Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 036 published reviews
5 6 715 84% 4 972 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
very good for this order finalized by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good the site is very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Fast order and delivery as well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Excellent Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Very well served
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
Serious site, fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
large choice on the site, good prices and fast delivery. What more could you ask for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Everything is perfect, as usual! I recommend SEN'UP!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
very good fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
Quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Attentive customer service. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Very good as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
everything is perfect, careful, fast, listening. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Kind, fair, quick and accurate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Always so satisfied with the services, excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Fast processing of the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Product corresponds to the description! Fast shipping. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
tip top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
fast delivery 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast delivery and satisfactory products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Well and fast despite the pandemic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Serious company, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
Quickly confirmed! Products conform, everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Fast delivery!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Very reactive team. Order placed at noon, prepared and shipped before 3pm and received the next day by DPD. I do my shopping with them. And I recommend this company to others
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
well done purple and white Anderlecht champion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
topisime
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Convenient site - fast delivery - quality products - everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
order well received very good I will continue thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2020
I am satisfied with the products purchased but the delivery time was very long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Easy ordering process and top delivery!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2020
Hello, it is not always easy to find the reference that we are looking for in stores or supermarkets. I found the right reference on this site but I find the rates really excessive. vice the business of dependence.
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Response from Senup
Hello Mr. Gervais, We have difficulty understanding how you can find our prices excessive when we offer particularly aggressive prices, if not the cheapest on the market with our discounted packaging. In addition, you have benefited from free delivery and we offer a 2% discount via our loyalty system. Today, on the 23/06, you called us to inform us that you had received the wrong packages (on the 5/06?) in correct product packaging for the 5 boxes of TENA. This is quite incredible and unheard of. You then insisted on keeping all these packages free of charge and that we deliver the correct references to you again.
You will understand that we cannot accept this and that we will carefully analyze your package once it is returned. We remain at your disposal for any further information. Sincerely, Frédéric. The Senup team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Interesting site. Correct delivery time. To be recommended.
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