Customer reviews of Senup

9,5 /10

Based on 8 026 published reviews

5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 11/10/2019 à 19h36 following a purchase from 25/09/2019

Attractive price and very fast delivery Perfect!

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Acheteur Vérifié

Published on 11/10/2019 à 10h13 following a purchase from 25/09/2019

satisfied

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Acheteur Vérifié

Published on 11/10/2019 à 09h59 following a purchase from 26/09/2019

Very good!

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Acheteur Vérifié

Published on 11/10/2019 à 08h40 following a purchase from 23/09/2019

well ok

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Acheteur Vérifié

Published on 10/10/2019 à 16h30 following a purchase from 25/09/2019

XXXXX

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Acheteur Vérifié

Published on 10/10/2019 à 16h11 following a purchase from 25/09/2019

very good service and very good free transport by DPD AND VERY SATISFIED WITH THE MATERIAL

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Acheteur Vérifié

Published on 07/10/2019 à 11h25 following a purchase from 22/09/2019

Excellent service. Very good surprise for the product that I did not know.

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Acheteur Vérifié

Published on 07/10/2019 à 10h30 following a purchase from 06/09/2019

VERY GOOD!

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Acheteur Vérifié

Published on 07/10/2019 à 06h09 following a purchase from 21/09/2019

Excellent

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Acheteur Vérifié

Published on 04/10/2019 à 21h12 following a purchase from 19/09/2019

Always efficient Fast delivery

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Acheteur Vérifié

Published on 04/10/2019 à 20h03 following a purchase from 19/09/2019

It would be nice to be informed of the passage of the deliveryman, at least a time slot

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Acheteur Vérifié

Published on 02/10/2019 à 15h19 following a purchase from 16/09/2019

excellent contacts, availability of the salesmen, competence and kindness, desire to make service as well as possible, very neat packing, fast routing, products of excellent quality, all is perfect!

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Acheteur Vérifié

Published on 02/10/2019 à 00h01 following a purchase from 17/09/2019

Simply 5 stars Service, quality, choice, delivery Thanks smart lifetime.com

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Acheteur Vérifié

Published on 29/09/2019 à 09h33 following a purchase from 09/09/2019

well

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Acheteur Vérifié

Published on 28/09/2019 à 22h48 following a purchase from 13/09/2019

Order in accordance with the request. Delivery in time. I am satisfied.

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Acheteur Vérifié

Published on 27/09/2019 à 13h29 following a purchase from 11/09/2019

Very good after sales service; good business attitude.

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Acheteur Vérifié

Published on 27/09/2019 à 09h36 following a purchase from 11/09/2019

I am satisfied with the products delivered. Very fast delivery. For this last order I needed to communicate by email. Very friendly and competent staff. Very accommodating. Quick response. Congratulations!

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Acheteur Vérifié

Published on 26/09/2019 à 18h09 following a purchase from 11/09/2019

delivery just a little long otherwise very good

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Acheteur Vérifié

Published on 25/09/2019 à 12h13 following a purchase from 10/09/2019

For the site no problem 'but delivery 0 point the deliveryman did not even try to ring he left the package squarely in a neighbor! There was someone to receive it though

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Acheteur Vérifié

Published on 25/09/2019 à 10h55 following a purchase from 10/09/2019

Delivered quickly. Very good.

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Acheteur Vérifié

Published on 24/09/2019 à 18h38 following a purchase from 17/09/2019

fast delivery

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Acheteur Vérifié

Published on 24/09/2019 à 11h38 following a purchase from 09/09/2019

delivery on time, perfect service except for the delivery man (heavy and bulky package)

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Acheteur Vérifié

Published on 23/09/2019 à 22h04 following a purchase from 08/09/2019

Good quality products at very interesting prices and the delivery is fast

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Acheteur Vérifié

Published on 23/09/2019 à 21h12 following a purchase from 04/09/2019

Regularly delivered

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Acheteur Vérifié

Published on 23/09/2019 à 13h30 following a purchase from 07/09/2019

Smartlifetime must change shipper: undelivered packages, notices of passage never left, schedule not respected, deliveries systematically late by ten days or more.

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Response from Senup Published on 23/09/2019

Hello Madam, I would like to apologize for the poor service provided by DPD. We have sent the information to the appropriate department. I would like to inform you that we also offer other carriers such as GLS, Colissimo and UPS. I remain at your disposal for any further information. Sincerely, Frédéric. The Smartlifetime team

Acheteur Vérifié

Published on 20/09/2019 à 22h08 following a purchase from 02/09/2019

fast, efficient and reliable service.

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Acheteur Vérifié

Published on 20/09/2019 à 09h21 following a purchase from 05/09/2019

no problem

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Acheteur Vérifié

Published on 17/09/2019 à 13h55 following a purchase from 27/08/2019

very satisfied

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Acheteur Vérifié

Published on 17/09/2019 à 06h59 following a purchase from 01/09/2019

The sample offer for the new product was a great idea... as I changed my habits to the new product.

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Acheteur Vérifié

Published on 15/09/2019 à 20h33 following a purchase from 31/08/2019

Really very very good Wide range competitive price And ultra fast delivery ordered Saturday delivered Wednesday What more could you ask for ...

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Acheteur Vérifié

Published on 14/09/2019 à 23h19 following a purchase from 30/08/2019

Always very satisfied

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Acheteur Vérifié

Published on 14/09/2019 à 16h59 following a purchase from 30/08/2019

Perfect nothing to say

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Acheteur Vérifié

Published on 14/09/2019 à 12h56 following a purchase from 28/08/2019

large selection competitive prices fast shipping

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Acheteur Vérifié

Published on 13/09/2019 à 21h11 following a purchase from 29/08/2019

Excellent site of sale! Rapidity, discretion, big choice. To recommend!

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Acheteur Vérifié

Published on 13/09/2019 à 19h21 following a purchase from 27/08/2019

perfect

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Acheteur Vérifié

Published on 13/09/2019 à 15h14 following a purchase from 28/08/2019

Delivery in time. Good products.

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Acheteur Vérifié

Published on 12/09/2019 à 17h23 following a purchase from 28/08/2019

Quality and speed always at the top of the list

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Acheteur Vérifié

Published on 11/09/2019 à 16h53 following a purchase from 27/08/2019

Always served on time and less expensive Thank you very much

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Acheteur Vérifié

Published on 11/09/2019 à 10h27 following a purchase from 27/08/2019

Delivery made according to the information given.
Very good service.

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Acheteur Vérifié

Published on 10/09/2019 à 20h32 following a purchase from 26/08/2019

I have no problem with the site except once but quickly resolved with your staff. I have never had a problem with the site except once, but it was quickly solved with your staff.

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