Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
Excellent presentation of the different possible solutions to fight against urinary incontinence. A very good panel of affordable prices allowed me to become a loyal customer.
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Agnes D.
Rating: 5 out of 5
following a purchase from 01/11/2021
always very satisfied
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Antoinette D.
Rating: 5 out of 5
following a purchase from 12/11/2021
perfect
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Michel C.
Rating: 5 out of 5
following a purchase from 12/11/2021
Very good
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Paulette B.
Rating: 5 out of 5
following a purchase from 09/11/2021
Fast, good quality
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Sabrina B.
Rating: 5 out of 5
following a purchase from 03/11/2021
Very happy with the service and the fast delivery I recommend
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Ginette B.
Rating: 5 out of 5
following a purchase from 27/10/2021
Competitive prices, efficient and responsive customer service, ultra fast shipping. I have been ordering from smartlifetime for several years and I can only recommend this site
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Monique S.
Rating: 5 out of 5
following a purchase from 10/11/2021
excellent especially the reception. Me
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Jean-Marie F.
Rating: 5 out of 5
following a purchase from 26/10/2021
great service! Thank you for your diligence
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Philippe C.
Rating: 5 out of 5
following a purchase from 13/10/2021
always satisfied with the products and the service I recommend
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Marcelle D.
Rating: 5 out of 5
following a purchase from 09/11/2021
I am waiting for my delivery....
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Annette G.
Rating: 5 out of 5
following a purchase from 08/11/2021
Delivery on time, everything is perfect.
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Jacques C.
Rating: 5 out of 5
following a purchase from 08/11/2021
very well served recommend
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Louisette D.
Rating: 5 out of 5
following a purchase from 29/10/2021
Very helpful driver
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Eliane B.
Rating: 5 out of 5
following a purchase from 21/10/2021
Items ordered conform to my expectations Delivery time perfect
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Geraldine P.
Rating: 5 out of 5
following a purchase from 05/11/2021
Very satisfied
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William D.
Rating: 5 out of 5
following a purchase from 05/11/2021
no problems find direct my search super price
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Benedict T.
Rating: 5 out of 5
following a purchase from 21/10/2021
Excellent service
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Francis F.
Rating: 5 out of 5
following a purchase from 04/11/2021
Very good site, always correct and very friendly in case of problem .... I am very satisfied
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Yvette G.
Rating: 5 out of 5
following a purchase from 16/10/2021
nothing to report, perfect
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Chantal A.
Rating: 5 out of 5
following a purchase from 01/11/2021
I regularly order tena panties for my mother, the price is interesting and the delivery fast
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Bernard B.
Rating: 5 out of 5
following a purchase from 01/11/2021
Fast service. Good products
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Robert B.
Rating: 5 out of 5
following a purchase from 28/10/2021
Point to improve: the customer should benefit from a free delivery beyond a certain order amount.
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Jean-Paul T.
Rating: 5 out of 5
following a purchase from 27/10/2021
order on time
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Marguerite L.
Rating: 5 out of 5
following a purchase from 15/10/2021
Everything is perfect!
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Guy A.
Rating: 5 out of 5
following a purchase from 14/10/2021
Conformity of the delivery. Less expensive than elsewhere and more convenient and discreet.
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Degand G.
Rating: 5 out of 5
following a purchase from 20/10/2021
Satisfied
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Odette B.
Rating: 5 out of 5
following a purchase from 13/10/2021
Fast delivery
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Marie F.
Rating: 5 out of 5
following a purchase from 25/10/2021
easy navigation on the site, very good delivery
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Moujahid F.
Rating: 5 out of 5
following a purchase from 12/10/2021
Easy to access site, fast delivery time.
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Philippe B.
Rating: 5 out of 5
following a purchase from 12/10/2021
Order arrived on time. Very regular carrier.
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Laura D.
Rating: 5 out of 5
following a purchase from 26/10/2021
very clear and easy to use. Delivery in Belgium, very fast, usually delivered the next day!
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Pamela L.
Rating: 5 out of 5
following a purchase from 30/09/2021
nothing to report, correct services
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Michèle B.
Rating: 5 out of 5
following a purchase from 09/10/2021
Excellent service and very fast delivery
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Marie-Hélène C.
Rating: 2 out of 5
following a purchase from 08/10/2021
Deplorable shopping experience because of the delivery service. The DPD service provider systematically refuses to deliver at home and it is always a very tough and shocking fight with the delivery man on the phone to get him to honor the delivery as planned when ordering. Despite several complaints to the customer services of DPD and Smartlifetime, nothing changes... Too bad and discouraging
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Response from Senup
Hello Mrs Coffin, I regret your dissatisfaction with the DPD carrier. After checking the delivery of your last order, I see that we shipped your package on 11/10 and that it was delivered on 13/10. Your previous order was shipped on 08/25 and delivered on 08/27. So the deadlines are respected but you are obviously confronted with an uncooperative driver. We invite you to try another of our carriers.
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Olivier D.
Rating: 5 out of 5
following a purchase from 08/10/2021
Fast delivery, fair prices.
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Michel R.
Rating: 5 out of 5
following a purchase from 22/10/2021
Excellent service. Friendly. Good website. Good price. I am very happy.
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Jean B.
Rating: 5 out of 5
following a purchase from 18/10/2021
satisfied
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Marie-Claude D.
Rating: 5 out of 5
following a purchase from 04/10/2021
Low order, very fast delivery of gels
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Daniel B.
Rating: 5 out of 5
following a purchase from 21/10/2021
I needed some advice. There was someone there. I asked for a discount and I got 10% and it's not bad either they gave me a code immediately. So it's a great customer support that is available and very clear.
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