Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
It's a good product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
everything was as I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Do not change anything, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Everything was impeccable. Perfect billing service. Site to recommend for its seriousness.
Thank you again for your business.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Perfect RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
EXCELLENT service as always. I just regret the lack of "reward" despite my loyalty. No doubt the relatively competitive prices explain this...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Maybe more promo for the ordered products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
EVERYTHING absolutely impeccable!!! Nothing negative to note on any level!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Super fast delivery, compliant product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
nothing to complain about, everything is fine from the delivery time to the discreet package
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Great service, very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Great product, fast shipping, The only downside that the site does not accept some credit cards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/11/2020
Terrible site. It takes a lot of time to order, and when the delivery man is willing to follow the explanations, it's perfect.
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Response from Senup
Hello Sir, We are sorry that you did not enjoy the browsing experience on our site. Please be aware that a new, more user-friendly site will be released soon. Sincerely, Frédéric. The Smartlifetime team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
NO PROBLEM
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Very good and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Top as always
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Impeccable nothing to report very satisfied thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
simple and efficient, good contact
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
I am very happy with smartlifetime.com. The site is very well done, the payment secure and the delivery impeccable as always. No external marks on the box and discretion assured. The delivery was fast despite the forecast of longer delays due to the pandemic. I recommend this site and the seriousness of its work.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
No worries about delivery and product requests
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Very easy when you have already made an order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
I received my order and it is for my mom. She hasn't tried them yet but I don't think there is any problem. Sincerely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
clear, easy to navigate
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Satisfied with my order, in a few clicks and it's done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
despite the current situation my package arrived within a reasonable time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
it's not the first time always very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/10/2020
I do not understand why the package was given to the Post Office without notifying me! I had to ask you directly to find out!
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Response from Senup
Hello Sir, It is important to know that with the COVID health crisis, parcel carriers are facing a considerable work overload. We cannot check the tracking of all the parcels we send and that is why we systematically send the link to track the parcel to our customers. In case of a problem we intervene immediately as soon as we are informed. I regret your dissatisfaction but I am happy to hear that you have received your order. Sincerely, Frederic The Senup team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
1. Perfect telephone reception. 2. Problem-free reception. What more could you ask for?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
Hello, your service is very good but according to the information on your site I thought I was buying Belgian products but in the end it's Chinese :(((
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Response from Senup
Hello Mr. Sauvage, The surgical masks you bought are indeed made in China and are of very good quality. I don't understand why you think you bought masks made in Belgium because there is no mention of it. I am looking forward to hearing from you and I am at your disposal for any further information. Sincerely, Frédéric.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
A big Bravo... Fast, well packaged and discreet, and perfect products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
speed between order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very good service and delivery. Several times ordered on the site, always fast and products conform.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Perfect, well packaged, received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Ordered on Sunday, delivered on Wednesday: perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Fast and very good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Fast and perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Very reactive on delivery problems
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