Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
I will continue to use your services
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
NOT TO BE MISSED
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
arrived very fast and perfect as we ordered
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
No problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
I have been ordering every month for more than 2 years and I am satisfied with the quality/price ratio....And the delivery is usually fast! Except in the case of the delivery man or carrier... Bravo smartlefetime !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
Hello, Everything and NICKEL, communication, product price, transport, ALL TOP, A++ seller
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
NOTHING BUT POSITIVE THINGS...
THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Very good products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
Best quality and great service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Well taken care of on time and the ordered good quality as always highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Very good. Fast delivery, would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Everything is going well. The transport, the products, the prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Very satisfied with the items and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
always at the top. whether it is product level, price, and delivery. DO NOT CHANGE ANYTHING.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
Easy to visit site with many interesting products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2021
The quality is very good, just the delivery I had to wait a long time, so I sent mail, call, it took me a long time and I had to buy more in store while waiting, too bad, I try again this time hoping that it is faster, otherwise I should change,
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
very good service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/08/2021
Very good, on my first order. For the last one, delivered late (due to an out-of-stock item), I would have liked to be better informed about the outcome of this order, without having to ask. Otherwise, thank you for the quick response by email and the phone call that followed! Perfect packaging and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Attractive prices and good condition receipt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
satisfactory service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Top as always
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/06/2021
senup has changed the quality of its protections.
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Response from Senup
Hello Sir, Thank you for taking the time to give us your opinion about your experience on our Senup store. However, we are not responsible for any product modifications that may occur in the different ranges offered on our site. Indeed, we are a reseller and not a manufacturer. Tena has indeed modified its range more than a year ago. The old version of Tena Pants that you used to buy is now no longer manufactured and therefore no longer offered for sale. The manufacturer Tena now only offers the new version. Sincerely, The Senup team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
The prices, the realization and the delivery are perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
perfect, fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Delivery according to the order. Great choice of products. Correct prices even if I noticed an increase since the pandemic.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Always very satisfied with the products, the packaging and the speed of shipping. I recommend this site for selling incontinence products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
It's perfect
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/08/2021
several postponements of delivery: order placed on 03.08 and delivered on 19.08, despite the responsiveness of customer service. problem with Smartlifetime or UPS ? problem of delivery during the vacations in Kiala delivery points ? it's a pity to wait more than 15 days to get a package that should be delivered in 5 or 5 days. otherwise goods conform, and interesting prices.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Very satisfied with Smarlifetime because many products, good prices, fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very good, very complete site and great price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
No problem, correct delivery, small point, packing box a little fragile
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
the product ordered meets my needs and is of good quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
Always fully satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Ordering by Internet is very easy and the delivery is very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Fast delivery. Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
No problem with delivery and products are very efficient. Never had a problem.
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