Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié

Published on 31/10/2019 à 13h55 following a purchase from 16/10/2019

Very professional, good quality items. I highly recommend this website to anyone who needs the products sold on the site.

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Acheteur vérifié

Published on 30/10/2019 à 13h15 following a purchase from 15/10/2019

Orders always well respected and delivered very quickly.

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Acheteur Vérifié

Published on 29/10/2019 à 21h00 following a purchase from 11/09/2019

not too difficult to buy

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Acheteur Vérifié

Published on 29/10/2019 à 20h40 following a purchase from 07/09/2019

Quick order

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Acheteur Vérifié

Published on 29/10/2019 à 18h40 following a purchase from 18/08/2019

very good

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Acheteur Vérifié

Published on 29/10/2019 à 17h39 following a purchase from 02/09/2019

Well done website, fast delivery.

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Acheteur Vérifié

Published on 29/10/2019 à 17h30 following a purchase from 11/09/2019

Very satisfied with my order on this site.

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Acheteur Vérifié

Published on 29/10/2019 à 17h25 following a purchase from 24/08/2019

The quality of the product is very good and the team of senup is very attentive I congratulate them for their fast service

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Acheteur Vérifié

Published on 29/10/2019 à 16h14 following a purchase from 12/09/2019

Good customer service

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Acheteur Vérifié

Published on 29/10/2019 à 15h58 following a purchase from 01/09/2019

fast delivery, serious staff

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Acheteur Vérifié

Published on 29/10/2019 à 15h47 following a purchase from 27/08/2019

efficient, on time delivery, price ok

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Acheteur Vérifié

Published on 29/10/2019 à 15h40 following a purchase from 23/08/2019

Very satisfied. Simple and easy to access site.

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Acheteur vérifié

Published on 26/10/2019 à 23h23 following a purchase from 11/10/2019

I have been ordering for several years and I am always satisfied. For punctuality. Delivery and delays top. Thank you

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Acheteur vérifié

Published on 26/10/2019 à 21h34 following a purchase from 10/10/2019

perfect without a hitch

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Acheteur vérifié

Published on 26/10/2019 à 20h31 following a purchase from 11/10/2019

Sales site OK. Nateen, the Belgian brand for pants is good. I would say: can still a little better. Overall I am satisfied.

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Acheteur vérifié

Published on 26/10/2019 à 15h49 following a purchase from 11/10/2019

For the moment because of an error of communication of the deliveryman lip I was not delivered at good date and would be it can be November 6 at my return of vacations

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Response from Senup Published on 31/10/2019

Hello Sir, We apologize for this exceptional delay. We have informed our DPD agency of this problem. This should not happen again. We remain at your disposal for any further information. Sincerely, Frédéric from the Smartlifetime team.

Acheteur vérifié

Published on 26/10/2019 à 15h49 following a purchase from 11/10/2019

For the moment because of an error of communication of the deliveryman lip I was not delivered at good date and would be it can be November 6 at my return of vacations

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Response from Senup Published on 07/02/2020

I would like to thank you for repairing this error of the delivery man and I will review my evaluation if I am delivered on the 6th as agreed.

Acheteur vérifié

Published on 26/10/2019 à 15h49 following a purchase from 11/10/2019

For the moment because of an error of communication of the deliveryman lip I was not delivered at good date and would be it can be November 6 at my return of vacations

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Response from Senup Published on 02/11/2019

I would like to thank you for repairing this error of the delivery man and I will review my evaluation if I am delivered on the 6th as agreed.

Acheteur vérifié

Published on 26/10/2019 à 15h18 following a purchase from 11/10/2019

Very good, fast, attentive, very nice......only the carrier causes problems, but that is not your fault; the deliveryman is not serious enough, he delivers to the wrong place. This is the second time since I am a customer of yours.

