Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 978 published reviews
5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2017
Good value for money, impeccable delivery, frankly I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2017
well, except for a different relay delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2017
Well-stocked site, many different brands, lots of choices
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Nothing to say nickel and fast
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/05/2017
NOT CONFORMING TO ORDER AND PHOTO, ARRIVED WITH RUBIN TO CORSOIO AND NOT TO "T"
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2017
practical but delivery sometimes 1 week
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2017
Very good service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2017
Everything is ok, as usual (I've been ordering for 2 years now, regularly). Just a delivery problem for this last time: the parcels had left somewhere else than the defined delivery point, but it's UPS's fault. Result: 4 days of delay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2017
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Serious website
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2017
problem with delayed delivery times
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
Practical and clear
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2017
nothing to say
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2017
good serious fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2017
Perfectly adapted to the intended use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2017
Satisfactory
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2017
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
serious but a little too expensive 5
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/04/2017
I find the site good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
The restocking was a bit long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
Everything was perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
Very good service, I am very satisfied Cordially
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
Next time the possibility of language selection by means of a flag etc. otherwise good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2017
Quick quote and delivery without any problem. Contact ok, but lacks a live contact by phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
Good and of good quality
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/03/2017
The delivery was too long or slow I waited 4 days while in Paris it is 24 hours
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2017
waiting too long to receive my shopping cart
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/03/2017
For a first order I am satisfied. Items conform - very interesting prices - delivery in 13 days with a problem with the carrier but quickly resolved. Very good communication with the seller. I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
Good value for money, speed of delivery if stocks, otherwise delivery in separate packages without additional costs. In case of concerns about the order, payment, very quick reaction of managers after contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
I have complained,,for I don't know what reason
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2017
good site but at my last order I was missing some items that I reported but so far no response I think I would not order from this site anymore too bad
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Response from Senup
Hello Madam, We note that your order was placed on 5/03/2017 at 6:50pm. Your package was shipped the next day and delivered on 8/03/17. Therefore, the deadlines have been shipped.
Here is the tracking of your package: https://tracking.dpd.de/parcelstatus?query=05347004981504&locale=en_BE&Tracking=Track We do not find any trace of your email either. Would not we confuse this order with another, placed on another site. Can you confirm that everything is in order? Thank you in advance for your feedback. Sincerely, The Senup team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2017
WELL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2017
Very good for Senup, but big problem with your carrier: my order disappeared. very good reactivity of your services. I thank you.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/03/2017
for several months, the products are in tended flow, more stock, which lengthens the preparation time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2017
I have ordered several times and everything has gone well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
The mail that the package had arrived did not specify that only half of it had arrived at Carrefour Hoeilaart. So I had to go twice.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2017
thank you for sending me nateenn. Ok it's less expensive but also much less good !
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2017
Well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2017
serious, no problem, fast delivery.
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