Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2016
As usual, everything went PERFECTLY well! Thank you to the Smartlifetime team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2016
excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2016
Very good quality/price ratio Complaints concerning the follow-up of the order and the various stages of the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2016
Fast and efficient service. No false notes. The products are of good quality and the prices are fair.
I highly recommend the smartilfe website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2016
Very good I have nothing to say received on time in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2016
Nothing to say, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2016
TB, but I'm surprised that I didn't get the discount that was announced when I ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2016
I am perfectly satisfied except that the Kiala relay finds the packages too bulky
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2016
Very serious, order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2016
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2016
Well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2016
quick service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2016
Well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
I would definitely recommend as soon as these 2 boxes are almost finished
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
Simple site and compliant products. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
Very serious site with a special attention for their customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2016
Very fast and responsive in case of concerns. Prices are really very correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2016
Very good product, easy assembly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
impeccable..very fast...perfect packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2016
VERY WELL RECEIVED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2016
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2016
fast and discreet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2016
I recommend this site if you can access it. Currently I can't access it anymore: Site "not found"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
Good. Meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2016
very good order super fast and satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2016
the order was perfectly executed as planned
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2016
Hello, This is my first contact with this company. Delivery on time. Everything OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2016
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2016
I did not know at all frankly nothing to say even the phone contact the gentleman very kind
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2016
very practical and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2016
Very clear site, fast delivery. Correct prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2016
On-time delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2016
Serious, very little waiting to receive the order notified by mail that the order has arrived
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2016
bjr, the site is very good reasonable rates Too bad there is no invoice in the package ...
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Response from Senup
Hello, Your order was placed on 13/09 at 14h37. The shipment took place the same day and the delivery on 15/09 as you can see with the tracking below: https://tracking.dpd.de/parcelstatus?locale=fr_BE&query=05347004989600 The delivery time announced was 48h. Would you be so kind as to justify your opinion? Thank you in advance for your feedback. Sincerely, Frédéric Demesmaeker, Customer Service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
Compliant and at a good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2016
Very fast and good article
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