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A
Rating: 4 out of 5
satisfied
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
Summary of reviews
Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
ordered on 29/06 received on 15/07...16 days It's a long time for a shipment under 24 h... The delivery man didn't want to deliver to our house my son had to go down to the bottom of our street to get the packages...
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A
Rating: 4 out of 5
thank you to review for a little more scotch not badly opened in transport
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A
Rating: 4 out of 5
satisfied. G.M.
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A
Rating: 4 out of 5
WELL
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A
Rating: 3 out of 5
What's the point?
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A
Rating: 2 out of 5
Poorly designed site for the age group of people involved.
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A
Rating: 3 out of 5
This site is aimed at elderly people and it is not at all adapted to this category of people, it was not conceived for these people. It is complicated. The out-of-stock items are not indicated! To obtain the gifts it is complicated and one should not make a mistake otherwise to cancel, what a galley! I had very often problems to order and especially to re-order the same things and I sometimes spent a lot of time to simply place the same order!
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A
Rating: 4 out of 5
Most of the interesting articles in the templates are in German: impossible to translate into French
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A
Rating: 3 out of 5
Serious and fast delivery
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A
Rating: 4 out of 5
My order arrived perfectly but I don't like the configuration of your site
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A
Rating: 3 out of 5
The delivery was very long because of a stock shortage and surtt of very long delays 15 J since the order. I am satisfied with the product so far
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A
Rating: 4 out of 5
Lack of precision on the place and address of delivery.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
order delivered quickly, reasonably priced items, good quality
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A
Rating: 4 out of 5
I am satisfied for everything the delivery is very fast
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A
Rating: 3 out of 5
I didn't get an order tracking. But otherwise, overall satisfied.
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A
Rating: 2 out of 5
Bad because exchange impossible, due to an error on my part. Impossible to return the order not used and therefore, lose a good customer.
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A
Rating: 4 out of 5
Just in terms of price, there should be a discount for large orders. We receive promotional offers right after we place an order so we can't take advantage of them.
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A
Rating: 3 out of 5
delays longer than announced and insufficient communication.
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A
Rating: 3 out of 5
Good products but delivery problems.
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A
Rating: 3 out of 5
Very rarely from stock
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A
Rating: 1 out of 5
Why? Because it happens to everyone to make a mistake and not to take back an unused item to have an exchange is not commercial and regret a lot. Lose a good customer, too bad!
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A
Rating: 3 out of 5
the presentation of the products could be improved
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A
Rating: 4 out of 5
Well structured site and easy navigation. The products are well described. The chat service is very practical and the answers to the questions asked are fast.
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A
Rating: 4 out of 5
Correct time frame
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A
Rating: 4 out of 5
Very good service, fast!
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A
Rating: 4 out of 5
Efficient and fast
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A
Rating: 4 out of 5
Fast delivery, I have already phoned the customer service and I have a very good listening. For the moment I remain faithful that will make 2 years.
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A
Rating: 2 out of 5
I received my order but when I wanted to take a can of detergent of less than 3 kg the clip broke at the level of the reversible system I sent you an email 1 week ago without any answer so I ask you again what you intend to do;
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A
Rating: 1 out of 5
Wrong product and wrong indication on the website
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A
Rating: 4 out of 5
no opinion to give
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A
Rating: 3 out of 5
slow delivery
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A
Rating: 4 out of 5
I have already answered
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A
Rating: 4 out of 5
Fast delivery. Recommend it.
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A
Rating: 4 out of 5
Some items are missing such as sterile compresses.
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A
Rating: 4 out of 5
nothing to say about the transport but the merchandise does not suit me: not absorbent enough for my use
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Fast and efficient service.
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