Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
It's a pity that the deliveryman didn't bother with the delivery. He didn't look for the address and delivered directly to the relay point, which I think is a pity because we pay for a home delivery.
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Julia G.
Rating: 5 out of 5
following a purchase from 13/10/2022
Completely satisfied with the choice and quality of the products offered. Very good value for money. Customer service is attentive and efficient.
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Yves G.
Rating: 5 out of 5
following a purchase from 13/10/2022
Hello, regular customer, I can only be satisfied, clear site, quality product and correct price, secure delivery, nothing to say. Just a small downside, the delivery is just free in point relay but unfortunately many people who use your products, I speak especially of the elderly, do not have the opportunity to go to vis points relay, so for them, delivery is systematically, whatever the amount, paying .....
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Georges C.
Rating: 5 out of 5
following a purchase from 13/10/2022
No worries
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Aliya A.
Rating: 1 out of 5
following a purchase from 11/10/2022
I received the wrong size because what was noted was confusing: Extra large for large with extra absorption.
The seller accepted the exchange provided that I pay the return shipping of 15e myself. Not very professional.
I do not recommend!
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Response from Senup
Hello, As clearly stated on our website, we take charge of the return costs when it is an error on our part but not when the customer wishes to return the products for a reason that is not our responsibility. We are very flexible with regard to return times. You acknowledge that the error is not ours and you will understand that we cannot be held responsible for the official name of the product. All our "Extra-Large" products are listed as XL on our site, just to avoid confusion. We are willing to deduct the return shipping costs from your next order as a goodwill gesture. Our priority is to satisfy our customers. Do not hesitate to contact us by phone at 00800 1995 1995. Sincerely, Frédéric, The Smartlifetime team.
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Martine D.
Rating: 5 out of 5
following a purchase from 11/10/2022
Perfect order and very good delivery, the delivery man made an effort he rang the bell, the home delivery charges are justified.
Thank you
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Patrick B.
Rating: 5 out of 5
following a purchase from 11/10/2022
Everything is perfect. The choice, the fast delivery.
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Alain D.
Rating: 5 out of 5
following a purchase from 10/10/2022
Very Good
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Albertine D.
Rating: 5 out of 5
following a purchase from 09/10/2022
Fast delivery Excellent reliability
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Murielle P.
Rating: 5 out of 5
following a purchase from 21/09/2022
Fast and perfect product
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Jacqueline O.
Rating: 5 out of 5
following a purchase from 19/09/2022
Nothing to report...well delivered
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Rene C.
Rating: 5 out of 5
following a purchase from 06/10/2022
The assembly instructions are explicit, but not in French. Once assembled, the device works perfectly. The delivery is done seriously.
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Giuseppa C.
Rating: 5 out of 5
following a purchase from 18/09/2022
As every time, the satisfaction is full. Thank you.
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Guy D.
Rating: 5 out of 5
following a purchase from 09/10/2022
Simply perfect, package received within the announced time, well packaged.
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Michel P.
Rating: 5 out of 5
following a purchase from 14/09/2022
Very clear
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Antoinette H.
Rating: 5 out of 5
following a purchase from 06/10/2022
Attractive prices and excellent delivery times
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Philippe F.
Rating: 5 out of 5
following a purchase from 08/10/2022
Difficult to order
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Muriel C.
Rating: 5 out of 5
following a purchase from 09/10/2022
Very good product and relatively fast service
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Thierry B.
Rating: 5 out of 5
following a purchase from 01/10/2022
banner sleeps very well
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Ernest V.
Rating: 5 out of 5
following a purchase from 25/09/2022
Satisfied with the delivery of the ordered items
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Magaly G.
Rating: 5 out of 5
following a purchase from 18/09/2022
Everything is always perfect.
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Marie Jeanne C.
Rating: 5 out of 5
following a purchase from 01/10/2022
Fast order execution nothing to complain about
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Michel R.
Rating: 5 out of 5
following a purchase from 26/09/2022
Excellent customer service. The current carrier is very good.
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Francois P.
Rating: 5 out of 5
following a purchase from 02/10/2022
The j
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Bernard L.
Rating: 5 out of 5
following a purchase from 19/09/2022
hello, if I buy from Senup, it's because I'm satisfied! PS: don't waste customers' time, thank you
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Alice I.
Rating: 5 out of 5
following a purchase from 07/10/2022
Senup: simple and fast. 6-7% inflation in 4 months.
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Thierry C.
Rating: 5 out of 5
following a purchase from 10/10/2022
Excellent opinion that will lead us to renew our purchases
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Nathalie D.
Rating: 5 out of 5
following a purchase from 09/10/2022
fast order, very satisfied
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Valentin G.
Rating: 5 out of 5
following a purchase from 26/09/2022
Very good as always
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Catherine C.
Rating: 5 out of 5
following a purchase from 02/10/2022
As usual quality and service nothing to complain about the top
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Simone S.
Rating: 5 out of 5
following a purchase from 06/10/2022
As for the other orders already made, no problem, in spite of the worries of supply fuels VERY satisfied!
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Choisimaine J.
Rating: 5 out of 5
following a purchase from 06/10/2022
I am satisfied with the service and the product and I recommend smartlifetime to all those who are looking for diapers adapted to large bodies and I recommend for the large number of choices in the proposed brands.
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Ballart R.
Rating: 5 out of 5
following a purchase from 06/10/2022
Nothing special to report. The product corresponds to my expectations. The price of the diaper is about the same as the price of your competitors.
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Roland M.
Rating: 5 out of 5
following a purchase from 04/10/2022
Good reception
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Maurice L.
Rating: 5 out of 5
following a purchase from 13/09/2022
Delivery in time. Thank you very much
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Lucien B.
Rating: 5 out of 5
following a purchase from 10/09/2022
the service and quality deserve 5 stars
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Lucette A.
Rating: 5 out of 5
following a purchase from 10/09/2022
Searching for products is easy
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Maria S.
Rating: 5 out of 5
following a purchase from 11/09/2022
Always fast and compliant
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Lecart B.
Rating: 5 out of 5
following a purchase from 26/09/2022
Fast delivery and always correct since the years I order from you.
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Edouardo D.
Rating: 5 out of 5
following a purchase from 09/09/2022
Nykel
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