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A
Rating: 5 out of 5
clear, easy to navigate
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 036 published reviews
Summary of reviews
Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Satisfied with my order, in a few clicks and it's done
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A
Rating: 5 out of 5
despite the current situation my package arrived within a reasonable time
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A
Rating: 5 out of 5
it's not the first time always very good
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A
Rating: 4 out of 5
The products ordered are satisfactory. On the other hand, the announced delivery time was not respected (2 days late).
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 5 out of 5
1. Perfect telephone reception. 2. Problem-free reception. What more could you ask for?
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A
Rating: 3 out of 5
Hello, your service is very good but according to the information on your site I thought I was buying Belgian products but in the end it's Chinese :(((
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Response from Senup
Hello Mr. Sauvage, The surgical masks you bought are indeed made in China and are of very good quality. I don't understand why you think you bought masks made in Belgium because there is no mention of it. I am looking forward to hearing from you and I am at your disposal for any further information. Sincerely, Frédéric.
A
Rating: 5 out of 5
A big Bravo... Fast, well packaged and discreet, and perfect products!
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A
Rating: 5 out of 5
speed between order and delivery
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A
Rating: 5 out of 5
Very good service and delivery. Several times ordered on the site, always fast and products conform.
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A
Rating: 5 out of 5
Perfect, well packaged, received quickly.
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A
Rating: 5 out of 5
Ordered on Sunday, delivered on Wednesday: perfect!
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A
Rating: 5 out of 5
Fast and very good price
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A
Rating: 5 out of 5
Fast and perfect delivery
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A
Rating: 4 out of 5
Serious site, order always sent in a very fast time; thank you
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A
Rating: 5 out of 5
Very reactive on delivery problems
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A
Rating: 5 out of 5
Hello it is necessary to change carrier with ups no follow-up, no contact with the customer in case of problem of delivery
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A
Rating: 4 out of 5
Fast service, well packaged product, but shipping costs a little expensive.
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A
Rating: 5 out of 5
Clear, it's perfect!
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A
Rating: 5 out of 5
a bit busy
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A
Rating: 5 out of 5
Very satisfied with all orders placed with smart lifetime
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A
Rating: 5 out of 5
satisfied with my order and especially satisfied with the home delivery because I could not have brought this order myself from a relay place
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A
Rating: 5 out of 5
well received and good condition thank you
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A
Rating: 5 out of 5
Order placed on 26/10, never arrived. No refund offered to date. No answer to the complaint email. Unreachable by phone
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Rating: 5 out of 5
Nothing to report, so perfect.
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A
Rating: 5 out of 5
compliant and fast delivery
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
very good service impeccable fast buy in full confidence
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Rating: 5 out of 5
Very easy to navigate.
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A
Rating: 5 out of 5
Very fast delivery and quality product
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A
Rating: 5 out of 5
fast delivery, very good product and price more than correct
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Rating: 3 out of 5
Problem of delivery blocked because partly available, follow-up error in the routing to the warehouse. Otherwise products always perfect
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A
Rating: 5 out of 5
Fast and discreet delivery
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A
Rating: 5 out of 5
Fast and accurate delivery. Good prices. I recommend it!
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A
Rating: 5 out of 5
A very great professionalism and charming reception on the phone!
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A
Rating: 5 out of 5
Easy to navigate the site and products well explained. delivery not very fast but my order was waiting to be restocked. Customer service gave me the time frame information which turned out to be correct. Perfect.
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A
Rating: 5 out of 5
very responsive, order received on time
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A
Rating: 5 out of 5
very good, thank you
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A
Rating: 5 out of 5
easy order taking, competitive prices, many choices of payment and delivery including a free relay package, fast delivery, difficult to do better, I recommend.
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