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A
Rating: 5 out of 5
Very satisfied
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
Summary of reviews
Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
perfectp
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A
Rating: 5 out of 5
very fast
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A
Rating: 5 out of 5
Prompt delivery, great service.
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A
Rating: 5 out of 5
Great!
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A
Rating: 1 out of 5
3 weeks delay for a product announced as in stock within 8 days. Still not in stock to this day and no information from Smartlife about this delay.
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Response from Senup
Hello Mr. Naudin, We have noticed that the Nateen Combi Super Ultra Large was out of stock at the time of your order. It is always possible to ask us to split an order in order to get the products available immediately. This is what we will do for your order, as all other products are in stock. We apologize for this exceptionally long delay. Sincerely, The Smartlifetime.com team
A
Rating: 5 out of 5
Fast, precise and serious service.
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A
Rating: 4 out of 5
Interesting offers, Fast delivery I recommend to the users
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A
Rating: 5 out of 5
I recommend it and I also share it with the nurses I find it can be useful for the people they care for
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A
Rating: 3 out of 5
good just a little expensive and not much promotion
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A
Rating: 5 out of 5
nothing to add always perfect!
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A
Rating: 5 out of 5
Order received in less than 24 hours. Perfect!
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A
Rating: 4 out of 5
Very good site
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A
Rating: 5 out of 5
Always perfect Very fast
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
All perfect
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 5 out of 5
great fantastic it would be nice to have more choice in full diaper sample like tena or index...
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A
Rating: 5 out of 5
Sorry I was wrong in judging your services, excuse me. I am completely satisfied with your services and thank you. Mrs. Wouters Nelly Sincerely yours
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A
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
Fast and accurate order, I recommend it!
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A
Rating: 4 out of 5
Product conforms to what was purchased, nothing to complain about.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
IMPECCABLE SERVICE. FAST AND CAREFUL DELIVERY I recommend;
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A
Rating: 5 out of 5
Perfect delivery time and price
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A
Rating: 5 out of 5
Fast delivery and conforms to the image and description on the site. I am very satisfied
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A
Rating: 5 out of 5
Confidence ! Fast and well-protected shipment!
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A
Rating: 3 out of 5
Deficient reimbursement and referral services
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Response from Senup
Hello, We offer 2 possibilities for the return of orders: 1 - Pick up on site by our carrier DPD. 2 - Return with Kiala (just drop the package in a Kiala relay point) - Very competitive prices. Upon return of goods the products are refunded. Can you tell us what type of problem you encountered? Thank you in advance for your return. Sincerely, Frédéric Demesmaeker, Customer Service Senup.com
A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Simple site with a limited selection of products
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A
Rating: 4 out of 5
Good site, fast shipping but never any coupon codes despite regular orders...
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A
Rating: 5 out of 5
As usual, everything went PERFECTLY well! Thank you to the Smartlifetime team.
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A
Rating: 5 out of 5
excellent
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A
Rating: 4 out of 5
Very good quality/price ratio Complaints concerning the follow-up of the order and the various stages of the delivery.
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A
Rating: 5 out of 5
Fast and efficient service. No false notes. The products are of good quality and the prices are fair.
I highly recommend the smartilfe website
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I highly recommend the smartilfe website
A
Rating: 5 out of 5
Very good I have nothing to say received on time in good condition
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A
Rating: 5 out of 5
Nothing to say, perfect
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A
Rating: 5 out of 5
TB, but I'm surprised that I didn't get the discount that was announced when I ordered
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A
Rating: 5 out of 5
I am perfectly satisfied except that the Kiala relay finds the packages too bulky
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A
Rating: 3 out of 5
I found what I needed, the information was accurate. I thought I would get a discount, but there was a minimum purchase. The advantage codes sent by email do not represent much. The delivery took a little longer than expected. In the end, with the shipping costs, I pay the same price as my local supplier.
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Response from Senup
Hello, Every month we make discounts that apply to our entire site. These discounts are sent by e-mail to change from month to month. At the end of the month we will send a promotion with no minimum purchase. Sincerely, Frederic Demesmaeker, Customer Service.