Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Three stars not two because the delivery time was fast, it's my first order and the package arrived in very bad condition because the packaging was too light so the products inside arrived very, very damaged. However I contacted the customer service who answered me quickly but still the packing boxes are too light (even for pants), risk of gutting the package and if there are fragile things..... I do not know if I would recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Very fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Easy search, choice and purchase process (and quite simple, despite the very large choice of products).
Maybe be careful not to get stressed if at the end of the purchase process a mention "out of stock" appears: whatever the reason, it never prevented me from being delivered in the following days.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Nickel as I expected Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Competitive prices, well done site, fast delivery. Perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
The order processing is fast and the products are well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Perfect speed of delivery, I recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2019
As usual: order without problems, fast delivery and goods as ordered
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Interesting site with good prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
fast delivery and conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Very easy site navigation. Payment by check or bank transfer accepted (which is not the case elsewhere). Fast delivery despite the distance!...I recommend without any hesitation. Do not change anything.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/12/2019
I ordered 2 packs of nateen anatomical protections because on the description it was said that there was a large adhesive strip all along. I received them in time except that no adhesive strip Otherwise I am never disappointed by smartime
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Response from Senup
Hello Ms. ********* , I just checked the product description and I do not see that it is indicated that there is an adhesive strip along the entire length. It reads: "Bonding: Non-toxic hot melt adhesive. After checking, it is indeed an error. There are no adhesive strips on the Nateen Easy-8. We will therefore modify the description and apologize for the inconvenience. Sincerely, Frederic of the Smartlifetime team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
as the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
very good, fast delivery, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
The site, the ease of ordering and the speed of delivery is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Easy navigation, multiple shipping choices, customer service updates step by step.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2019
Fast and efficient
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/12/2019
The order was complete but the delivery time was not respected, the place of delivery was not respected and not practical at all. I will not recommend this site anymore.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2019
Perfect responsive team!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/12/2019
Protections a little thick, big, but good protection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2019
I highly recommend it!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/11/2019
Review the delivery method, the package was delivered but it was tipped over the gate and remained under the rain for 2 hours. The transport company did not care about its contents because the box was damaged and soaked.in the future give instructions to the deliverymen (call me before delivering to ensure our presence or leave a notice of passage..thank you
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Response from Senup
Hello, I apologize for this inconvenience, it should not happen. We have informed our carrier and we have also added in your delivery address to indicate that the package can absolutely not be dropped off without a signature. We remain at your disposal for any further information and wish you happy holidays. Sincerely, Frédéric, The Smartlifetime team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Top as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Company giving complete satisfaction as well for the facility of order by Internet as by the quality of the supplies and the seriousness of the deliveries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
very user-friendly site, reminder of the last orders with possibility of renewing fast delivery and follow-up by e-mail
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Very warm welcome by phone, good packaging of the products despite the distance between Nice and Belgium. Long live Belgium and the Belgians!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Quick
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
shipping option to b.post
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Nothing to say everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
Satisfied with the delivery time and my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Nothing to say very good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Perfect. Serious. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Very good product, excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2019
Always perfect, very fast reception, do not change anything
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