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A
Rating: 5 out of 5
Perfect, fast
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
Summary of reviews
Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Top service, fast, competitive price, promotional code, don't change anything . . .
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C
Rating: 5 out of 5
Well received quickly, very good
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G
Rating: 5 out of 5
The delivery was made on time, the price was excellent and the quality of the materials is always impeccable! I recommend without hesitation!
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M
Rating: 5 out of 5
Very satisfied! Good prices and very fast shipping! Excellent!
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E
Rating: 5 out of 5
5 out of 5
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M
Rating: 5 out of 5
Very well served
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M
Rating: 5 out of 5
Good correct service
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A
Rating: 5 out of 5
As always, very satisfied.
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P
Rating: 5 out of 5
Perfect :)
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L
Rating: 5 out of 5
I am very happy with the delivery but I do not like this constant surveillance of the delivery people. Best regards
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C
Rating: 5 out of 5
Fast delivery of quality material
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M
Rating: 5 out of 5
Excellent experience with this merchant site.
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P
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
thank you for your good organization of deliveries and products on time.
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A
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Perfect and fast
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J
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect for delivery and response to questions.
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P
Rating: 5 out of 5
Very satisfied with the order and delivery. Simple and fast service.
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S
Rating: 5 out of 5
Fast & correct delivery. Top product for a nice price :) recommended!
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W
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Fast delivery and extremely competitive prices.
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S
Rating: 5 out of 5
Very good products. And we have tried quite a few whether they are bed pads or adult protections. They are well absorbent, no comparison with those from supermarkets. We are more at ease for our mom
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A
Rating: 5 out of 5
I ordered a new range of urinary protection it's great I only have good feedback from the caregivers
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F
Rating: 3 out of 5
Order received after quite a few mishaps! Package sent to a relay point in Chatillon while I live in Meudon. A relay point that opens from 10:30 AM to 12:30 PM and is closed on Saturday, Sunday, and Monday while the site indicates that it is open. UPS should absolutely be avoided as a carrier. No professionalism. Bottle arrived coffee by the cap. etc
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Response from Senup
Hello,
We sincerely apologize for the inconveniences encountered during the delivery of your order.
After verification, the relay point initially selected was an automatic locker. Unfortunately, the package was too large for this locker, which resulted in an automatic transfer to another relay point. Normally, the carrier selects the nearest available relay, but we fully understand that this situation was inconvenient.
To avoid this type of inconvenience in the future, we recommend not choosing an automatic locker for large packages.
Furthermore, the alcohol-free Eau de Toilette - 500 ml, reported as damaged, will be automatically resent to you free of charge with your next order.
Once again, our apologies for this experience. We hope to provide you with complete satisfaction with your next order.
Best regards,
The Senup team
We sincerely apologize for the inconveniences encountered during the delivery of your order.
After verification, the relay point initially selected was an automatic locker. Unfortunately, the package was too large for this locker, which resulted in an automatic transfer to another relay point. Normally, the carrier selects the nearest available relay, but we fully understand that this situation was inconvenient.
To avoid this type of inconvenience in the future, we recommend not choosing an automatic locker for large packages.
Furthermore, the alcohol-free Eau de Toilette - 500 ml, reported as damaged, will be automatically resent to you free of charge with your next order.
Once again, our apologies for this experience. We hope to provide you with complete satisfaction with your next order.
Best regards,
The Senup team
A
Rating: 5 out of 5
Wide selection and very affordable, and especially fast delivery.
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M
Rating: 5 out of 5
order received on time
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C
Rating: 5 out of 5
never had a problem with my orders
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G
Rating: 5 out of 5
Speed and efficiency.
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C
Rating: 5 out of 5
very good product, fast delivery. The best of the best for years
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G
Rating: 5 out of 5
It's perfect nothing to say
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A
Rating: 5 out of 5
No issues
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Z
Rating: 5 out of 5
Site meets my expectations.
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E
Rating: 5 out of 5
Excellent site with a multitude of products
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S
Rating: 5 out of 5
Always perfect
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S
Rating: 5 out of 5
The delivery is impeccable and the products perfect
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A
Rating: 5 out of 5
Perfect
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