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Acheteur vérifié

Published on 26/10/2019 à 11h19 following a purchase from 10/10/2019

Top as always

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Acheteur vérifié

Published on 25/10/2019 à 10h54 following a purchase from 09/10/2019

Very clear site. I find everything I want and not expensive.

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Acheteur vérifié

Published on 23/10/2019 à 18h17 following a purchase from 08/10/2019

Interesting choice and prices

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Acheteur vérifié

Published on 23/10/2019 à 11h34 following a purchase from 08/10/2019

Respect of the delivery time and the taking into account of the order. Thank you

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Acheteur Vérifié

Published on 22/10/2019 à 18h24 following a purchase from 17/08/2019

I left a message to change the billing address and it was taken into account.

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Acheteur vérifié

Published on 20/10/2019 à 17h26 following a purchase from 05/10/2019

Very good and very fast delivery

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Acheteur vérifié

Published on 19/10/2019 à 18h23 following a purchase from 04/10/2019

Delivery in 4 days, package arrived in good condition

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Acheteur vérifié

Published on 19/10/2019 à 17h58 following a purchase from 04/10/2019

Very good

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Acheteur vérifié

Published on 19/10/2019 à 13h51 following a purchase from 04/10/2019

Well

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Acheteur vérifié

Published on 19/10/2019 à 10h42 following a purchase from 03/10/2019

Good prices. Fast delivery and conforms to the order.

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Acheteur Vérifié

Published on 17/10/2019 à 16h49 following a purchase from 07/08/2019

I left my phone number to be notified and in the comments, I had left instructions in case I was absent with the number of a neighbor living in the same building to contact... What is the point of leaving instructions if you don't leave them with the delivery person? And why doesn't GLS warn us of the delivery date? The delivery was made to a neighbor I don't know, but fortunately honest

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Acheteur Vérifié

Published on 17/10/2019 à 09h34 following a purchase from 07/08/2019

Perfect!:

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Acheteur Vérifié

Published on 16/10/2019 à 23h07 following a purchase from 06/08/2019

Impeccable I am satisfied

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Acheteur Vérifié

Published on 16/10/2019 à 21h45 following a purchase from 07/08/2019

The site is good but I use the phone and there...What a welcome! Really nothing to complain about. Professionals every time. Delivery times always respected. I love it !

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Acheteur Vérifié

Published on 16/10/2019 à 20h32 following a purchase from 09/08/2019

This is the thirtieth order in this site It always goes well

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Acheteur vérifié

Published on 15/10/2019 à 22h26 following a purchase from 30/09/2019

Order fulfilled within the required time frame

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Acheteur vérifié

Published on 14/10/2019 à 12h58 following a purchase from 28/09/2019

Good service

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Acheteur vérifié

Published on 13/10/2019 à 18h13 following a purchase from 27/09/2019

Hello. There was a stock shortage. In fact, the order arrived 22 days late, which caused me an organizational problem. I would have appreciated an email to inform me of this stock shortage and to allow me to evaluate the delay. This made me angry. In fact, check the feasibility before ordering.

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Response from Senup Published on 15/10/2019

Hello Madam, After checking your order, we note that between the receipt of your check (validation of your order) and the delivery of your order, 14 days have passed. This is indeed longer than expected for a product that is out of stock. Some of Abena's lesser-known products sometimes take a while to arrive. We apologize for this inconvenience. We are constantly increasing our stock in order to avoid this type of problem. We have just increased our stock for the Abena Abri-San Premium 5. I remain at your disposal for any further information. Sincerely, Frédéric The Smartlifetime team.

Acheteur vérifié

Published on 11/10/2019 à 22h07 following a purchase from 26/09/2019

everything arrived very quickly and in perfect condition

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Acheteur vérifié

Published on 11/10/2019 à 19h36 following a purchase from 25/09/2019

Attractive price and very fast delivery Perfect!

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Acheteur vérifié

Published on 11/10/2019 à 10h13 following a purchase from 25/09/2019

satisfied

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