The items are always delivered quickly and are of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Perfect, very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
Very good, impeccable service and fast reception.
I recommend it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2021
I am happy with my order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Company to recommend. But for France do not choose the carrier DPD: no sense of service and do not care about the delivery. Otherwise order compliant and at least an efficient customer service. We would like this kind of service in France. I highly recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Everything is in order and delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
The item was missing for a few days, but came back in stock quickly, but the shipping costs are huge, almost as expensive as the item, which makes me look elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Nothing to complain about very good service!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very good and fast thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/06/2021
It was clearer before...
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Response from Senup
Hello, Thank you for your feedback and we are sorry that you do not like the new interface of our site. The latter has been studied to facilitate the task of our customers: all the references are now grouped by size and by packaging allowing you to find in one click what you are looking for. For the rest, nothing changes, all the features specific to our old site continue to be offered. If you need help, as you did with your last order, don't hesitate to contact us by e-mail or by phone. We will be happy to help you. Sincerely, The Senup team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
I found myself very well. Efficiency and timeliness in responses and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
site already used several times, very correct prices, free delivery by making a larger order but it's material that will be used so we might as well take advantage of it and we are quiet for several weeks, ultra fast delivery without any bad surprise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
very good even if they have increased the prices. Sometimes the delivery takes longer than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
fast delivery at the relay point without order error for a correct price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Tutto perfetto, vi ringrazio tanto!!!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/05/2021
the skotch under the box was completely removed. Otherwise, the delivery was in order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Perfect, the site is very accessible, the order is fast, I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
I've been a customer of yours for several months now and I'm very happy with the fast deliveries
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
It's a shame I can't find an INVOICE with the delivery just a purchase order. I have already reported this but apparently it has no effect. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
R a s
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