Customer reviews of Senup

9,5 /10

Based on 8 036 published reviews

5 6 715 84% 4 972 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 18/01/2021 à 16h34 following a purchase from 29/12/2020

Delivery time a little long

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Acheteur Vérifié

Published on 18/01/2021 à 16h20 following a purchase from 29/12/2020

Very serious site, I am very happy as usual, thank you

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Acheteur Vérifié

Published on 18/01/2021 à 14h09 following a purchase from 28/12/2020

Excellent welcome, same follow-up. I really enjoyed being your customer.

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Acheteur Vérifié

Published on 13/01/2021 à 15h54 following a purchase from 29/12/2020

Very fast delivery.

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Acheteur Vérifié

Published on 13/01/2021 à 14h10 following a purchase from 29/12/2020

Good quality product and good service I highly recommend this sales site

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Acheteur Vérifié

Published on 13/01/2021 à 09h21 following a purchase from 05/01/2021

I am very satisfied with the processing of my order and the fast delivery.

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Acheteur Vérifié

Published on 12/01/2021 à 17h46 following a purchase from 02/01/2021

Always compliant products and fast delivery

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Acheteur Vérifié

Published on 12/01/2021 à 16h17 following a purchase from 31/12/2020

I am satisfied with the order, the delivery although in Chronopost was a little long

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Acheteur Vérifié

Published on 12/01/2021 à 15h27 following a purchase from 04/01/2021

Very poorly packed package arrived open

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Response from Senup Published on 12/01/2021

Hello, We understand your dissatisfaction and apologize for this inconvenience beyond our control. However, this notice invites you to judge the totality of your experience on our site during your order and not only on one of the aspects of the ordering process. We are therefore sorry that we did not receive your notice concerning the navigation on the site, the taking of the order, the possible contacts with our customer service or the delivery time.
Sincerely, The Senup team

Acheteur Vérifié

Published on 12/01/2021 à 15h05 following a purchase from 23/12/2020

Very satisfied. fast delivery, excellent value for money, recommend with confidence.

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Acheteur Vérifié

Published on 12/01/2021 à 14h50 following a purchase from 30/12/2020

Just a little long because of the carrier

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Acheteur Vérifié

Published on 11/01/2021 à 15h32 following a purchase from 26/12/2020

fast delivery, no worries

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Acheteur Vérifié

Published on 11/01/2021 à 15h31 following a purchase from 20/12/2020

Top! I always order and even recommend it to professionals.

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Acheteur Vérifié

Published on 11/01/2021 à 11h13 following a purchase from 24/12/2020

easy to use, especially to recommend the same product

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Acheteur Vérifié

Published on 11/01/2021 à 00h39 following a purchase from 21/12/2020

Simple and clear presentation of the products. Good follow-up of the order: my specific requests for the delivery are taken into account by the site and the carrier agreed to deliver upstairs for my elderly parents. Very fast delivery time. Friendly and efficient telephone reception. Thank you Sen'up.

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Acheteur Vérifié

Published on 10/01/2021 à 22h36 following a purchase from 20/12/2020

very good site, easy navigation, fast delivery, no particular problem.

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Acheteur Vérifié

Published on 10/01/2021 à 17h35 following a purchase from 19/12/2020

Very good

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Acheteur Vérifié

Published on 10/01/2021 à 17h14 following a purchase from 23/12/2020

very good

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Acheteur Vérifié

Published on 10/01/2021 à 16h54 following a purchase from 20/12/2020

Perfect and fast delivery.

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Acheteur Vérifié

Published on 10/01/2021 à 14h20 following a purchase from 24/12/2020

Speed of delivery

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Acheteur Vérifié

Published on 10/01/2021 à 12h41 following a purchase from 26/12/2020

No problem with my purchase and the follow-up from your services.

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Acheteur Vérifié

Published on 07/01/2021 à 16h29 following a purchase from 23/12/2020

Very good

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Acheteur Vérifié

Published on 07/01/2021 à 12h11 following a purchase from 18/12/2020

very good supplier, very fast

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Acheteur Vérifié

Published on 06/01/2021 à 11h30 following a purchase from 17/12/2020

product quality, packaging and delivery at the top. Thank you

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Acheteur Vérifié

Published on 06/01/2021 à 09h05 following a purchase from 18/12/2020

Very fast delivery. To be recommended.

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Acheteur Vérifié

Published on 06/01/2021 à 07h03 following a purchase from 18/12/2020

Hello, the order was delivered as planned. It is easy to follow the delivery. Everything is fine. Thank you

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Acheteur Vérifié

Published on 06/01/2021 à 06h08 following a purchase from 14/12/2020

Very good

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Acheteur Vérifié

Published on 05/01/2021 à 22h52 following a purchase from 29/12/2020

Excellent logistics, excellent customer service, and a top-notch UPS delivery service, despite the health crisis.

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Acheteur Vérifié

Published on 05/01/2021 à 22h30 following a purchase from 19/12/2020

Serious house Go there with your eyes closed Thank you

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Acheteur Vérifié

Published on 05/01/2021 à 08h41 following a purchase from 19/12/2020

Top as always

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Acheteur Vérifié

Published on 04/01/2021 à 11h42 following a purchase from 14/12/2020

Very good

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Acheteur Vérifié

Published on 04/01/2021 à 09h54 following a purchase from 11/12/2020

Quality and speed

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Acheteur Vérifié

Published on 04/01/2021 à 07h04 following a purchase from 14/12/2020

Good product

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Acheteur Vérifié

Published on 03/01/2021 à 18h23 following a purchase from 11/12/2020

Still TB! Easy to find your previous order. Fast delivery. Perfect!

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Acheteur Vérifié

Published on 03/01/2021 à 18h12 following a purchase from 19/12/2020

fast delivery. quality products. u's customer service is top notch, i recommend

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Acheteur Vérifié

Published on 03/01/2021 à 17h16 following a purchase from 13/12/2020

Everything is perfect

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Acheteur Vérifié

Published on 03/01/2021 à 16h24 following a purchase from 12/12/2020

impeccable

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Acheteur Vérifié

Published on 02/01/2021 à 17h31 following a purchase from 18/12/2020

after having placed several orders I would have liked a gift or a discount because there will be more orders to come, otherwise I am very satisfied with your products thank you

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Acheteur Vérifié

Published on 01/01/2021 à 21h46 following a purchase from 17/12/2020

Helpful and super responsive thank you to them

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Acheteur Vérifié

Published on 30/12/2020 à 13h33 following a purchase from 15/12/2020

On time but DPD delivery man still has problems finding my address.

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